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Worksheets

POM.

Total questions: 109

Worksheet time: 2hrs 50mins

Name
Class
Date
1.

The Evolution of Management that emerged the methods of rendering scientific management was introduced and written by_____

a)

Max Weber

b)

Frederick Taylor

c)

Fredrick Taylor

d)

Peter Drucker

2.

Evolution of Management is value creation starts by individuals gathered around an idea and scales through social mechanisms, such as trust, authenticity, and purpose. This definition was given by ____________.

a)

Henry Fayol

b)

Max Webber

c)

Max Weber

d)

Henri Fayol

3.

He believes that contemporary management is a modern approach to overseeing a business and involves activities like planning, decision-making and monitoring.

a)

Peter F. Drucker

b)

Peter F. Drunken

c)

Peter F. Druck

d)

Peter Pan

4.

To manage is to forecast and plan, to organize, to compound, to co-ordinate and to control. This definition was given by____________.

a)

Henri Fayoll

b)

Henry Fayol

c)

Henri Fayool

d)

Henri Fay

5.

Capitalism is based on profit, free market and competition was introduced by___A. F. Taylor

a)

Henri Fayol

b)

Adam Smith

c)

F. Taylor

d)

Max Weber

6.

He is one of the Major Contributors in Management that stressed the importance of time and cost in planning, directing and controlling tasks

a)

Donald Trump

b)

Henry Gantt

c)

F. Taylor

d)

Max Weber

7.

They are the part of the major contributors in management that study worker movement in order to devise the “One Best Way” to perform a task.

a)

Jack and Jill

b)

Hansel and Lilibeth

c)

Franklin and Lilian Gilberth

d)

Frank and Lilian Gilbreth

8.

He believed that Planning is a process which begins with objectives and defines strategies, policies, detailed plans to achieve them.

a)

George A. Steiner

b)

George W. Bush

c)

George Clooney

d)

Gorgio Armani

9.

He believed that managers are not made.

a)

Max Weber

b)

Bill Gates

c)

Henri Fayol

d)

Mark Zuckerberg

10.

Henri Fayol laid down_____________ principles.

a)

12

b)

13

c)

14

d)

15

11.

Espirit de corps means______________.

a)

union is strength

b)

service is our motto

c)

buyer beware

d)

product is our strength

12.

F.W. Taylor is associated with________________.

a)

Scientific Management

b)

Future management

c)

Modern Management

d)

Principle of Manager

13.

Management is________________.

a)

an art

b)

a science

c)

an art and science

d)

an art not science

14.

Henri Fayol was a French__________________.

a)

Industrialist

b)

Writer

c)

Manager

d)

Actor

15.

General and Industrial Management was written by_________________.

a)

Harold Knootz

b)

Harry Potter

c)

Henri Fayol

d)

Henry Fayoll

16.

Every subordinate should receive orders from and be accountable to only one superior is __________.

a)

Unity of Direction

b)

Unity of Command

c)

Unity

d)

Scalar Chain

17.

Control system of an organization has no influence over the _____________.

a)

Internal Environment

b)

External Environment

c)

Customers

d)

Government

18.

The chain of command from the highest authority to the lowest level in the organization is _________.

a)

Unity

b)

Unity with a purpose

c)

Unity of Command

d)

Scalar Chain

19.

Allotment of work to each worker on the basis of the capacity of an average worker functioning in the normal working condition is _____________.

a)

Social Task Planning

b)

Scientific Task Planning

c)

Scientific Task Organizing

d)

Not a planning

20.

Which type of organization has no place in the organization chart?

a)

Formal Organization

b)

Informal Organization

c)

Business or Organization

d)

Strategic Organization

21.

The selection of best alternative from many alternatives is known as__________.

a)

Selection

b)

Decision Making

c)

Organizing

d)

Budgeting

22.

The first and foremost function of management is ___________.

a)

Planning

b)

Organizing

c)

Controlling

d)

Coordination

23.

Planning lays down the overall objective, strategies and polices for the total enterprise is ___________.

a)

Division Planning

b)

Corporate Planning

c)

Department Planning

d)

Unit Planning

24.

Strategic planning is ___________.

a)

Long Term Planning

b)

Short Term Planning

c)

Annual Planning

d)

Unit Planning

25.

The assumptions about future derived from forecasting and used in planning are known as _____________.

a)

Planning Premises

b)

Organizing Premises

c)

Freehold Premises

d)

Business Premises

26.

Goals, aims, purposes, missions and target is also known as ____________.

a)

Strategies

b)

Policies

c)

Goals

d)

Objectives

27.

Contingent plan to meet environmental pressures is ______________.

a)

Objectives

b)

Rules

c)

Strategies

d)

Procedures

28.

A chronological sequence of steps to be undertaken to enforce a policy and to attain an objective is known as ___________.

a)

Rules

b)

Policies

c)

Procedures

d)

Strategies

29.

A statement of expected results expressed in numerical terms for a definite period of time in the future is known as ____________.

a)

Strategies

b)

Rules

c)

Procedures

d)

Budgets

30.

The process of establishing a time sequence for the work is known as _________.

a)

Strategies

b)

Procedures

c)

Schedules

d)

Rules

31.

A rigid plan, no scope for discretion is __________.

a)

Rule

b)

Procedures

c)

Strategies

d)

Goals

32.

Specifying the manner of executing policy is known as ________________.

a)

Strategies

b)

Procedures

c)

Budgets

d)

Objectives

33.

____________ is the harmonizing or synchronizing of individual efforts with the purpose of achieving group goals.

a)

Delegation

b)

Control

c)

Coordination

d)

Decision Making

34.

__________ is an obligation to perform certain functions and achieve certain results.

a)

Responsibility

b)

Decentralization

c)

Centralization

d)

Delegation

35.

Plan that establishes a required method of handling current activities is called _________.

a)

Policy

b)

Procedures

c)

Methods

d)

Rules

36.

Plan that establishes a required method of handling future activities is called _________.

a)

Rules

b)

Policy

c)

Procedures

d)

Methods

37.

Set of clear instruction in a clear and logical sequence to perform a particular task______.

a)

Rules

b)

Programme

c)

Policy

d)

Methods

38.

Employees will be promoted on the basis of seniority is an example of ________.

a)

Procedures

b)

Rules

c)

Policy

d)

Methods

39.

Steps to be taken for selecting salespersons is an example of ___________.

a)

Policies

b)

Procedures

c)

Strategies

d)

Methods

40.

An identified group of people contributing their efforts towards the attainment of goals is called an _____________.

a)

Organization

b)

Business

c)

Management

d)

Department

41.

A form of business run by two or more persons and headed by a General Manager.

a)

Corporation

b)

Partnership

c)

Sole

d)

Cooperatives

42.

Supply of human and material resources and helps to achieve the objective of business is______________.

a)

Planning

b)

Organization

c)

Management

d)

Control

43.

Formal authority flows from upwards to downwards in___________.

a)

Formal Organizations

b)

Informal Organizations

c)

Formality Organizations

d)

Informality Organizations

44.

Which type of organization gives importance to terms of authority and functions?

a)

Formal

b)

Informal

c)

Business

d)

Organization

45.

It is a modern approach to overseeing a business and involves activities like planning, decision-making and monitoring.

a)

Approaches

b)

Temporary Approach

c)

Contemporary Approach

d)

Temporary Appeal

46.

It is a set economic institution that dominates a given economy.

a)

Capitalism

b)

Socialism

c)

Economic Model System

d)

Laisse's Fair

47.

This function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.

a)

Planning

b)

Organizing

c)

Controlling

d)

Directing

48.

It is the backbone of all the operating procedures and workflows at any company.

a)

Structure

b)

Organization

c)

Organizational Structure

d)

Organizing

49.

Another term use for Organizational Chart

a)

Organogram

b)

Oregano

c)

Organ

d)

Organizer

50.

It is the inter-personnel aspect of management which deals directly with influencing, guiding, supervising, motivating sub-ordinate for the achievement of organizational goals.

a)

Directing

b)

Controlling

c)

Planning

d)

Staffing

51.

Collections of people work together and coordinate their actions to achieve various goals or desired future outcomes.

a)

organizations

b)

management

c)

performance

d)

outcomes

52.

The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively.

a)

leading

b)

manager

c)

resources

d)

management

53.

A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals.

a)

goals

b)

organizational performance

c)

efficiently

d)

achievement

54.

A measure of how well or productively resources are used to achieve a goal.

a)

productively

b)

efficiency

c)

effectiveness

d)

appropriateness

55.

A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals.

a)

degree

b)

goal

c)

effectiveness

d)

pursue

56.

Identifying and selecting appropriate goals is one of the four principal tasks of management.

a)

organizing

b)

planning

c)

controlling

d)

leading

57.

A cluster of decisions about what goals to pursue, actions to take, and how to use resources to achieve those goals.

a)

strategy

b)

action

c)

task

d)

development

58.

Structuring working relationships in a way that allows organizational members to work together to achieve organizational goals is one of the four principal tasks of management.

a)

leading

b)

organizing

c)

controlling

d)

planning

59.

A formal system of task and reporting relationships coordinates and motivates organizational members to work together to achieve organizational goals.

a)

chart

b)

chain of command

c)

leadership

d)

organizational structure

60.

Articulating a clear vision and energizing and enabling organizational members so they understand the part they play in achieving organizational goals one of the four principal tasks of management.

a)

harmony

b)

mission

c)

vision

d)

leading

61.

Evaluating how well an organization is achieving its goals and taking action to maintain or improve performance; is one of the four principal tasks of management.

a)

evaluating

b)

controlling

c)

monitoring

d)

processing

62.

A group of people who work together and possess similar skills or use the same knowledge, tools, or techniques to perform their jobs.

a)

department

b)

office

c)

team

d)

group

63.

A manager who is responsible for the daily supervision of nonmanagerial employees.

a)

supervisor

b)

boss

c)

CEO

d)

first-line manager

64.

A manager supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals.

a)

middle manager

b)

top manager

c)

team leader

d)

supervisor

65.

A manager who establishes organizational goals decides how departments should interact, and monitors the performance of middle managers.

a)

crazy managers

b)

top managers

c)

bossy managers

d)

lazy managers

66.

A group composed of the CEO, COO, and the vice presidents of the most critical departments of a company.

a)

Chief

b)

President

c)

CEO

d)

top management

67.

The ability to analyze and diagnose a situation and to distinguish between cause and effect.

a)

managerial skills

b)

conceptual skills

c)

marketing skills

d)

bossy skills

68.

The job-specific knowledge and techniques required to perform an organizational role.

a)

human skills

b)

competitive advantage

c)

job-specfic

d)

technical skills

69.

The specific departmental skills, knowledge, and experience allow one organization to outperform another.

a)

hiring skills

b)

core competency

c)

departmental skills

d)

recruiting skills

70.

An individual who notices opportunities and decides how to mobilize resources necessary to start a new business venture.

a)

risk taker

b)

Steven Jobs

c)

entrepreneur

d)

Bill Gates

71.

_________ is a process of identifying and selecting appropriate goals. _________ adalah proses mengenal pasti dan memilih tujuan yang sesuai.

a)

A. Organizing

Menyusun

b)

B. Leading

Mengetuai

c)

C. Controlling Mengawal

d)

D. Planning

Merancang

72.

Which of the following are elements in an organizational culture? Antara berikut yang manakah elemen dalam budaya organisasi?

a)

A. Cooperation Kerjasama

b)

B. Myths Mitos

c)

C. Market Pasaran

d)

D. Commitment Komitmen

73.

Which of the following are the implications of globalization? Antara berikut, yang manakah implikasi-implikasi globalisasi?

a)

A. Regional forces Tekanan serantau

b)

B. Social culture Budaya sosial

c)

C. Business system Sistem perniagaan

d)

D. Sharing knowledge Perkongsian ilmu

74.

First line manager refers to _____ which individuals are responsible for the day-to-day operation. Pengurus barisan pertama merujuk kepada _____ individu yang mana bertanggungjawab untuk operasi harian

a)

A. lower-level management peringkat pengurusan rendah

b)

B. higher-level management peringkat pengurusan tinggi

c)

C. middle-level management peringkat pengurusan pertengahan

d)

D. top-level management peringkat pengurusan tertinggi

75.

Growing interdependency among countries are _______. Peningkatan saling bergantungan antara negara adalah _______.

a)

A. free trade perdagangan bebas

b)

B. integration intergrasi

c)

C. liberation pembebasan

d)

D. globalization globalisasi

76.

Adhocracy culture contributes to ______ profit margins. Budaya adhokrasi menyumbang kepada margin keuntungan yang ______.

a)

A. lower sedikit

b)

B. function fungsi

c)

C. managerial pengurusan

d)

D. high tinggi

77.

_____ and _____ are the benefits of the globalization. _____ dan _____ adalah faedah-faedah globalisasi.

a)

A. Market expansion - economic of scale Perkembangan pasaran - skala ekonomi

b)

B. Production of planning - market expansion Pengeluaran perancangan - perkembangan pasaran

c)

C. Economic of scale - social culture Skala ekonomi - budaya sosial

d)

D. Business system – economics location Sistem perniagaan - lokasi ekonomi

78.

According to Henry Fayol, there are FOUR (4) managerial functions which are Menurut Henry Fayol, terdapat EMPAT (4) fungsi pengurusan yang mana ialah

a)

A. planning, leaning, ordering and controlling

merancang, menyandar, memesan dan mengawal

b)

B. drafting, leading, organizing and planning

merangka, mengetuai, mengatur dan merancang

c)

C. organizing, controlling, drafting, planning

mengatur, mengatur, merangka dan merancang

d)

D. controlling, organizing, leading, planning

mengawal, mengatur, mengetuai dan merancang

79.

The following are all about managerial skills, EXCEPT: Berikut merupakan kemahiran-kemahiran pengurusan, KECUALI:

a)

A. Conceptual skills Kemahiran konseptual

b)

B. Human skills Kemahiran kemanusiaan

c)

C. Communication skills Kemahiran komunikasi

d)

D. Competition skills Kemahiran persaingan

80.

Management is a _______ the group of people which perform the managerial functions for the certain goals. Pengurusan ialah _______ sekumpulan orang yang melaksanakan fungsi pengurusan untuk mencapai matlamat tertentu.

a)

A. system sistem

b)

B. coherence kesepaduan

c)

C. concept konsep

d)

D. chronology kronologi

81.

Management is the body or group of people which performs the personnel functions. Pengurusan ialah badan atau kumpulan orang yang melaksanakan fungsi kakitangan.

a)

TRUE

b)

FALSE

82.

The concept of management is important to manage their business or organization. Konsep pengurusan adalah penting untuk menguruskan perniagaan atau organisasi mereka.

a)

TRUE

b)

FALSE

83.

Empower is the stage where the change plan is implemented. Memperkasakan ialah peringkat di mana pelan perubahan dilaksanakan.

a)

TRUE

b)

FALSE

84.

Companies with hierarchy cultures adhere to the modern corporate structure. Syarikat dengan budaya hierarki mematuhi struktur korporat moden.

a)

TRUE

b)

FALSE

85.

Business that is operating globally attracts employees from all over the world. Perniagaan yang beroperasi secara global menarik pekerja dari seluruh dunia.

a)

TRUE

b)

FALSE

86.

Communication can only work if it is three ways. Komunikasi ia hanya boleh berfungsi jika ia adalah tiga cara.

a)

TRUE

b)

FALSE

87.

Tolerance in an organization means one should be willing to tolerate cultural differences. Tolerasi dalam sesebuah organisasi bermaksud seseorang hendaklah bersedia untuk bertolak ansur dengan perbezaan budaya.

a)

TRUE

b)

FALSE

88.

Middle management is responsible for the day-to-day work operation. Pengurusan pertengahan bertanggungjawab untuk operasi kerja harian.

a)

TRUE

b)

FALSE

89.

The symbol is one of the elements in the organization culture which represent organization or suggest something. Simbol ialah salah satu elemen dalam budaya organisasi untuk mewakili dalam organisasi atau mencadangkan sesuatu.

a)

TRUE

b)

FALSE

90.

The four processes of management consist of controlling, leading, planning and out sourcing. Empat proses pengurusan terdiri daripada mengawal, memimpin, merancang dan khidmat luaran.

a)

TRUE

b)

FALSE

91.

Which theory assumes that people are basically lazy and will avoid working if they can?

a)

Theory X

b)

Theory Y

c)

Theory Z

92.

Which theory assumes that people find satisfaction in their work?

a)

Theory Y

b)

Theory X

c)

Theory Z

93.
It is a business management theory that integrates Japanese and American business practices. 
a)
Theory Z
b)
Theory X
c)
Theory Y
94.

Which of the following are the management functions?

a)

Planning

b)

Organizing

c)

Directing

d)

Controlling

e)

Make Decision

95.

It refers to the attainment of organizational goals in an effective and efficient manner using functions of planning, organizing, directing and controlling organizational resources.

a)

Management

b)

Manager Roles

c)

Organization

96.

Which of the following are the manager roles in informational category?

a)

Leader

b)

Monitor

c)

Spokesperson

d)

Liaison

97.

Which of the following are the manager roles in interpersonal category?

a)

Figurehead

b)

Leader

c)

Entrepreneur

d)

Disseminator

98.

Which of the following are the manager roles in decisional category?

a)

Negotiator

b)

Resource Allocator

c)

Monitor

d)

Liaison

99.

Write the three (3) historical forces of management.

(a)  

100.

Write the 14 general principles of management.

4 lines
101.

Hugo Munsterberg pioneered in the field of industrial psychology.

a)

True

b)

False

102.

Contingency theory is a viewpoint that argues in a condition that managerial action depends on the particular parameter of the situation.

a)

True

b)

False

103.

Management Science, Operations Intelligence and Management Information are the three elements of quantitative management theory?

a)

True

b)

False

104.

Henri Fayol was the one who develop the scientific management principles.

a)

True

b)

False

105.

Q8) Which principle of management promotes the idea that work and resources should be allocated in the most efficient manner?

a)
  • A) Division of Work

b)
  • B) Discipline

c)
  • C) Remuneration

d)

D) Unity of Command

106.

Q7) According to the principle of 'Centralization,' where should decision-making authority be concentrated?

a)
  • A) At the top levels of management

b)
  • B) At the middle levels of management

c)
  • C) At the bottom levels of management

d)
  • D) Distributed evenly throughout the organization

107.

Q6) Who is often considered the father of modern management and formulated the 14 principles of management?

a)
  • A) Abraham Maslow

b)
  • B) Frederick Taylor

c)
  • C) Peter Drucker

d)
  • D) Max Weber

108.

Q5) Which principle of management emphasizes the importance of clear and concise communication within an organization?

a)

A) Division of Labor

b)

B) Order

c)

C) Centralization

d)

D) Scalar Chain

109.

Q3) According to Fayol, the principle of management that suggests there should be a single, coordinated plan of action for the organization is

a)

A.Unity of command 

b)

A.Unity of direction

c)

C.Scalar chain

d)

 D.Initiative