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Worksheets

FO-HMPE

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

It is a group of people working together to achieve a common goal.

a)

Organization

b)

Industry

c)

Organization and Industry

2.

It is a group of organizations working together for a common goal.

a)

Organization

b)

Industry

c)

Organization and Industry

3.

It is the act of being friendly and welcoming to guests and visitors.

4 lines
4.

Communication is also known as.

a)

Process

b)

Skill

c)

Transmission

d)

Ideas

5.

This is the most important quality you need to develop to be a successful professional.

a)

Good Communication Skill

b)

Grooming

c)

Pleasing and Cheerful Personality

d)

Positive Attitude

6.

You can only love your work, if you work from the ___________.

4 lines
7.

This is the reason why there is no word called 'customer in our dictionary. Instead, we always address them __________.

4 lines
8.

It means anticipation of guests' needs and rendering services accordingly before they ask for it.

4 lines
9.

This shift is influenced by both limited time constraints and a desire to maximize experiences within that timeframe.

a)

Social Reason

b)

Technological Reason

10.

A hotel with rooms between 100 to 300 in number.

a)

Small-Sized Hotel

b)

Medium-Sized Hotel

c)

Large-Sized Hotel

11.

This hotel is located at the heart of the city.

a)

Commercial Hotel

b)

Independent Hotel

c)

Residential Hotel

d)

Dependent Hotel

12.

YMCA stands for.

a)

Young Men's Christian Association

b)

Young Men Christian Assessment

c)

Young Men's Christian Assessment

d)

Youth Men's Christian Association

13.

They are also known as “floating hotels”.

4 lines
14.

These are the accommodation at very reasonable price and have very basic facilities like room and normal food.

a)

Guest House

b)

Rest House

c)

Supplementary Accommodation

d)

Boarding Houses

15.

It is a small but very expensive hotel.

(a)