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WorksheetsSoalan QSC
Total questions: 29
Worksheet time: 37mins
How long should the initiator respond to KVS?
(a)
How often should the toilet be cleaned during peak/busy times?
What is the target time for the assembler to complete the order?
(a)
What is the maximum number of muffins that can be placed in the UHC tray?
(a)
In the drive-thru, who is the last person to check the order before handing it to the customer?
(a)
How often should the oil in the vats be skimmed?
State one characteristic of a quality frozen beef patty?
Pink in color
Easy to separate
How long should the basket be hung over the fryer to drain the oil?
(a)
What is the holding time for a filet patty in the UHC?
(a)
What is the target time for MDS assembling time?
(a)
Who should give the HM Toy to the customer at DT?
(a)
List 2 of the 5 guest expectations?
Quality
Fast
Accurate
Friendly
Cleanliness
When should the initiator press the serve button on KVS?
Give two of the four indicators that indicate shortening needs to be changed?
Taste
Smoke
Colour
Cooking characteristic
Who is responsible for 'stocking up' at the preparation table?
(a)
What is the maximum quantity of 10:1 patties that can be cooked in a clamshell?
(a)
What is the basic rule or quality standard that we need to practice at all times?
State the maximum number of products that can be prepared by the assembler in Order Prep Time 35-50 seconds?
(a)
What is the total experience time for Drive Thru?
How long is the holding time for cooked fries?
(a)
List the Guest Recovery Process?
(a)
What cleaning agent do we use to clean the glass?
(a)
What is the name of the cleaning agent used for hand washing?
What chemical is used to soak cloths in the blue bucket?
(a)
What is the passing score for the station observation checklist (SOC)?
(a)
What is the percentage of meat in 10:1 patties?
(a)
What is the first step in restoring guest satisfaction?
How often should the toilet be checked during peak times?
What does DPS mean?
