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WorksheetsPOM.
Total questions: 109
Worksheet time: 2hrs 50mins
The Evolution of Management that emerged the methods of rendering scientific management was introduced and written by_____
Max Weber
Frederick Taylor
Fredrick Taylor
Peter Drucker
Evolution of Management is value creation starts by individuals gathered around an idea and scales through social mechanisms, such as trust, authenticity, and purpose. This definition was given by ____________.
Henry Fayol
Max Webber
Max Weber
Henri Fayol
He believes that contemporary management is a modern approach to overseeing a business and involves activities like planning, decision-making and monitoring.
Peter F. Drucker
Peter F. Drunken
Peter F. Druck
Peter Pan
To manage is to forecast and plan, to organize, to compound, to co-ordinate and to control. This definition was given by____________.
Henri Fayoll
Henry Fayol
Henri Fayool
Henri Fay
Capitalism is based on profit, free market and competition was introduced by___A. F. Taylor
Henri Fayol
Adam Smith
F. Taylor
Max Weber
He is one of the Major Contributors in Management that stressed the importance of time and cost in planning, directing and controlling tasks
Donald Trump
Henry Gantt
F. Taylor
Max Weber
They are the part of the major contributors in management that study worker movement in order to devise the “One Best Way” to perform a task.
Jack and Jill
Hansel and Lilibeth
Franklin and Lilian Gilberth
Frank and Lilian Gilbreth
He believed that Planning is a process which begins with objectives and defines strategies, policies, detailed plans to achieve them.
George A. Steiner
George W. Bush
George Clooney
Gorgio Armani
He believed that managers are not made.
Max Weber
Bill Gates
Henri Fayol
Mark Zuckerberg
Henri Fayol laid down_____________ principles.
12
13
14
15
Espirit de corps means______________.
union is strength
service is our motto
buyer beware
product is our strength
F.W. Taylor is associated with________________.
Scientific Management
Future management
Modern Management
Principle of Manager
Management is________________.
an art
a science
an art and science
an art not science
Henri Fayol was a French__________________.
Industrialist
Writer
Manager
Actor
General and Industrial Management was written by_________________.
Harold Knootz
Harry Potter
Henri Fayol
Henry Fayoll
Every subordinate should receive orders from and be accountable to only one superior is __________.
Unity of Direction
Unity of Command
Unity
Scalar Chain
Control system of an organization has no influence over the _____________.
Internal Environment
External Environment
Customers
Government
The chain of command from the highest authority to the lowest level in the organization is _________.
Unity
Unity with a purpose
Unity of Command
Scalar Chain
Allotment of work to each worker on the basis of the capacity of an average worker functioning in the normal working condition is _____________.
Social Task Planning
Scientific Task Planning
Scientific Task Organizing
Not a planning
Which type of organization has no place in the organization chart?
Formal Organization
Informal Organization
Business or Organization
Strategic Organization
The selection of best alternative from many alternatives is known as__________.
Selection
Decision Making
Organizing
Budgeting
The first and foremost function of management is ___________.
Planning
Organizing
Controlling
Coordination
Planning lays down the overall objective, strategies and polices for the total enterprise is ___________.
Division Planning
Corporate Planning
Department Planning
Unit Planning
Strategic planning is ___________.
Long Term Planning
Short Term Planning
Annual Planning
Unit Planning
The assumptions about future derived from forecasting and used in planning are known as _____________.
Planning Premises
Organizing Premises
Freehold Premises
Business Premises
Goals, aims, purposes, missions and target is also known as ____________.
Strategies
Policies
Goals
Objectives
Contingent plan to meet environmental pressures is ______________.
Objectives
Rules
Strategies
Procedures
A chronological sequence of steps to be undertaken to enforce a policy and to attain an objective is known as ___________.
Rules
Policies
Procedures
Strategies
A statement of expected results expressed in numerical terms for a definite period of time in the future is known as ____________.
Strategies
Rules
Procedures
Budgets
The process of establishing a time sequence for the work is known as _________.
Strategies
Procedures
Schedules
Rules
A rigid plan, no scope for discretion is __________.
Rule
Procedures
Strategies
Goals
Specifying the manner of executing policy is known as ________________.
Strategies
Procedures
Budgets
Objectives
____________ is the harmonizing or synchronizing of individual efforts with the purpose of achieving group goals.
Delegation
Control
Coordination
Decision Making
__________ is an obligation to perform certain functions and achieve certain results.
Responsibility
Decentralization
Centralization
Delegation
Plan that establishes a required method of handling current activities is called _________.
Policy
Procedures
Methods
Rules
Plan that establishes a required method of handling future activities is called _________.
Rules
Policy
Procedures
Methods
Set of clear instruction in a clear and logical sequence to perform a particular task______.
Rules
Programme
Policy
Methods
Employees will be promoted on the basis of seniority is an example of ________.
Procedures
Rules
Policy
Methods
Steps to be taken for selecting salespersons is an example of ___________.
Policies
Procedures
Strategies
Methods
An identified group of people contributing their efforts towards the attainment of goals is called an _____________.
Organization
Business
Management
Department
A form of business run by two or more persons and headed by a General Manager.
Corporation
Partnership
Sole
Cooperatives
Supply of human and material resources and helps to achieve the objective of business is______________.
Planning
Organization
Management
Control
Formal authority flows from upwards to downwards in___________.
Formal Organizations
Informal Organizations
Formality Organizations
Informality Organizations
Which type of organization gives importance to terms of authority and functions?
Formal
Informal
Business
Organization
It is a modern approach to overseeing a business and involves activities like planning, decision-making and monitoring.
Approaches
Temporary Approach
Contemporary Approach
Temporary Appeal
It is a set economic institution that dominates a given economy.
Capitalism
Socialism
Economic Model System
Laisse's Fair
This function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.
Planning
Organizing
Controlling
Directing
It is the backbone of all the operating procedures and workflows at any company.
Structure
Organization
Organizational Structure
Organizing
Another term use for Organizational Chart
Organogram
Oregano
Organ
Organizer
It is the inter-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub-ordinate for the achievement of organizational goals.
Directing
Controlling
Planning
Staffing
Collections of people work together and coordinate their actions to achieve various goals or desired future outcomes.
organizations
management
performance
outcomes
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively.
leading
manager
resources
management
A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals.
goals
organizational performance
efficiently
achievement
A measure of how well or productively resources are used to achieve a goal.
productively
efficiency
effectiveness
appropriateness
A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals.
degree
goal
effectiveness
pursue
Identifying and selecting appropriate goals is one of the four principal tasks of management.
organizing
planning
controlling
leading
A cluster of decisions about what goals to pursue, actions to take, and how to use resources to achieve those goals.
strategy
action
task
development
Structuring working relationships in a way that allows organizational members to work together to achieve organizational goals is one of the four principal tasks of management.
leading
organizing
controlling
planning
A formal system of task and reporting relationships coordinates and motivates organizational members to work together to achieve organizational goals.
chart
chain of command
leadership
organizational structure
Articulating a clear vision and energizing and enabling organizational members so they understand the part they play in achieving organizational goals one of the four principal tasks of management.
harmony
mission
vision
leading
Evaluating how well an organization is achieving its goals and taking action to maintain or improve performance; is one of the four principal tasks of management.
evaluating
controlling
monitoring
processing
A group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs.
department
office
team
group
A manager who is responsible for the daily supervision of nonmanagerial employees.
supervisor
boss
CEO
first-line manager
A manager supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals.
middle manager
top manager
team leader
supervisor
A manager who establishes organizational goals decides how departments should interact, and monitors the performance of middle managers.
crazy managers
top managers
bossy managers
lazy managers
A group composed of the CEO, COO, and the vice presidents of the most critical departments of a company.
Chief
President
CEO
top management
The ability to analyze and diagnose a situation and to distinguish between cause and effect.
managerial skills
conceptual skills
marketing skills
bossy skills
The job-specific knowledge and techniques required to perform an organizational role.
human skills
competitive advantage
job-specfic
technical skills
The specific departmental skills, knowledge, and experience allow one organization to outperform another.
hiring skills
core competency
departmental skills
recruiting skills
An individual who notices opportunities and decides how to mobilize resources necessary to start a new business venture.
risk taker
Steven Jobs
entrepreneur
Bill Gates
_________ is a process of identifying and selecting appropriate goals. _________ adalah proses mengenal pasti dan memilih tujuan yang sesuai.
A. Organizing
Menyusun
B. Leading
Mengetuai
C. Controlling Mengawal
D. Planning
Merancang
Which of the following are elements in an organizational culture? Antara berikut yang manakah elemen dalam budaya organisasi?
A. Cooperation Kerjasama
B. Myths Mitos
C. Market Pasaran
D. Commitment Komitmen
Which of the following are the implications of globalization? Antara berikut, yang manakah implikasi-implikasi globalisasi?
A. Regional forces Tekanan serantau
B. Social culture Budaya sosial
C. Business system Sistem perniagaan
D. Sharing knowledge Perkongsian ilmu
First line manager refers to _____ which individuals are responsible for the day-to-day operation. Pengurus barisan pertama merujuk kepada _____ individu yang mana bertanggungjawab untuk operasi harian
A. lower-level management peringkat pengurusan rendah
B. higher-level management peringkat pengurusan tinggi
C. middle-level management peringkat pengurusan pertengahan
D. top-level management peringkat pengurusan tertinggi
Growing interdependency among countries are _______. Peningkatan saling bergantungan antara negara adalah _______.
A. free trade perdagangan bebas
B. integration intergrasi
C. liberation pembebasan
D. globalization globalisasi
Adhocracy culture contributes to ______ profit margins. Budaya adhokrasi menyumbang kepada margin keuntungan yang ______.
A. lower sedikit
B. function fungsi
C. managerial pengurusan
D. high tinggi
_____ and _____ are the benefits of the globalization. _____ dan _____ adalah faedah-faedah globalisasi.
A. Market expansion - economic of scale Perkembangan pasaran - skala ekonomi
B. Production of planning - market expansion Pengeluaran perancangan - perkembangan pasaran
C. Economic of scale - social culture Skala ekonomi - budaya sosial
D. Business system – economics location Sistem perniagaan - lokasi ekonomi
According to Henry Fayol, there are FOUR (4) managerial functions which are Menurut Henry Fayol, terdapat EMPAT (4) fungsi pengurusan yang mana ialah
A. planning, leaning, ordering and controlling
merancang, menyandar, memesan dan mengawal
B. drafting, leading, organizing and planning
merangka, mengetuai, mengatur dan merancang
C. organizing, controlling, drafting, planning
mengatur, mengatur, merangka dan merancang
D. controlling, organizing, leading, planning
mengawal, mengatur, mengetuai dan merancang
The following are all about managerial skills, EXCEPT: Berikut merupakan kemahiran-kemahiran pengurusan, KECUALI:
A. Conceptual skills Kemahiran konseptual
B. Human skills Kemahiran kemanusiaan
C. Communication skills Kemahiran komunikasi
D. Competition skills Kemahiran persaingan
Management is a _______ the group of people which perform the managerial functions for the certain goals. Pengurusan ialah _______ sekumpulan orang yang melaksanakan fungsi pengurusan untuk mencapai matlamat tertentu.
A. system sistem
B. coherence kesepaduan
C. concept konsep
D. chronology kronologi
Management is the body or group of people which performs the personnel functions. Pengurusan ialah badan atau kumpulan orang yang melaksanakan fungsi kakitangan.
TRUE
FALSE
The concept of management is important to manage their business or organization. Konsep pengurusan adalah penting untuk menguruskan perniagaan atau organisasi mereka.
TRUE
FALSE
Empower is the stage where the change plan is implemented. Memperkasakan ialah peringkat di mana pelan perubahan dilaksanakan.
TRUE
FALSE
Companies with hierarchy cultures adhere to the modern corporate structure. Syarikat dengan budaya hierarki mematuhi struktur korporat moden.
TRUE
FALSE
Business that is operating globally attracts employees from all over the world. Perniagaan yang beroperasi secara global menarik pekerja dari seluruh dunia.
TRUE
FALSE
Communication can only work if it is three ways. Komunikasi ia hanya boleh berfungsi jika ia adalah tiga cara.
TRUE
FALSE
Tolerance in an organization means one should be willing to tolerate cultural differences. Tolerasi dalam sesebuah organisasi bermaksud seseorang hendaklah bersedia untuk bertolak ansur dengan perbezaan budaya.
TRUE
FALSE
Middle management is responsible for the day-to-day work operation. Pengurusan pertengahan bertanggungjawab untuk operasi kerja harian.
TRUE
FALSE
The symbol is one of the elements in the organization culture which represent organization or suggest something. Simbol ialah salah satu elemen dalam budaya organisasi untuk mewakili dalam organisasi atau mencadangkan sesuatu.
TRUE
FALSE
The four processes of management consist of controlling, leading, planning and out sourcing. Empat proses pengurusan terdiri daripada mengawal, memimpin, merancang dan khidmat luaran.
TRUE
FALSE
Which theory assumes that people are basically lazy and will avoid working if they can?
Theory X
Theory Y
Theory Z
Which theory assumes that people find satisfaction in their work?
Theory Y
Theory X
Theory Z
Which of the following are the management functions?
Planning
Organizing
Directing
Controlling
Make Decision
It refers to the attainment of organizational goals in an effective and efficient manner using functions of planning, organizing, directing and controlling organizational resources.
Management
Manager Roles
Organization
Which of the following are the manager roles in informational category?
Leader
Monitor
Spokesperson
Liaison
Which of the following are the manager roles in interpersonal category?
Figurehead
Leader
Entrepreneur
Disseminator
Which of the following are the manager roles in decisional category?
Negotiator
Resource Allocator
Monitor
Liaison
Write the three (3) historical forces of management.
(a)
Write the 14 general principles of management.
Hugo Munsterberg pioneered in the field of industrial psychology.
True
False
Contingency theory is a viewpoint that argues in a condition that managerial action depends on the particular parameter of the situation.
True
False
Management Science, Operations Intelligence and Management Information are the three elements of quantitative management theory?
True
False
Henri Fayol was the one who develop the scientific management principles.
True
False
Q8) Which principle of management promotes the idea that work and resources should be allocated in the most efficient manner?
A) Division of Work
B) Discipline
C) Remuneration
D) Unity of Command
Q7) According to the principle of 'Centralization,' where should decision-making authority be concentrated?
A) At the top levels of management
B) At the middle levels of management
C) At the bottom levels of management
D) Distributed evenly throughout the organization
Q6) Who is often considered the father of modern management and formulated the 14 principles of management?
A) Abraham Maslow
B) Frederick Taylor
C) Peter Drucker
D) Max Weber
Q5) Which principle of management emphasizes the importance of clear and concise communication within an organization?
A) Division of Labor
B) Order
C) Centralization
D) Scalar Chain
Q3) According to Fayol, the principle of management that suggests there should be a single, coordinated plan of action for the organization is
A.Unity of command
A.Unity of direction
C.Scalar chain
D.Initiative
