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Worksheets

Soalan QSC

Total questions: 30

Worksheet time: 38mins

Name
Class
Date
1.

How long should the initiator respond to KVS?

(a)  

2.

How often should the toilet be cleaned during peak/busy times?

4 lines
3.

What is the target time for the assembler to complete the order?

(a)  

4.

What is the maximum number of muffins that can be placed in the UHC tray?

(a)  

5.

Name the standard that must be adhered to ensure high-quality food?

(a)  

6.

In the drive-thru, who is the last person to check the order before handing it to the customer?

(a)  

7.

How often should the oil in the vats be skimmed?

4 lines
8.

State one characteristic of a quality frozen beef patty?

a)

Pink in color

b)

Easy to separate

9.

How long should the basket be hung over the fryer to drain the oil?

(a)  

10.

What is the holding time for a filet patty in the UHC?

(a)  

11.

What is the target time for MDS assembling time?

(a)  

12.

Who should give the HM Toy to the customer at DT?

(a)  

13.

State 2 out of 5 guest expectations?

a)

Quality

b)

Fast

c)

Accurate

d)

Friendly

e)

Cleanliness

14.

When should the initiator press the serve button on KVS?

4 lines
15.

Give two out of four indicators that indicate shortening needs to be changed?

a)

Taste

b)

Smoke

c)

Colour

d)

Cooking characteristic

16.

Who is responsible for 'stocking up' at the preparation table?

(a)  

17.

What is the maximum quantity of 10:1 patties that can be cooked in a clamshell?

(a)  

18.

What is the basic rule or quality regulation that we need to practice at all times?

4 lines
19.

State the maximum number of products that can be prepared by the assembler in Order Prep Time 35-50 seconds?

(a)  

20.

What is the total experience time for Drive Thru?

4 lines
21.

How long is the holding time for cooked fries?

(a)  

22.

List the Guest Recovery Process?

(a)  

23.

What cleaning agent do we use to clean the glass?

(a)  

24.

What is the name of the cleaning agent used for hand washing?

4 lines
25.

What chemical is used to soak cloths in the blue bucket?

(a)  

26.

What is the passing score for the station observation checklist (SOC)?

(a)  

27.

What is the percentage of meat in 10:1 patties?

(a)  

28.

What is the first step in restoring guest satisfaction?

4 lines
29.

How often should the toilet be checked during peak times?

4 lines
30.

What does DPS stand for?

4 lines