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WorksheetsChapter 12 mc questions
Total questions: 100
Worksheet time: 50mins
Which of the following statements about public speaking is correct?
Only high-level executives must give business presentations.
Good speakers are born, not made.
Most people are apprehensive about speaking in public.
Presentations are less common in today's digital workplace environment.
Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week. This type of business presentation is called a(n) _______.
podcast
briefing
webinar
keynote address
Business presentations ______.
are always informative in nature
may vary in complexity
are always delivered face-to-face
are always persuasive in nature
What kind of business presentation uses technology to allow remote colleagues to collaborate in real time?
Podcast
Briefing
Report
Virtual presentation
The most important part of preparing for an oral presentation is ______.
creating visual aids
determining the purpose
gathering research
creating a professional appearance
After determining your purpose for the presentation, what is your next important step?
Conducting research
Examining the room where the presentation will be made
Preparing a multimedia presentation
Analyzing the audience
When analyzing your audience, you should consider the size of the audience, as well as their gender makeup, education level, and ______.
the clothes they are wearing
whether they are on zoom or in person
approximate ages
learning styles
For which of the following types of audiences should you avoid a question-and-answer period at the end of a presentation?
Friendly
Neutral
Uninterested
Hostile
Your audience analysis reveals that audience members will be friendly and interested in your topic. You should be ______.
warm and pleasant, using a lot of eye contact and smiles
calm, speaking evenly and slowly
controlled, using confident, small gestures
dynamic and entertaining, using large gestures and moving around
Irina will make her presentation to a large audience of members whose negative attitudes range from displeased to outraged. What advice should Irina follow in preparing her presentation for this audience?
Include plenty of personal stories, several anecdotes, and lots of jokes or humor.
Use facts, statistics, and expert opinions along with an energizing, upbeat delivery style.
Be humorous, add colorful visuals and startling statistics, and keep the presentation brief.
Present objective data and expert opinion in a calm, controlled delivery style.
After you determine your purpose and analyze your audience, your next step is to ______.
practice your delivery
collect information
organize the ideas
choose your topic
Two of the most powerful techniques to improve your audience's ability to understand and remember your speech are ______.
a good organization and intentional repetition
eliminating repetition and removing obvious signposting
appropriate business attire and a multimedia presentation
striking quotations and well-placed gestures
You can avoid banalities in the introduction of a presentation if you preview the main points of your presentation, capture your listeners’ attention and get them involved, and ______.
welcome the audience with an opening such as It’s a pleasure to be here
have someone else introduce you
develop the main points with adequate explanation and details
introduce yourself and establish your credibility
An effective and appropriate way to establish your credibility in a business presentation is by ______.
describing your knowledge, position, or experience
telling the audience your salary, age, and hometown
revealing your ethnicity, cultural heritage, and religious background
discussing your love for public speaking
Jessica tells her audience about her years of experience as a social networking professional helping over 100 local businesses learn to use social networking as an effective marketing tool. Jessica is attempting to ______.
capture her listeners' attention and get them involved
preview the main points of her presentation
present the main goals of her presentation
identify herself and establish credibility
Connor opens his presentation to an audience of business owners with this statement: If you want to reduce employee benefit costs by at least 15 percent without hurting employee morale or impacting your work environment, please stand up right now. By asking them to stand, Connor is ______.
identifying himself and establishing credibility
previewing the main points of his presentation
capturing listeners' attention and getting them involved
misleading his audience
The body of a short, 20-minute presentation should focus on ______.
at least five to eight main points
up to ten main points
approximately two to four main points
as many points as necessary to convey your message
Paul is explaining to upper-level management how converting to a four-day workweek can solve their budget woes by decreasing expenses. Which organizational method would you recommend he use?
Geography/space
Chronological
Problem/solution
Value/size
As the human resources director for your company, you must give a presentation to the company owners about the staff demographics in each of your company's two locations. What organizational method should you use to present your data?
Chronological
Simple/complex
Value/size
Geography/space
An effective presentation conclusion should strive to accomplish what three goals?
State your recommendation, prove your persuasion, and reinforce the purpose
Introduce new main points, present unrelated anecdotes, and open the floor for questions
Repeat your entire presentation word-for-word, minimize eye contact, and avoid a call to action
Leave out your recommendation, downplay your evidence, and end abruptly without purpose
In the conclusion of your speech, you say, “I recommend developing and posting high-quality video podcasts on our website to recruit new employees.” You are using the conclusion to _______.
preview your main points
review the main theme of the presentation and to provide a final recommendation
seek personal recognition by company management
prove your intelligence
Your speech will be more effective if you establish rapport, which refers to _______.
a bond connecting the speaker with the audience
the awareness of topic importance
an understanding of key points
the ability to hear clearly
Speakers build audience rapport by _______.
researching thoroughly and organizing the speech effectively
establishing credibility and demonstrating authority
incorporating imagery, supplying verbal signposts, and using body language strategically
speaking loudly, clearly, and rapidly
To help his listeners keep track of where he is in the presentation, Dominic has just said, “Next, I will discuss three plans for reducing waste.” What verbal signpost is Dominic using?
Summarizing
Previewing
Switching directions
Enumeration
In her presentation on improving employee morale, Jillian makes this statement: “So far, you’ve heard only about the problems we have with morale; let’s move to some solutions.” Jillian has employed the verbal signpost called _______.
summarizing
previewing
switching directions
revealing
Effective speakers must be aware of their nonverbal messages. Nonverbal refers to _______.
content delivered by visual aids
information included on the outline, but not in the speech
appearance, movements, and vocal qualities
body language only
Tyrone has just told his audience that engineering a hostile business takeover is similar to conducting guerilla warfare. He is using what technique?
Personal anecdote
Quotation
Personalized statistic
Analogy
An established rule of thumb for choosing your attire for a business presentation is _______.
wear a black or navy suit for all situations
dress at least as well as the likely best-dressed person in the audience
conduct a survey among your colleagues to determine their opinion about what you should wear
wear your most casual, comfortable clothing so that you feel more relaxed
To deliver effective nonverbal messages during a presentation, avoid being planted behind the podium, punctuate your words by varying your tone, volume, and pitch, and _______.
keep your facial expressions consistent and neutral
use a variety of gestures planned and rehearsed in advance
remain close to your visual aids to avoid looking lost
change your expressions to correspond to the thoughts you are voicing
When selecting and preparing your visual aids, keep in mind that your goals as a speaker are to _______.
make listeners understand, remember, and act on your ideas
observe your audience, adjust your delivery, and continue your presentation
inform, entertain, and persuade
plan and collect information, organize and rehearse, and deliver your presentation
An effective visual aid emphasizes and clarifies main points, increases audience interest, and _______.
removes the focus on the presenter
makes the verbal delivery unnecessary
helps to jog the memory of a speaker
lengthens a meeting
Which of the following statements is an accurate description of how today’s business professionals use visual aids?
Today’s business professionals rely exclusively on the use of multimedia slides in their presentations because they know that multimedia slides have so many advantages.
Low-tech visual aids are not appropriate for the business world and are not commonly used by today’s speakers.
Two of the most popular visuals that are used for business presentations are multimedia slides and handouts.
Multimedia presentations are no longer used in the business world.
Because the presenter can create dynamic, colorful presentations that incorporate audio, videos, images, animation, and hyperlinks, one of the most popular visual aids is _______.
overhead transparencies
flipcharts
multimedia slides
handouts
Which of these tips regarding the use of handouts as a visual aid is accurate?
Handouts should be discussed during the presentation, but they should not be distributed until the presentation is finished.
Savvy speakers no longer distribute handouts because audiences view the lowly handout as outdated and environmentally unfriendly.
Handouts should be included in the registration packet, along with name tags, lunch tickets, and other event materials distributed prior to the presentation.
Speakers who use presentation software to prepare their slides will not need to have handouts because the slides fully replace the need for handouts.
Zoom presentations _______.
allow the speaker to zoom in on and out of text blocks and images
deliver content and materials in fewer than five minutes for busy business professionals who need just a snapshot of the main ideas
present information in a linear manner, much like traditional PowerPoint presentations
are appropriate for only informative presentations
What statement about the use and meaning of color is correct?
Secondary ideas are generally best conveyed with bold colors such as blue, green, and purple.
Colors can be used to arouse different responses or to symbolize concepts.
Effective multimedia presentations use light text on a light background.
The messages that colors convey are universal among all cultures.
For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6 rule means that _______.
the entire presentation has no more than six slides
each slide has six words per bullet, max and six bullets per screen, max
each main idea has no more than six bullet points
each slide is discussed for six minutes
Will is giving a company-wide presentation and wants to create a sense of confidence in the organization’s growth and financial stability. Which color should he incorporate into his slides?
Blue
Green
Red
Purple
Valid reasons for creating a multimedia slide for a presentation include: illustrating and simplifying complex ideas, providing transitions from one major point to the next, and _______.
entertaining the audience
compensating for a weak presenter
repeating the same information
distracting audience attention away from the key ideas
Which of the following statements about special effects is correct?
Special effects distract your audience, drawing attention away from your main points.
Your goal should be for audience members to be commenting on the ideas you conveyed rather than on special effects.
Animation features should always be avoided in creating presentations.
Every slide should have an animation or sound effect.
Which of the following slide titles represents the "you" view?
Reasons for Selling Online
Customers are Online
Increase Your Sales Online
The Ease of Online Sales
Extemporaneous delivery refers to ______.
speaking freely, generally without notes, after preparing effectively
memorizing your presentation content so that you don't have to use notes
delivering an impromptu presentation without preparing
relying on the audience to guide the presentation with questions
When you give a speech without multimedia technology, you may need to prepare notes by writing major ideas ______.
as single words
in paragraph form
in a complete sentence or two
on a flipchart that the audience can see
Nearly every speaker must overcome stage fright; one of the most effective techniques to decrease stage fright is ______.
wearing comfortable, relaxed clothing to enhance self-confidence
knowing the subject thoroughly
displaying a fully animated PowerPoint presentation
avoiding eye contact with the audience
Nico's presentation has had a rocky start since he has stumbled over two points in his introduction. What should he do?
Stop talking and inform the audience that he will be starting over.
Tell the audience that he's nervous to get them to empathize with him.
Ignore the stumbles and try to continue confidently.
Ask the audience if they have any questions so far.
You can overcome stage fright during a presentation by shifting the spotlight to your visuals, breathing deeply, and ______.
avoiding eye contact with the audience
finishing your presentation as quickly as you can
using positive self-talk
focusing on your notes
To deliver your presentation effectively, present your first sentence from memory, control your voice and your vocabulary, and ______.
speak extemporaneously at the start of your presentation
begin speaking immediately; that is, speak as soon as you are behind the lectern
downplay your emotions
show enthusiasm
Which of the following statements describes appropriate use of pauses or silence in a presentation?
Speakers should never pause before starting a presentation because they will appear unsure.
Short fillers such as you know, like, um, or ah are better than any silence or pausing.
Speakers should avoid the use of pauses to ensure that they complete their speeches within the expected time frame.
Silence can be effective for speakers when they are transitioning from one point to another.
Anna plans to use a PowerPoint presentation in her speech. What advice should she follow?
Avoid discussing and interpreting each visual aid for her audience; instead, she should let her audience members draw their own conclusions about what the visual is conveying.
Use a laser pointer to draw her audience's attention to important points on her PowerPoint slides.
Leave each PowerPoint slide on the screen after she is done talking about it to ensure that her audience understands the slide.
Anna should practice all these tips as she uses PowerPoint in her presentation.
Which of the following suggestions should you follow when answering questions?
Announce the question-and-answer period in the conclusion of your presentation.
If you don't know the answer to a question, you should offer your best guess or make up an answer.
Begin each answer with a repetition of the question.
Direct your answers just to the person who asked the question.
Glossophobia refers to a fear of ______.
public speaking
smooth surfaces
speaking foreign languages
new technology
Most people have some apprehension about public speaking.
True
False
Good speakers are born with an innate ability to give informative and persuasive presentations to audiences of all sizes.
True
False
Effective speaking skills are important to recruiters.
True
False
According to the textbook, one of the qualities that ranks among the top ten employability skills is ______.
being well-spoken
having good math skills
being physically attractive
having a short commute
The most important part of preparation for an oral presentation is deciding the purpose.
True
False
Your content, not what you know about the audience, should determine the organization of your presentation.
True
False
When presenting to a neutral audience, you should present both sides of the issue.
True
False
Good organization and conscious repetition are the two most powerful keys to audience comprehension and retention.
True
False
Effective presenters avoid redundancy and increase suspense by waiting to announce the topic until after the introduction.
True
False
You should avoid talking about yourself at the beginning of a presentation.
True
False
You can avoid one of the biggest problems with most oral presentations if you focus your speech on a few key ideas.
True
False
Natalia is presenting statistics about the diversity of college students in different parts of the country. She will most likely organize by chronology.
True
False
Listeners will remember the conclusion of a presentation more than any other part.
True
False
Your attire for a presentation is an example of a nonverbal message.
True
False
“I’ll now summarize the major problems I have just discussed” is an example of a verbal signpost.
True
False
Your goals as a speaker are to make listeners understand, remember, and act on your ideas.
True
False
An oral presentation that incorporates visual aids is far more likely to be retained than one lacking visual enhancement.
True
False
The only advantage of visual aids is that they improve the comprehension and retention of ideas.
True
False
Prezi is an example of a zoom presentation.
True
False
In today’s digital environments, business presenters should use only multimedia presentations.
True
False
Lindsay plans to give her audience a handout with images of her PowerPoint slides. Lindsay should distribute this handout after her presentation to maintain audience control.
True
False
Zoom presentations are becoming a popular alternative to multimedia presentations because of their interactivity and cinematic capabilities.
True
False
The most effective multimedia presentations tell a story, send a powerful message, and _______.
rely heavily on text
use frequent bulleted lists
employ few graphics or images
use less text and more images
In the United States, use of the color green in multimedia presentations represents credibility, tranquility, and trust.
True
False
Before you create a multimedia presentation, you must first analyze the speaking situation and determine the purpose of your slideshow.
True
False
Roberto is preparing a PowerPoint multimedia presentation for a multicultural audience. One of his primary considerations should be the background colors of his slides.
True
False
Speakers should adhere to the 6-x-6 rule for multimedia slides in all situations.
True
False
To maintain audience interest in a multimedia presentation, add as many animation and sound effects as possible.
True
False
Providing a transition from one idea to the next is a valid reason to add a slide to your multimedia presentation.
True
False
You should never use a standard template that comes preinstalled in a multimedia presentation software package.
True
False
Rely on the spell-check feature in PowerPoint to catch all spelling and grammar errors appearing on your slides.
True
False
When preparing notecards to use during a presentation, you should limit yourself to single words to avoid reading from the notes.
True
False
One of the best ways to reduce stage fright is to know your subject thoroughly.
True
False
It is normal to experience some degree of stage fright when speaking before a group.
True
False
You should present your first sentence from memory to establish rapport with the audience through eye contact.
True
False
You should only apologize during a presentation if you _______.
encounter technical problems
make an error during your presentation
forgot what you were going to say
forgot someone’s name
To hide your nervousness, stand behind a speaking lectern while delivering your entire presentation.
True
False
You should discuss and interpret each visual aid for an audience.
True
False
Greeting individual members of the audience before your presentation begins is an effective way to convey friendliness and confidence.
True
False
A web-based presentation, lecture, workshop, or seminar that is transmitted digitally with or without video to train employees, interact with customers, and promote products is a _______.
webinar
briefing
podcast
report
A prerecorded audio clip delivered over the Web, effective in launching products and introducing and training employees, is a _______.
webinar
podcast
briefing
report
The introduction of a speech should capture the listeners' attention and get them involved, preview the main points of the speech, and _______.
allow time for late comers to arrive
establish the speaker’s credibility
present a formal welcome
invite questions from the audience
Which type of organizational method answers the questions who, what, when, where, why, and how?
Chronological
Problem/solution
Journalistic
Importance
Good speakers try to build audience rapport by using effective imagery, verbal signposts, and _______.
positive nonverbal messages
questions
statistics
quotations
Verbal signposts help an audience recognize the organization and main points of an oral message through language that signals previews, summaries, and _______.
questions
transitions
introductions
imagery
A comparison of two things or ideas using the words "like" or "as," such as Turning the course of this economic downturn has been like stopping an avalanche; it's possible, but very, very difficult, is a(n) _______.
analogy
metaphor
simile
comparison
Presentations that allow a speaker to focus on images in nonlinear, 3D quality to help the audience better understand and remember content, details, and relationships are known as _______.
PowerPoint presentations
Keynote slide presentations
briefings
zoom presentations
Steps for creating a powerful multimedia presentation are to start with the text, select background and fonts, choose images, create graphics, add special effects, and _______.
create hyperlinks
look for clipart images
look for a video to introduce the topic
make a recording of your presentation
An extemporaneous delivery method is recommended when you are _______.
using multimedia to present your information
very nervous
delivering an impromptu speech
presenting your information without multimedia
