wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Communication Styles Practice

Total questions: 29

Worksheet time: 15mins

Name
Class
Date
1.

In the Shannon-Weaver Model, which of the following is a physical interference, such as loud sounds, which could impact the reception of a message?

a)

Receptors

b)

Noise

c)

Channels

d)

Feedback

2.

Which of the following is a linear model of communication which can be thought of as the model used for public speaking, persuasion and propaganda?

a)

Interactive Model

b)

Berlo's SMCR Model

c)

Shannon-Weaver Model

d)

Aristotle's Model

3.

In the Transactional Model of Communication, which of the following overlaps to show how the similarities in the communicators can have an impact on the delivery of a message?

a)

Feedback

b)

Noise

c)

Experience

d)

Communication Style

4.

Which of the following is NOT a step in the communication process?

a)

Encoding

b)

Prioritizing

c)

Thinking

d)

Transmitting

5.

Which of the following is NOT a basic element of communication?

a)

Sender

b)

Message

c)

Thought Process

d)

Receiver

6.

Which of the following refers to the way a message is conveyed?

a)

Personality

b)

Paraphrase

c)

Communication Model

d)

Communication Style

7.

Which of the following is NOT a communication style?

a)

Passive-assertive

b)

Passive

c)

Assertive

d)

Passive-aggressive

8.

Which of the following communication styles can be referred to as a “broken record”?

a)

Passive-aggressive

b)

Passive-assertive

c)

Assertive

d)

Passive

9.

Which of the following communication styles can involve manipulation or intimidation to achieve an end goal?

a)

Passive

b)

Aggressive

c)

Assertive

d)

Passive-aggressive

10.

Which of the following communication styles includes the desire to avoid conflict but still tries to manipulate the situation so the outcome is in their favor?

a)

Passive-assertive

b)

Passive-aggressive

c)

Passive

d)

Assertive

11.

Which of the following is the process the listener takes to assess the information received from the speaker?

a)

Undertstanding

b)

Receiving

c)

Providing Feedback

d)

Evaluating

12.

Which of the following types of listening commonly occurs in informal settings, such as with friends?

a)

Passive Listening

b)

Secondhand Listening

c)

Active Listening

d)

Casual Listening

13.

Which of the following is NOT part of the listening process?

a)

Hearing

b)

Talking

c)

Focusing

d)

Understanding

14.

Which of the following types of listening occurs in a more formal setting?

a)

Secondhand listening

b)

Active listening

c)

Casual listening

d)

Passive listening

15.

Question

Which of the following is NOT an example of nonverbal communication?

a)

Gestures

b)

Listening

c)

Eye Contact

d)

Facial Expressions

16.

Using open body language helps send which kind of message?


a)

Negative

b)

Positive

c)

Passive

d)

Aggressive

17.

Facial expressions do NOT aid in which of the following?

a)

Providing Feedback

b)

Providing clues for audience comprehension

c)

Breaking through the stress in the room

d)

Setting the tone for the conversation.

18.

Which of the following is NOT a component of paralanguage?

a)

Tone

b)

Facial Expressions

c)

Pitch

d)

Inflection

19.

Which of the following is NOT true about the use of humor?

a)

Humor is encouraged in all situations

b)

Humor can break through the stress in a room

c)

Humor allows for a more friendly approach

d)

Humor is discouraged in certain situations.

20.

Question

Which of the following is NOT a scenario where someone would need to use professional communication skills?

a)

Having lunch with a client

b)

Presenting a speech at a luncheon

c)

Talking with friends at lunch

d)

Email a coworker

21.

Which of the following is NOT a tip for communication in the workplace?

a)

Check grammar and spelling in written documents

b)

Keep criticism constructive and positive

c)

Be very casual in workplace communication

d)

Proofread all written communications

22.

Zhaire has been asked to speak at an event and is trying to identify who will be in attendance. Which of the following should he take into consideration when identifying the audience?

a)

His speaker fee

b)

Age of Audience Members

c)

Day of the Week the speech occurs

d)

Length of speech

23.

Which of the following is the correct format for a speech?

a)

Introduction, body, conclusion

b)

Anecdote, Body, Conclusion

c)

Introduction, Anecdote, Conclusion

d)

Introduction, Anecdote, Body

24.

Question

Which of the following is NOT a method of organizing information when writing a speech?

a)

Outline

b)

Diagram

c)

Flashcards

d)

Flow chart

25.

Which of the following can be used to influence attitudes toward a product, idea or issue?

a)

Propaganda

b)

Glittering Generalities

c)

Either/Or Fallacy

d)

Bandwagon Techniques

26.

Which of the following is referred to as “keeping up with the Joneses”?

a)

Propaganda

b)

Glittering Generalities

c)

Bandwagon Techniques

d)

Either/Or Fallacy

27.

Which of the following uses important sounding words in a general statement which has no true meaning and cannot be proved or disproved?

a)

Propaganda

b)

Glittering Generalities

c)

Bandwagon Techniques

d)

Either/Or Fallacy

28.

Which of the following leaves no room for compromise or gray areas?

a)

Propaganda

b)

Glittering Generalities

c)

Bandwagon Techniques

d)

Either/Or Fallacy

29.

Which of the following is NOT a key economic factor influencing the communication industry?

a)

Per Capita Income

b)

Opportunity Cost

c)

Currency Stability

d)

Standard of Living