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Final Exam — Business Management (True/False)

Total questions: 45

Worksheet time: 23mins

Name
Class
Date
1.

In Business Management, it’s important to know how to delegate work to the right people.

a)

True

b)

False

2.

Legislation does affect the recruitment and selection process.

a)

True

b)

False

3.

Partnership is a business that has 1 or 2 owners.

a)

True

b)

False

4.

Managers have to deal with ethical dilemmas often.

a)

True

b)

False

5.

Ethical behavior involves treating people well, making good decisions, and having good communication skills.

a)

True

b)

False

6.

Middle-Level managers do not have to report to anyone else.

a)

True

b)

False

7.

Managers can expect their employees to have knowledge with technology tools.

a)

True

b)

False

8.

Not all employees are recommended to maintain or improve skills required for their job.

a)

True

b)

False

9.

Stress management is when you can’t control your stress.

a)

True

b)

False

10.

An LLC stands for Limited Liability Company.

a)

True

b)

False

11.

Organizational Structures is a system created, through a chart, to show the primary reporting relationships that exist within a company.

a)

True

b)

False

12.

Proficiency of technology tools is not just needed, but expected, in order to enhance your academic, business, and personal performance.

a)

True

b)

False

13.

When it comes to your personal social media accounts, you should worry about how you present yourself.

a)

True

b)

False

14.

Short-term goals are something businesses want to accomplish within 1-10 years.

a)

True

b)

False

15.

True/False: Networking is the action of connecting with other professionals with related business interests to further your career.

a)

True

b)

False

16.

True/False: When businesses are socially responsible it helps bolster their image and build its brand.

a)

True

b)

False

17.

True/False: Healthy relationships in the workplace are known to create a productive and enjoyable work environment for employees.

a)

True

b)

False

18.

How can you share documents or presentations with other people? Select all that apply.

a)

Flash drive

b)

The Cloud

c)

Email

d)

Telepathy

19.

Human Resource Management does not deal with the following:

a)

Developing Employees

b)

The Vision Statements of the company

c)

Improving Employee Productivity

d)

Handling Termination

20.

Which form of communication is expressing yourself without speaking, by using facial expressions, posture, eye contact, etc?

a)

Written Communication

b)

Verbal Communication

c)

Non-Verbal Communication

d)

Electronic Communication

21.

Examples of outcomes of companies looking over/ignoring HR would be: Select all that apply.

a)

Employees have plenty of opportunities to grow.

b)

Employees will work too many hours.

c)

Employees will feel valued.

d)

Work environment has little motivation.

22.

Our country provides small businesses with resources they can use to help them get started and be successful. What is this government agency called?

a)

America’s Small Businesses

b)

Small Business Association

c)

Small Business Administration

d)

America’s Business Association

23.

Which form of communication is sharing information to someone else or others, through the use of devices?

a)

Verbal Communication

b)

Electronic Communication

c)

Written Communication

d)

Non-Verbal Communication

24.

A Business run and owned by just one person is called what?

a)

LLC

b)

Partnership

c)

Corporation

d)

Sole Proprietorship

25.

Which level of management is responsible for setting goals and planning for the future?

a)

Middle-Level

b)

Employees

c)

Lower-Level

d)

Top-Level

26.

Which level of management is a person in charge of smaller work units composed of hands-on workers.

a)

Lower-Level

b)

Middle-Level

c)

Employees

d)

Top-Level

27.

Which of the following is a way to continue your education.

a)

Take classes or go to a workshop.

b)

Read work related books.

c)

Join professional organizations.

d)

Seek new opportunities.

28.

Which of the following is not a way to build relationships?

a)

Being authentic.

b)

Stick with your normal networks.

c)

Make meaningful connections.

d)

Be upfront with your goals and values.

29.

Match the vocabulary term with the phrase that best describes the meaning: A. A device, machine, tool, or technique that is created by humans, to help enhance our everyday lives. B. projecting a strong sense of motivation and direction for employees, to help encourage high performance. C. a person who is an expert in their field of work and is responsible for administering all or parts of a business. D. a series of steps to help an individual make the best possible choice to meet their needs.

a)

Technology

1.

A

b)

Leading

2.

B

c)

Manager

3.

C

d)

Decision Making Process

4.

D

30.

Match the vocabulary term with the phrase that best describes the meaning: E. the process of managing and developing people within a business. F. A document that outlines the company’s policies on the way you should conduct yourself at work or when representing your business. G. the process of establishing orderly uses of all resources and activities to work toward the set goals. H. The design, study, and development of computer-based information systems.

a)

Human Resource Management

1.

E

b)

Code of Ethics

2.

F

c)

Organizing

3.

G

d)

Information Technology

4.

H

31.

Match the vocabulary term with the phrase that best describes the meaning: I. The programs and operating systems that are installed on devices. J. the problem solving process of using resources to achieve goals through planning, organizing, staffing, directing, and evaluating. K. Someone who is hired to work for someone. L. the process of looking for and attracting qualified applicants to fill a job.

a)

Software

1.

I

b)

Management

2.

J

c)

Employee

3.

K

d)

Recruitment

4.

L

32.

Match the vocabulary term with the phrase that best describes the meaning: M. a process that regulates the business’s activities to ensure the goals that were set, are getting accomplished. N. an evaluation of an employee’s work performance over a certain period of time. O. the ongoing education and training of employees to maintain and extend their capabilities for current and future jobs. P. creating a detailed plan to meet goals by analyzing information, setting timelines, and making decisions.

a)

Controlling

1.

M

b)

Employee Performance Appraisal

2.

N

c)

Employee Development

3.

O

d)

Planning

4.

P

33.

What are ways managers are faced with ethical dilemmas?

a)

Give back to the community

b)

Keep an eye on competitors

34.

How can you use social media to grow a business?

a)

Identify the Problem

b)

Marketing

35.

Mark all the different purposes of social responsibility.

a)

Consider all Options and their Effects

b)

Helping the environment

c)

Attract customers

36.

What are the steps in the Decision-Making Process?

a)

Identify the Problem

b)

Gather Information

37.

What are ways employees can develop their skills and education for their job?

a)

Attend workshops

b)

Take classes

38.

What are the Leadership Strategies?

a)

Strategic

b)

Transformational

39.

What are the different types of Planning?

a)

Tactical

b)

Strategic

40.

What are the different parts of human resources management? Select all that apply from the following set: Human Resource Planning; Organizing; Performance Appraisal/Review; Professional Growth and Development; Planning.

a)

Human Resource Planning

b)

Organizing

c)

Performance Appraisal/Review

d)

Professional Growth and Development

e)

Planning

41.

What are the different parts of human resources management? Select all that apply from the following set: Employee Development; Conflict Management; Time Management; Compensation, Promotion, Benefits, and Incentives; Relationship Building.

a)

Employee Development

b)

Conflict Management

c)

Time Management

d)

Compensation, Promotion, Benefits, and Incentives

e)

Relationship Building

42.

What are the different parts of human resources management? Select all that apply from the following set: Recruitment and Selection; Controlling; Communication Skills; Stress Management; Leading.

a)

Recruitment and Selection

b)

Controlling

c)

Communication Skills

d)

Stress Management

e)

Leading

43.

What are the different personal management skills? Select all that apply from the following set: Compensation, Promotion, Benefits, and Incentives; Professional Growth and Development; Leading; Conflict Management; Employee Development.

a)

Compensation, Promotion, Benefits, and Incentives

b)

Professional Growth and Development

c)

Leading

d)

Conflict Management

e)

Employee Development

44.

What are the different personal management skills? Select all that apply from the following set: Relationship Building; Planning; Controlling; Human Resource Planning; Performance Appraisal/Review.

a)

Relationship Building

b)

Planning

c)

Controlling

d)

Human Resource Planning

e)

Performance Appraisal/Review

45.

What are the different personal management skills? Select all that apply from the following set: Stress Management; Time Management; Organizing; Communication Skills; Recruitment and Selection.

a)

Stress Management

b)

Time Management

c)

Organizing

d)

Communication Skills

e)

Recruitment and Selection