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Conflict Resolution in Teams Quiz

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

During a crisis in the emergency room, a doctor insists on their treatment plan without consulting the team, causing some frustration. Which conflict style is this?

a)

Collaborative

b)

Competitive

c)

Compromising

d)

Accommodating

2.

A project team disagrees on a deadline but works together to create a schedule that incorporates everyone’s priorities. This is an example of which conflict style?

a)

Avoiding

b)

Collaborative

c)

Competitive

d)

Compromising

3.

Two coworkers disagree on how to allocate budget funds. They agree to split the funds evenly, though neither gets their ideal outcome. This is an example of:

a)

Compromising

b)

Avoiding

c)

Competitive

d)

Accommodating

4.

A team member agrees to follow a colleague’s plan for a presentation, even though they believe it’s flawed, to avoid an argument. This is an example of:

a)

Collaborative

b)

Competitive

c)

Accommodating

d)

Avoiding

5.

A manager ignores a minor disagreement about office decor to focus on a critical project deadline. This reflects which conflict style?

a)

Compromising

b)

Avoiding

c)

Competitive

d)

Collaborative

6.

A supervisor addresses a conflict between two employees by openly discussing their concerns and proposing a solution. This is an example of which conflict resolution approach?

a)

Retreat

b)

Direct Approach

c)

Enforcement of Team Rules

d)

De-emphasis

7.

A team leader enforces a policy on meeting attendance after repeated absences cause tension. This is an example of:

a)

Bargaining

b)

Enforcement of Team Rules

c)

De-emphasis

d)

Retreat

8.

Two team members disagree on a marketing strategy but negotiate to include elements of both ideas. This is an example of:

a)

Direct Approach

b)

Bargaining

c)

Retreat

d)

De-emphasis

9.

A team facing conflict over a new process focuses on their shared goal of improving efficiency to ease tensions. This is an example of:

a)

De-emphasis

b)

Enforcement of Team Rules

c)

Retreat

d)

Direct Approach

10.

A manager chooses not to address a small disagreement about break schedules, hoping it will resolve itself. This is an example of:

a)

Bargaining

b)

Direct Approach

c)

Retreat

d)

De-emphasis

11.

In a team meeting, a member pushes for their idea to be implemented, dismissing others’ suggestions, which creates tension. This is an example of:

a)

Collaborative

b)

Competitive

c)

Compromising

d)

Accommodating

12.

A team resolves a conflict over resource allocation by working together to ensure everyone’s needs are met. This reflects which conflict style?

a)

Avoiding

b)

Competitive

c)

Collaborative

d)

Compromising

13.

Two employees disagree on a shift schedule but agree to alternate shifts, even though both prefer the same time slot. This is an example of:

a)

Competitive

b)

Compromising

c)

Accommodating

d)

Avoiding

14.

A team member agrees to a colleague’s plan for a client meeting to keep the peace, despite concerns about its effectiveness. This is an example of:

a)

Competitive

b)

Accommodating

c)

Collaborative

d)

Avoiding

15.

A team avoids discussing a controversial policy change, which later causes major disruptions. This is a risk associated with which conflict style?

a)

Collaborative

b)

Compromising

c)

Avoiding

d)

Competitive

16.

A manager addresses a conflict about missed deadlines by giving constructive feedback to improve performance. This is an example of:

a)

Bargaining

b)

Direct Approach

c)

De-emphasis

d)

Retreat

17.

A team leader enforces a new rule on documentation after conflicts arise from inconsistent records. This is an example of:

a)

De-emphasis

b)

Enforcement of Team Rules

c)

Retreat

d)

Direct Approach

18.

During a disagreement about project priorities, a team focuses on their shared goal of customer satisfaction to reduce conflict. This is an example of:

a)

Bargaining

b)

De-emphasis

c)

Direct Approach

d)

Retreat

19.

Two team members negotiate to share responsibilities after a conflict over workload distribution. This is an example of:

a)

Bargaining

b)

Enforcement of Team Rules

c)

Retreat

d)

Direct Approach

20.

A supervisor ignores a minor disagreement about office supplies, but it later affects team morale. This is a risk of which conflict resolution approach?

a)

De-emphasis

b)

Direct Approach

c)

Retreat

d)

Bargaining