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WorksheetsAssertive Communication Skills
Total questions: 10
Worksheet time: 8mins
Your teammate submits work late for the third time. How do you respond?
“It’s fine, I’ll adjust like always.”
“You’re clearly irresponsible with timelines.”
“The delay affects final delivery. I need the report by EOD a day earlier going forward.”
A colleague repeatedly interrupts you while you are speaking. What do you say?
Stop speaking and let them continue.
“Can you stop interrupting me?”
“I’d like to complete my point first, then I’m happy to hear your view.”
Your manager assigns urgent work late in the evening. How do you respond?
“Sure, I’ll somehow finish it tonight.”
“This is unfair. You always do this.”
“I can take this up tomorrow morning. For urgent tasks, advance notice would help.”
You receive vague instructions and are later blamed for rework. What is the best response?
“This keeps happening because communication is poor.”
“I followed what was shared. To avoid rework, I need clearer scope and timelines.”
“Next time, send proper instructions.”
You are consistently assigned more work than others. How do you address this?
Continue working silently.
“My workload is currently higher. Can we review task distribution?”
“Everyone else is lazy except me.”
A colleague reacts defensively when you give feedback. What do you say?
Avoid giving feedback next time.
“The intent is improvement. Let’s focus on the specific issue and next steps.”
“You never take feedback well.”
Critical emails required for your task go unanswered. How do you respond?
Keep waiting.
“You don’t bother replying on time.”
“When responses are delayed, timelines slip. I need updates within one working day.”
Participants check their phones during your presentation. What is the best response?
Ignore it.
“This is very disrespectful.”
“To make this discussion effective, I’d appreciate full attention for the next 10 minutes.”
You are asked to deliver work beyond the agreed scope. How do you respond?
“I’ll try, but no promises.”
“This goes beyond the agreed scope. Let’s align on priorities or timelines.”
“This isn’t my job.”
The same mistake keeps recurring in a shared task. What do you say?
“I’m tired of correcting this.”
Fix it yourself again.
“This error is repeating and affecting output. Let’s agree on a preventive step.”
