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Chapter 12 mc questions

Total questions: 100

Worksheet time: 50mins

Name
Class
Date
1.

Which of the following statements about public speaking is correct?

a)

Only high-level executives must give business presentations.

b)

Good speakers are born, not made.

c)

Most people are apprehensive about speaking in public.

d)

Presentations are less common in today's digital workplace environment.

2.

Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week. This type of business presentation is called a(n) _______.

a)

podcast

b)

briefing

c)

webinar

d)

keynote address

3.

Business presentations ______.

a)

are always informative in nature

b)

may vary in complexity

c)

are always delivered face-to-face

d)

are always persuasive in nature

4.

What kind of business presentation uses technology to allow remote colleagues to collaborate in real time?

a)

Podcast

b)

Briefing

c)

Report

d)

Virtual presentation

5.

The most important part of preparing for an oral presentation is ______.

a)

creating visual aids

b)

determining the purpose

c)

gathering research

d)

creating a professional appearance

6.

After determining your purpose for the presentation, what is your next important step?

a)

Conducting research

b)

Examining the room where the presentation will be made

c)

Preparing a multimedia presentation

d)

Analyzing the audience

7.

When analyzing your audience, you should consider the size of the audience, as well as their gender makeup, education level, and ______.

a)

the clothes they are wearing

b)

whether they are on zoom or in person

c)

approximate ages

d)

learning styles

8.

For which of the following types of audiences should you avoid a question-and-answer period at the end of a presentation?

a)

Friendly

b)

Neutral

c)

Uninterested

d)

Hostile

9.

Your audience analysis reveals that audience members will be friendly and interested in your topic. You should be ______.

a)

warm and pleasant, using a lot of eye contact and smiles

b)

calm, speaking evenly and slowly

c)

controlled, using confident, small gestures

d)

dynamic and entertaining, using large gestures and moving around

10.

Irina will make her presentation to a large audience of members whose negative attitudes range from displeased to outraged. What advice should Irina follow in preparing her presentation for this audience?

a)

Include plenty of personal stories, several anecdotes, and lots of jokes or humor.

b)

Use facts, statistics, and expert opinions along with an energizing, upbeat delivery style.

c)

Be humorous, add colorful visuals and startling statistics, and keep the presentation brief.

d)

Present objective data and expert opinion in a calm, controlled delivery style.

11.

After you determine your purpose and analyze your audience, your next step is to ______.

a)

practice your delivery

b)

collect information

c)

organize the ideas

d)

choose your topic

12.

Two of the most powerful techniques to improve your audience's ability to understand and remember your speech are ______.

a)

a good organization and intentional repetition

b)

eliminating repetition and removing obvious signposting

c)

appropriate business attire and a multimedia presentation

d)

striking quotations and well-placed gestures

13.

You can avoid banalities in the introduction of a presentation if you preview the main points of your presentation, capture your listeners’ attention and get them involved, and ______.

a)

welcome the audience with an opening such as It’s a pleasure to be here

b)

have someone else introduce you

c)

develop the main points with adequate explanation and details

d)

introduce yourself and establish your credibility

14.

An effective and appropriate way to establish your credibility in a business presentation is by ______.

a)

describing your knowledge, position, or experience

b)

telling the audience your salary, age, and hometown

c)

revealing your ethnicity, cultural heritage, and religious background

d)

discussing your love for public speaking

15.

Jessica tells her audience about her years of experience as a social networking professional helping over 100 local businesses learn to use social networking as an effective marketing tool. Jessica is attempting to ______.

a)

capture her listeners' attention and get them involved

b)

preview the main points of her presentation

c)

present the main goals of her presentation

d)

identify herself and establish credibility

16.

Connor opens his presentation to an audience of business owners with this statement: If you want to reduce employee benefit costs by at least 15 percent without hurting employee morale or impacting your work environment, please stand up right now. By asking them to stand, Connor is ______.

a)

identifying himself and establishing credibility

b)

previewing the main points of his presentation

c)

capturing listeners' attention and getting them involved

d)

misleading his audience

17.

The body of a short, 20-minute presentation should focus on ______.

a)

at least five to eight main points

b)

up to ten main points

c)

approximately two to four main points

d)

as many points as necessary to convey your message

18.

Paul is explaining to upper-level management how converting to a four-day workweek can solve their budget woes by decreasing expenses. Which organizational method would you recommend he use?

a)

Geography/space

b)

Chronological

c)

Problem/solution

d)

Value/size

19.

As the human resources director for your company, you must give a presentation to the company owners about the staff demographics in each of your company's two locations. What organizational method should you use to present your data?

a)

Chronological

b)

Simple/complex

c)

Value/size

d)

Geography/space

20.

An effective presentation conclusion should strive to accomplish what three goals?

a)

State your recommendation, prove your persuasion, and reinforce the purpose

b)

Introduce new main points, present unrelated anecdotes, and open the floor for questions

c)

Repeat your entire presentation word-for-word, minimize eye contact, and avoid a call to action

d)

Leave out your recommendation, downplay your evidence, and end abruptly without purpose

21.

In the conclusion of your speech, you say, “I recommend developing and posting high-quality video podcasts on our website to recruit new employees.” You are using the conclusion to _______.

a)

preview your main points

b)

review the main theme of the presentation and to provide a final recommendation

c)

seek personal recognition by company management

d)

prove your intelligence

22.

Your speech will be more effective if you establish rapport, which refers to _______.

a)

a bond connecting the speaker with the audience

b)

the awareness of topic importance

c)

an understanding of key points

d)

the ability to hear clearly

23.

Speakers build audience rapport by _______.

a)

researching thoroughly and organizing the speech effectively

b)

establishing credibility and demonstrating authority

c)

incorporating imagery, supplying verbal signposts, and using body language strategically

d)

speaking loudly, clearly, and rapidly

24.

To help his listeners keep track of where he is in the presentation, Dominic has just said, “Next, I will discuss three plans for reducing waste.” What verbal signpost is Dominic using?

a)

Summarizing

b)

Previewing

c)

Switching directions

d)

Enumeration

25.

In her presentation on improving employee morale, Jillian makes this statement: “So far, you’ve heard only about the problems we have with morale; let’s move to some solutions.” Jillian has employed the verbal signpost called _______.

a)

summarizing

b)

previewing

c)

switching directions

d)

revealing

26.

Effective speakers must be aware of their nonverbal messages. Nonverbal refers to _______.

a)

content delivered by visual aids

b)

information included on the outline, but not in the speech

c)

appearance, movements, and vocal qualities

d)

body language only

27.

Tyrone has just told his audience that engineering a hostile business takeover is similar to conducting guerilla warfare. He is using what technique?

a)

Personal anecdote

b)

Quotation

c)

Personalized statistic

d)

Analogy

28.

An established rule of thumb for choosing your attire for a business presentation is _______.

a)

wear a black or navy suit for all situations

b)

dress at least as well as the likely best-dressed person in the audience

c)

conduct a survey among your colleagues to determine their opinion about what you should wear

d)

wear your most casual, comfortable clothing so that you feel more relaxed

29.

To deliver effective nonverbal messages during a presentation, avoid being planted behind the podium, punctuate your words by varying your tone, volume, and pitch, and _______.

a)

keep your facial expressions consistent and neutral

b)

use a variety of gestures planned and rehearsed in advance

c)

remain close to your visual aids to avoid looking lost

d)

change your expressions to correspond to the thoughts you are voicing

30.

When selecting and preparing your visual aids, keep in mind that your goals as a speaker are to _______.

a)

make listeners understand, remember, and act on your ideas

b)

observe your audience, adjust your delivery, and continue your presentation

c)

inform, entertain, and persuade

d)

plan and collect information, organize and rehearse, and deliver your presentation

31.

An effective visual aid emphasizes and clarifies main points, increases audience interest, and _______.

a)

removes the focus on the presenter

b)

makes the verbal delivery unnecessary

c)

helps to jog the memory of a speaker

d)

lengthens a meeting

32.

Which of the following statements is an accurate description of how today’s business professionals use visual aids?

a)

Today’s business professionals rely exclusively on the use of multimedia slides in their presentations because they know that multimedia slides have so many advantages.

b)

Low-tech visual aids are not appropriate for the business world and are not commonly used by today’s speakers.

c)

Two of the most popular visuals that are used for business presentations are multimedia slides and handouts.

d)

Multimedia presentations are no longer used in the business world.

33.

Because the presenter can create dynamic, colorful presentations that incorporate audio, videos, images, animation, and hyperlinks, one of the most popular visual aids is _______.

a)

overhead transparencies

b)

flipcharts

c)

multimedia slides

d)

handouts

34.

Which of these tips regarding the use of handouts as a visual aid is accurate?

a)

Handouts should be discussed during the presentation, but they should not be distributed until the presentation is finished.

b)

Savvy speakers no longer distribute handouts because audiences view the lowly handout as outdated and environmentally unfriendly.

c)

Handouts should be included in the registration packet, along with name tags, lunch tickets, and other event materials distributed prior to the presentation.

d)

Speakers who use presentation software to prepare their slides will not need to have handouts because the slides fully replace the need for handouts.

35.

Zoom presentations _______.

a)

allow the speaker to zoom in on and out of text blocks and images

b)

deliver content and materials in fewer than five minutes for busy business professionals who need just a snapshot of the main ideas

c)

present information in a linear manner, much like traditional PowerPoint presentations

d)

are appropriate for only informative presentations

36.

What statement about the use and meaning of color is correct?

a)

Secondary ideas are generally best conveyed with bold colors such as blue, green, and purple.

b)

Colors can be used to arouse different responses or to symbolize concepts.

c)

Effective multimedia presentations use light text on a light background.

d)

The messages that colors convey are universal among all cultures.

37.

For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6 rule means that _______.

a)

the entire presentation has no more than six slides

b)

each slide has six words per bullet, max and six bullets per screen, max

c)

each main idea has no more than six bullet points

d)

each slide is discussed for six minutes

38.

Will is giving a company-wide presentation and wants to create a sense of confidence in the organization’s growth and financial stability. Which color should he incorporate into his slides?

a)

Blue

b)

Green

c)

Red

d)

Purple

39.

Valid reasons for creating a multimedia slide for a presentation include: illustrating and simplifying complex ideas, providing transitions from one major point to the next, and _______.

a)

entertaining the audience

b)

compensating for a weak presenter

c)

repeating the same information

d)

distracting audience attention away from the key ideas

40.

Which of the following statements about special effects is correct?

a)

Special effects distract your audience, drawing attention away from your main points.

b)

Your goal should be for audience members to be commenting on the ideas you conveyed rather than on special effects.

c)

Animation features should always be avoided in creating presentations.

d)

Every slide should have an animation or sound effect.

41.

Which of the following slide titles represents the "you" view?

a)

Reasons for Selling Online

b)

Customers are Online

c)

Increase Your Sales Online

d)

The Ease of Online Sales

42.

Extemporaneous delivery refers to ______.

a)

speaking freely, generally without notes, after preparing effectively

b)

memorizing your presentation content so that you don't have to use notes

c)

delivering an impromptu presentation without preparing

d)

relying on the audience to guide the presentation with questions

43.

When you give a speech without multimedia technology, you may need to prepare notes by writing major ideas ______.

a)

as single words

b)

in paragraph form

c)

in a complete sentence or two

d)

on a flipchart that the audience can see

44.

Nearly every speaker must overcome stage fright; one of the most effective techniques to decrease stage fright is ______.

a)

wearing comfortable, relaxed clothing to enhance self-confidence

b)

knowing the subject thoroughly

c)

displaying a fully animated PowerPoint presentation

d)

avoiding eye contact with the audience

45.

Nico's presentation has had a rocky start since he has stumbled over two points in his introduction. What should he do?

a)

Stop talking and inform the audience that he will be starting over.

b)

Tell the audience that he's nervous to get them to empathize with him.

c)

Ignore the stumbles and try to continue confidently.

d)

Ask the audience if they have any questions so far.

46.

You can overcome stage fright during a presentation by shifting the spotlight to your visuals, breathing deeply, and ______.

a)

avoiding eye contact with the audience

b)

finishing your presentation as quickly as you can

c)

using positive self-talk

d)

focusing on your notes

47.

To deliver your presentation effectively, present your first sentence from memory, control your voice and your vocabulary, and ______.

a)

speak extemporaneously at the start of your presentation

b)

begin speaking immediately; that is, speak as soon as you are behind the lectern

c)

downplay your emotions

d)

show enthusiasm

48.

Which of the following statements describes appropriate use of pauses or silence in a presentation?

a)

Speakers should never pause before starting a presentation because they will appear unsure.

b)

Short fillers such as you know, like, um, or ah are better than any silence or pausing.

c)

Speakers should avoid the use of pauses to ensure that they complete their speeches within the expected time frame.

d)

Silence can be effective for speakers when they are transitioning from one point to another.

49.

Anna plans to use a PowerPoint presentation in her speech. What advice should she follow?

a)

Avoid discussing and interpreting each visual aid for her audience; instead, she should let her audience members draw their own conclusions about what the visual is conveying.

b)

Use a laser pointer to draw her audience's attention to important points on her PowerPoint slides.

c)

Leave each PowerPoint slide on the screen after she is done talking about it to ensure that her audience understands the slide.

d)

Anna should practice all these tips as she uses PowerPoint in her presentation.

50.

Which of the following suggestions should you follow when answering questions?

a)

Announce the question-and-answer period in the conclusion of your presentation.

b)

If you don't know the answer to a question, you should offer your best guess or make up an answer.

c)

Begin each answer with a repetition of the question.

d)

Direct your answers just to the person who asked the question.

51.

Glossophobia refers to a fear of ______.

a)

public speaking

b)

smooth surfaces

c)

speaking foreign languages

d)

new technology

52.

Most people have some apprehension about public speaking.

a)

True

b)

False

53.

Good speakers are born with an innate ability to give informative and persuasive presentations to audiences of all sizes.

a)

True

b)

False

54.

Effective speaking skills are important to recruiters.

a)

True

b)

False

55.

According to the textbook, one of the qualities that ranks among the top ten employability skills is ______.

a)

being well-spoken

b)

having good math skills

c)

being physically attractive

d)

having a short commute

56.

The most important part of preparation for an oral presentation is deciding the purpose.

a)

True

b)

False

57.

Your content, not what you know about the audience, should determine the organization of your presentation.

a)

True

b)

False

58.

When presenting to a neutral audience, you should present both sides of the issue.

a)

True

b)

False

59.

Good organization and conscious repetition are the two most powerful keys to audience comprehension and retention.

a)

True

b)

False

60.

Effective presenters avoid redundancy and increase suspense by waiting to announce the topic until after the introduction.

a)

True

b)

False

61.

You should avoid talking about yourself at the beginning of a presentation.

a)

True

b)

False

62.

You can avoid one of the biggest problems with most oral presentations if you focus your speech on a few key ideas.

a)

True

b)

False

63.

Natalia is presenting statistics about the diversity of college students in different parts of the country. She will most likely organize by chronology.

a)

True

b)

False

64.

Listeners will remember the conclusion of a presentation more than any other part.

a)

True

b)

False

65.

Your attire for a presentation is an example of a nonverbal message.

a)

True

b)

False

66.

“I’ll now summarize the major problems I have just discussed” is an example of a verbal signpost.

a)

True

b)

False

67.

Your goals as a speaker are to make listeners understand, remember, and act on your ideas.

a)

True

b)

False

68.

An oral presentation that incorporates visual aids is far more likely to be retained than one lacking visual enhancement.

a)

True

b)

False

69.

The only advantage of visual aids is that they improve the comprehension and retention of ideas.

a)

True

b)

False

70.

Prezi is an example of a zoom presentation.

a)

True

b)

False

71.

In today’s digital environments, business presenters should use only multimedia presentations.

a)

True

b)

False

72.

Lindsay plans to give her audience a handout with images of her PowerPoint slides. Lindsay should distribute this handout after her presentation to maintain audience control.

a)

True

b)

False

73.

Zoom presentations are becoming a popular alternative to multimedia presentations because of their interactivity and cinematic capabilities.

a)

True

b)

False

74.

The most effective multimedia presentations tell a story, send a powerful message, and _______.

a)

rely heavily on text

b)

use frequent bulleted lists

c)

employ few graphics or images

d)

use less text and more images

75.

In the United States, use of the color green in multimedia presentations represents credibility, tranquility, and trust.

a)

True

b)

False

76.

Before you create a multimedia presentation, you must first analyze the speaking situation and determine the purpose of your slideshow.

a)

True

b)

False

77.

Roberto is preparing a PowerPoint multimedia presentation for a multicultural audience. One of his primary considerations should be the background colors of his slides.

a)

True

b)

False

78.

Speakers should adhere to the 6-x-6 rule for multimedia slides in all situations.

a)

True

b)

False

79.

To maintain audience interest in a multimedia presentation, add as many animation and sound effects as possible.

a)

True

b)

False

80.

Providing a transition from one idea to the next is a valid reason to add a slide to your multimedia presentation.

a)

True

b)

False

81.

You should never use a standard template that comes preinstalled in a multimedia presentation software package.

a)

True

b)

False

82.

Rely on the spell-check feature in PowerPoint to catch all spelling and grammar errors appearing on your slides.

a)

True

b)

False

83.

When preparing notecards to use during a presentation, you should limit yourself to single words to avoid reading from the notes.

a)

True

b)

False

84.

One of the best ways to reduce stage fright is to know your subject thoroughly.

a)

True

b)

False

85.

It is normal to experience some degree of stage fright when speaking before a group.

a)

True

b)

False

86.

You should present your first sentence from memory to establish rapport with the audience through eye contact.

a)

True

b)

False

87.

You should only apologize during a presentation if you _______.

a)

encounter technical problems

b)

make an error during your presentation

c)

forgot what you were going to say

d)

forgot someone’s name

88.

To hide your nervousness, stand behind a speaking lectern while delivering your entire presentation.

a)

True

b)

False

89.

You should discuss and interpret each visual aid for an audience.

a)

True

b)

False

90.

Greeting individual members of the audience before your presentation begins is an effective way to convey friendliness and confidence.

a)

True

b)

False

91.

A web-based presentation, lecture, workshop, or seminar that is transmitted digitally with or without video to train employees, interact with customers, and promote products is a _______.

a)

webinar

b)

briefing

c)

podcast

d)

report

92.

A prerecorded audio clip delivered over the Web, effective in launching products and introducing and training employees, is a _______.

a)

webinar

b)

podcast

c)

briefing

d)

report

93.

The introduction of a speech should capture the listeners' attention and get them involved, preview the main points of the speech, and _______.

a)

allow time for late comers to arrive

b)

establish the speaker’s credibility

c)

present a formal welcome

d)

invite questions from the audience

94.

Which type of organizational method answers the questions who, what, when, where, why, and how?

a)

Chronological

b)

Problem/solution

c)

Journalistic

d)

Importance

95.

Good speakers try to build audience rapport by using effective imagery, verbal signposts, and _______.

a)

positive nonverbal messages

b)

questions

c)

statistics

d)

quotations

96.

Verbal signposts help an audience recognize the organization and main points of an oral message through language that signals previews, summaries, and _______.

a)

questions

b)

transitions

c)

introductions

d)

imagery

97.

A comparison of two things or ideas using the words "like" or "as," such as Turning the course of this economic downturn has been like stopping an avalanche; it's possible, but very, very difficult, is a(n) _______.

a)

analogy

b)

metaphor

c)

simile

d)

comparison

98.

Presentations that allow a speaker to focus on images in nonlinear, 3D quality to help the audience better understand and remember content, details, and relationships are known as _______.

a)

PowerPoint presentations

b)

Keynote slide presentations

c)

briefings

d)

zoom presentations

99.

Steps for creating a powerful multimedia presentation are to start with the text, select background and fonts, choose images, create graphics, add special effects, and _______.

a)

create hyperlinks

b)

look for clipart images

c)

look for a video to introduce the topic

d)

make a recording of your presentation

100.

An extemporaneous delivery method is recommended when you are _______.

a)

using multimedia to present your information

b)

very nervous

c)

delivering an impromptu speech

d)

presenting your information without multimedia