NEW
Font size
WorksheetsChapter 4 Test
Total questions: 20
Worksheet time: 10mins
Who is the person that transmits a message in the communication process?
Sender
Channel
Message
Receiver
A leader reflects on feedback to improve performance. Which leadership quality is shown?
Understands own strengths and weaknesses
Overconfidence
Self-confidence
Indecisiveness
A leader avoids decisions and allows the group to work with little direction. Which leadership style is this?
Transactional leadership
Laissez-faire leadership
Democratic leadership
Autocratic leadership
Which leadership style maintains total control and expects others to follow directions at all times?
Democratic leadership
Autocratic leadership
Laissez-faire leadership
Transformational leadership
Which type of leader encourages participation and bases decisions on what is best for the group?
Transactional leader
Democratic leader
Autocratic leader
Laissez-faire leader
Which is a desirable quality of a leader?
Avoiding responsibility
Ignoring others’ opinions
Have a willingness to lead and understands democracy
Poor communication skills
Which leadership behavior focuses on getting the group started and initiating discussion or action?
Encourager
Initiator
Interpreter
Harmonizer
A nurse who restates a doctor’s orders so the entire team understands is demonstrating which leadership behavior?
Analyzer
Interpreter
Initiator
Assertive
Which leadership behavior involves giving critical analysis and questioning whether ideas or treatments are appropriate?
Harmonizer
Encourager
Clown
Analyzer
A team leader who keeps the group on task, manages time, and ensures duties are completed shows which behavior?
Interpreter
Analyzer
Initiator
Assertive
A nurse starts the team discussion and assigns tasks when no one else speaks up. What leadership behavior is shown?
Harmonizer
Initiator
Interpreter
Encourager
Two staff members disagree, & a nurse calmly helps them resolve the conflict. Which leadership behavior is demonstrated?
Harmonizer
Assertive
Encourager
Analyzer
A team member interrupts, criticizes others, and creates tension during meetings. Which harmful behavior is this?
Interpreter
Clown
Assertive
Aggressive
Which behavior is considered harmful because it slows decision-making and creates frustration within the team?
Harmonizer
Blocker
Clown
Domineering
What is known as the process of transmitting a verbal or written message; exchanging thoughts or information:
Communication
Tact
Stress
Expression
What is the primary purpose of leadership in health care?
To avoid making decisions
To enforce rules and discipline
To encourage people to work together to achieve common goals
To control others’ behavior
Being qualified and capable of performing a task is known as:
listening
patience
competence
capability
Communication is a ______-way process. (You must have at least this amount of people to communicate)
one
three
two
four
Nonverbal communication is also known as:
effective listening
body language
passive listening
facial expressions
A team member who helps calm disagreements and reduce tension among staff is acting as a(n):
Interpreter
Assertive leader
Encourager
Harmonizer
