47.The set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational

 48.The plan of action that prescribes resource allocation and other activities for dealing with the environment and helping the organization attain its goals is known as a(n)       

 49.Which of the following is a business activity that an organization does especially well relative to its competition?

 50.The condition that exists when the organization's parts interact to produce a joint effect that is greater than the sum of  the parts acting alone is known as:

 51.When properly managed, can create additional value with existing resources, providing a  big boost to the bottom line.

 52._______can be defined as the combination of benefit received and costs paid by the customer.

 53.After Sunshine Systems merged with RTD. Enterprises, company executives noticed that due to increased employee collaboration between the two units, costs were down and revenues increased within both areas. This is an example of what business phenomenon?

 54.When AT&T decided to buy Media One, a cable company, it was pursuing a(n)         

 55._______level strategy pertains to the major functional departments within the business unit.

 56.When Philip-Morris, the tobacco giant, bought Kraft, Inc., it was pursuing a           

 57.Which of the following pertains to the organization as a whole?

 58.Sears' decision to sell off much of its financial services division is an example of a:

 59.A corporate-level strategy is concerned with the question:

 60.When Coca-Cola introduced Surge, a new citrus soft-drink, what type of strategy was being pursued?

 61.Ford's decision to completely redesign its Ford Taurus can be classified as a:

 62.Janessa is the CEO of a privately-held software company. In defining corporate-level strategies, which of the following questions would she most likely be concerned with?

 63. Decisions regarding the proper amount of advertising for a particular good or service are related to:

 64.Which of these questions is central to a functional- level strategy?

 65. Which of the following lists the strategic management process in proper order?

 66. ___refers to the use of managerial tools to directresources toward the achievement of strategic goals.

 67.Which of the following refers to the planning and decision making that lead to the establishment of the organization's goals and of a specific strategic plan?

 68. Fred has been assigned to conduct a SWOT analysis for his organization, Acme, Inc. As part of this assignment, Fred will:

 69. Techniques used to monitor external environments include:

 70. Classy Clay has extremely creative employees who, in the opinion of the organization, keep the company ahead of the competition. The creativity of these employees would be classified as a(n)                            

 71.Paramount, Inc. is particularly concerned about pending legislation (luat dang xem xet) in Congress that would further regulate their organization. This legislation would be classified as a(n)             

 72. Sherri has been asked to participate on a cross-functional task force that is charged with performing an audit checklist for her advertising firm. The task force will analyze organizational strengths and weaknesses as they apply to the firm. Sherri’s task is to analyze management quality, staff quality, degree of centralization, and organizational charts. This level of analysis pertains to which area of the audit?

 73. Where does the information about opportunities and threats comes from?

 74.What type of organizational unit has a unique business mission, product line, competitors, and markets relative to other units in the same corporation?

 75. How business units and product lines fit together in a logical way is the essence of:

 76. Gatekeep Utilities is a subsidiary of GW /Enterprises. Gatekeep has a mission and product line that is unique from  GW. Gatekeep’s competitors are also very different from those of its parent, and the subsidiary markets to a very  different group of customers. As such, Gatekeep can be described as a(n) 

 77. The BCG matrix organizes along which of the following dimensions?

 78.Double Click, Inc. has a number of strategic business units. Their hand-held computer unit has a large market share in this rapidly growing industry. Their hand-held computer business would be classified as:

 79.Which of these is true about the cash cow?

 80.The star has a:

 81. Which of the following portfolio categories is made up of poor performers who command only a small  share of a slow growth market?

 82. The question mark has a:

 83.Which of these is true about the dog division?

 84.Gillette operates numerous strategic business unit. Most of its units in the personal care division have low market share but high business growth. These units are classified as          

 85.According to the BCG Matrix, which of the following exists in a mature, slow-growth industry, but is a dominant  business in the industry, with a large market share?

 86.When an organization expands into a totally new line of business, it is implementing a strategy of:

 87. Semway, a regional bank, recently announced that it would soon begin offering financial planning services. This is an example of which of these?

 88.40. The purpose of _____ is to expand the firm's business operations to produce new kinds of valuable products and services?

89. Which of the following strategies refers to moving into a new business that is related to the company's existing business activities?

 90.All of the following are Porter's competitive forces except:

 91.Which of the following is NOT one of Porter's competitive forces?

 92. Which of the following strategies involve an attempt to distinguish the firm's products or services from others in the industry?

 93. Which strategy can be profitable for an organization when customers are loyal and willing to pay high prices?

 94. The ______strategy involves seeking efficient facilities, cutting

costs and using tight cost controls to be more efficient than

competitors.

 95. The human resource department at Paula's Powerwheels is implementing a number of functional level strategies. These strategies include focusing on ways to retain and develop a stable work force and ways to improve efficiency in the organization. These functional-level strategies are consistent with which of the following strategies?

 96.With a(n) _______strategy, the organization concentrates on a specific regional market or buyer group.

 97.Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n) ___ strategy.

 98.General Products Inc. is a small clothing designer and manufacturer located in the United States. A vast  majority of the company’s revenues comes from U.S. sales, although about ten percent of the company’s revenue come from sales to Canada. General Products Inc. can best be described as using which global corporate strategy?

 99. FLY Industries is a global conglomerate company headquartered in the United States that does business in over fifty countries. The company seeks to balance global efficiencies and local responsiveness by hiring locally as well as from home. It can best be described as using which global corporate strategy?

 100. If ABC International has standardized its product line throughout the world it is pursuing a:

 101. The assumption that a single global market exists would lead to a:

 102.Which of the following strategies would be appropriate when the need for both national responsiveness and global integration is low?

 103. _____ refers to the modification of product design and advertising strategies to suit the specific needs of individual countries

  104. Which of the following refers to a strategy that combines global coordination to attain efficiency

with flexibility to meet specific needs in various countries?

 105. Some people argue  is the most difficult and most important part of

that strategic management.

106. Persuasion, motivation, and changes in cultures and values are examples of which of the dimensions used to implement strategy?

 107. Which of the following is NOT one of the tools used for putting strategy into action?

 108. People need to understand how their individual actions can contribute to achieving an organizational strar strategy. This can be accomplished by

109.  _____ is the production and distribution of products and services of a homogeneous type and quality on a worldwide basis.

110.  This strategy is appropriate when the need for national responsiveness is low and the need for globalization integration is high.

111.  When the need for national responsiveness is high and the need for global integration is also high, this strategy is appropriate.

 38. When the need for national responsiveness is high and the need for global integration

 is low, a(n) _____ strategy is appropriate.

 39. When the need for national responsiveness is low and the need for global integration is also low, which of the following strategies would be appropriate?

 40. Which of the following is not one of the steps in strategic planning?

42. _____ attempts to provide management with accurate forecasts of trends that relate to external changes in geographic areas where the firm is currently doing business orconsidering setting up operations.

 43. One of the most important foci in _____ is the market and includes the role of all potential competitors and the relationships surrounding those competitors, such a affiliation with one another or the connection between the company and itscustomers and suppliers.

 44.The strategic planning process that helps a firm evaluate its current managerial, technical, material and financial strengths and weaknesses is:

 45.This analysis identifies the key factors for success that will dictate how well the firm is likely to do.

 46.A key success factor is a factor that is necessary for a firm to compete effectively ina(n):

If a firm operates production plants in different countries but makes no attempt to integrate its overall operations, the company is known as a:

 110. Theresa Teutul was an executive with Digital Industries, a leading manufacturer of color televisions. She recognized that the color television market in the late 1970's was facing significant challenges. After two decades of highly successful development and marketing, the sales of color televisions had slowed and replacing older color television sets largely created her market.Using the logic of the BCG grid, Theresa should recognize that her strategic business unit was in which quadrant?

 111. Theresa Teutul was an executive with Digital Industries, a leading manufacturer of color televisions. She recognized that the color television market in the late 1970's was facing significant challenges. After two decades of highly successful development and marketing, the sales of color televisions had slowed and replacing older color

television sets largely created her market.

 The strategy that the BCG matrix suggests that Theresa should take for this SBU is:

 112. Faced with rapidly growing business, Swift Stocks, Inc., a global brokerage company with the largest market share,recently announced that it has established an on-line stock investment and trading subsidiary, SS.com, where investors can trade stocks at the lowest rates in the industry. The .com subsidiary has less than one percent market share but the it faces a very high business growth rate. In brokerage industry the competition is fierce and all players are cutting their on-line commission rates.Swift Stock's traditional brokerage business could be classified as a                     

 114. Faced with rapidly growing business, Swift Stocks, Inc., a global brokerage company with the largest market share,recently announced that it has established an on-line stock investment and trading subsidiary, SS.com, where investors can trade stocks at the lowest rates in the industry. The .com subsidiary has less than one percent market share but it

faces a very high business growth rate.

In the brokerage industry the competition is fierce and all players are cutting their on-line commission rates.  If Swift Stock's traditional brokerage business were to face a declining business growth, it may need to be reclassified as a