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WorksheetsITIL and Data Center Management Quiz
Total questions: 40
Worksheet time: 20mins
ITIL primarily focuses on:
Software development
IT Service Management
Network security
Hardware maintenance
Which ITIL phase defines market space and service provider types?
Service Design
Service Transition
Service Strategy
Service Operation
Utility and Warranty together define:
Cost
Performance
Value of service
SLA
Which document describes all aspects of a service through its lifecycle?
SLA
SDP
CMDB
SIP
Incident Management mainly aims to:
Eliminate root cause
Restore service quickly
Approve changes
Monitor capacity
Root cause analysis belongs to:
Incident Management
Event Management
Problem Management
Change Management
Which role owns a service end-to-end?
Process Manager
Service Owner
CAB
Technical Manager
Which agreement supports SLA internally?
UC
OLA
RFC
KPI
CSI focuses on:
One-time improvement
Continuous improvement
Cost reduction only
Risk elimination
Event Management is triggered by:
User complaint
Threshold breach
RFC
SLA violation
Raised floors are mainly used for:
Security
Cabling & cooling
Fire safety
Weight support
Which factor is MOST critical in DC location selection?
Population density
Local talent & utilities
Nearby markets
Real estate price
SAN primarily provides:
File storage
Block-level storage
Object storage
Cache storage
FreeNAS uses which file system?
EXT4
NTFS
ZFS
FAT32
Data center consolidation mainly aims to:
Increase hardware
Reduce cost & complexity
Improve cooling only
Increase bandwidth
Disaster Recovery focuses on:
Preventing failures
Data encryption
Restoring services after failure
Monitoring logs
Logical security protects against:
Floods
Fire
Unauthorized access
Power failure
Type-1 hypervisor runs:
On host OS
On hardware directly
Inside VM
As application
Snapshot in virtualization is used to:
Clone VM
Backup state
Increase RAM
Migrate VM
IaaS provides:
Applications
Runtime
Virtual machines
Source code
Which cloud model offers most control?
SaaS
PaaS
IaaS
FaaS
HCI integrates:
Network & storage
Compute, storage, networking
Cloud & DevOps
OS & middleware
SDN separates:
Data & storage
Control & data plane
OS & hardware
App & DB
AWS EC2 is an example of:
SaaS
PaaS
IaaS
FaaS
AWS Lambda is:
VM-based
Container-only
Serverless compute
Storage service
DevOps mainly improves:
Coding speed
Collaboration & automation
Hardware usage
Security only
CAMS stands for:
Code, Automate, Monitor, Secure
Culture, Automation, Measurement, Sharing
Cloud, Agile, Microservices, Security
CI, CD, Monitoring, Scaling
Containers are:
Stateful
Heavyweight
Ephemeral
Hardware-based
Dockerfile instruction to copy files:
ADD
COPY
MOVE
LOAD
Which command runs container in background?
docker start
docker run
docker run -d
docker exec
Docker volume is used to:
Speed containers
Persist data
Increase CPU
Secure image
Jenkins is mainly used for:
Monitoring
CI/CD automation
Container runtime
Version control
Git command to stage files:
git push
git commit
git add
git clone
Terraform is:
Configuration management
Infrastructure as Code tool
Monitoring tool
CI server
Terraform language is:
YAML
JSON
HCL
XML
Kubernetes manages:
VMs
Containers
Networks only
Storage only
Kubernetes smallest deployable unit:
Node
Pod
Service
Cluster
Ansible uses which approach?
Agent-based
Pull-based
Push-based
Event-based
Chef & Puppet are mainly for:
CI/CD
Monitoring
Configuration management
Logging
Docker Swarm is:
Cloud provider
Orchestration tool
CI tool
Monitoring tool
