________ represent(s) the application of information concepts and technology to routine, repetitive, and usually ordinary business transactions.

An SCM system coordinates all of the following functions except:

The system helps businesses handle transactions related to customer transactions, automating the transaction process:

The ______ can help you choose a product, a solution.

How can Information Systems (IS) support management roles?

The main objective of supply chain management systems is:

This framework is called the ________ because it relates business strategy with IS strategy and organizational strategy.

Information systems that monitor the elementary activities and transactions of the organizations are:

What do predictive analytics use to predict future trends and behavior patterns?

Business Intelligence and data warehousing are used for which of the following?

What is an Enterprise Resource Planning (ERP) system?

Which of the following is NOT a common application area for predictive analytics?

What is Business Intelligence (BI)?

Data is:

Which of the following is NOT an advantage of formal communication?

________ is a term that encompasses all forms of technology used to create, store, exchange, and use information in its various forms.

Which of the following is an example of a tangible benefit from information?

What requires a unit of analysis, has been processed, and requires human mediation?

Which type of knowledge is easily captured and stored within documents?

What is the main objective of producing information?

Which of the following is an example of hardware?

Which of the following business processes are typically supported by ERP software?

All of the following are robust platforms EXCEPT for ________.

This approach links a company with suppliers, manufacturing, and delivery to customers.

What is a challenge associated with implementing enterprise systems?

Traditional organizations have one of four types of organizational design. What are these?

Which of the following is false concerning ERP?

What are the three key elements that MIS aim to transform?

Information systems can facilitate supply chain management by:

What is the primary objective of a Supply Chain Management (SCM) system?

Which dimension of information quality includes attributes such as clarity, detail, and presentation?

The current major stage in the business use of information systems (IS) is oriented towards ________.

In the early days of IT, the CIO would report to the ____ as IT was seen as a way to control costs. As technology has become more strategic and able to deliver a competitive advantage, CIOs now report directly to the _____.

The Nike + iPod Sports Kit creates an inter-organizational relationship that affords both Nike and Apple a business advantage. This relationship between Nike and Apple is best described as:

__________ is an awareness and understanding of a set of information and ways that information can be made useful to support a specific task or reach a decision.

Which of the following is a key function of a Customer Relationship Management (CRM) system?

A travel agent booking travel for a university is an example of which form of e-commerce?

Which of the following statements best defines data?

Risks associated with cloud computing include all of the following EXCEPT:

A marketing request to align a new web site with a marketing plan so the site can support active content and permit customers to query an online catalog is being considered to translate strategy into a viable plan of action. This would be part of which of the following?

This provides a blueprint for translating a business strategy into a plan for information systems (IS).

All statements below are true about a matrix organization structure EXCEPT:

The risks of using information resources include all of the following EXCEPT:

Porter’s value chain framework suggests that a competitive advantage can stem from:

Which organization structure typically assigns workers two or more supervisors in an effort to make sure multiple dimensions of the business are integrated?

Two automobile manufacturers working together to develop hybrid technology. This type of relationship between the two automobile manufacturers is best described as:

Business strategies based on hypercompetition focus on customer satisfaction and profit maximization but also build in a component of business intelligence. Business intelligence helps an agile organization to:

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

To remain competitive, an organization’s business strategy must adapt and respond to variables. Which variable in particular does IS help to determine?

Organizational, cultural, and control variables are considered the ______ used by decision makers to effect change in their organization.

What skills would be required to be a visionary manager?

Roles that managers fill, according to Mintzberg, include all of the following EXCEPT:

Social business strategy is designed to use social IT tools for all of the following EXCEPT:

Which one of the following is NOT part of the information systems strategy matrix?

All of the following are robust platforms EXCEPT:

Understanding the life span of the IT infrastructure and architecture is called:

Organizations seek to gain a competitive advantage by differentiation, cost, or _______.

By using IS to achieve economies of scale and generate operating efficiencies, Walmart epitomizes which one of Porter’s generic strategies?

While there are many advantages to working remotely, there are potential problems. For example, once work has been successfully performed remotely, a company may find economic reasons to let go of workers and choose to ______ the work abroad.

The main benefit of ________ is that users can work collaboratively to easily create and edit Web pages, and link them to useful resources.

Which virtual team challenge is more difficult for managers to manage/manipulate since there may be a great deal of difference between groups and individuals?

An enterprise architecture is a complex framework for establishing an IT architecture and infrastructure by defining how IT supports the business processes of the firm.

There are very few mainframe computers still in operation today.

Which of the following best describes cloud computing?

Google Maps is a web mapping service that provides street maps and directions. A Google Maps component can be added to a business's web site to provide customers directions to the business location. This use of Google's service by a business is an example of _________.

Valero's growth required a change to its IT architecture. SOA was chosen by Valero because Valero:

The architecture that the large oil company Valero adopted enables the company to build applications from components and realize gains as a result of this flexibility. The architecture is called:

A manager must know enough about the IT architecture and IT infrastructure so that he or she can:

The components of enterprise architecture are: shared data, the linking and automation technology used to share the data, the people who are served by the system and: _____________.

This architecture is a complex framework whose main objective is to map how the organization's IT supports the business processes.

The IT infrastructure components should be evaluated based on their expected financial value. All of the following are used to evaluate the financial value of IT components EXCEPT for the:

Before Kaiser Permanente adopted its new business strategy, its IS Strategy Triangle was out of _________.

The managerial levers identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:

A bank provides its customers mobile applications that significantly simplify traditional banking activities. For example, a customer can use a smartphone to take a picture of a check and electronically deposit into an account. This unique service demonstrates the bank’s desire to practice which one of Porter’s strategies?

When a company’s business strategy and technology strategy are intertwined, this situation is known as _______.

The plan an organization uses to provide information systems and services:

The concept of "jobs" is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:

This model suggests that employee attitudes may change if they think the new system will help them to do more or better work for the same effort, and that it’s easy to use. Employee participation in the system’s design and implementation also helps.

Diversity in virtual teams increases the communication challenges. However, virtual teams with diversity have demonstrated which of the following?

Which collaboration technology is becoming more and more popular both inside and outside organizations, consuming much of our attention on a day-to-day basis?

Which one of the following is NOT a factor driving the use of telecommuting?

Which type of computer/ IT architecture is limited to a central computer system?

"Reuse" is a benefit of service-oriented architecture because it supports

An example of when a software-defined architecture is most appropriate:

Hypercompetition implies that any architecture must be designed with maximum scalability and ________ to ensure it can handle the imminent business changes.

The architecture that the larger paper company Mohawk adopted enables the company to scale technology services up and down instantaneously according to its needs. The architecture is called:

Which one of the following is a valid statement?

To help employees accept new technologies like an information system, a manager will do all of the following EXCEPT:

The components of enterprise architecture are: core business processes, linking and automation technology, the people who are served by the system and: ____________.

__________ is the architecture where significant hardware, software and possibly even data elements reside on the Internet.

Using a cloud service from Viettel, the thanhnien.com was able to

The type of software used in SOA architecture is often referred to as what?

During an ice storm, Vietnam Airlines had an IT infrastructure that demonstrated which one of the following technical issues?

All of the following are reasons why a company may choose to use cloud computing for its IT infrastructure EXCEPT:

A small company in Hồ Chí Minh City wants to set up an IT infrastructure for its workforce. The company recently moved to an older building that has solid walls and ceilings. Furthermore, most of the staff like the flexibility of moving around the open office space to perform work on their laptops. Which communication infrastructure makes the most sense for this company?

Which is not a question that can be used to understand organizational design?

Significant changes in IS should trigger a reassessment of the ______.

The organizational strategy should ideally _____ the IS strategy.

A company that is in a market with few buying options for the consumer is enjoying a high amount of which one of Porter's Five Competitive Forces?

Zuboff studied how papermakers’ jobs were changed by the introduction of computers. What was one of her findings?

The type of controls that will be most likely be used for remote workers is

The qualities found in a successful remote worker include all of the following EXCEPT:

Tuấn works for a pharmaceutical company and he specializes in marketing and sales. He generally works from home. According to the text, what type of worker is Tuấn?

All of the following are new types of jobs created by the growing reliance on technology EXCEPT:

IT has altered employees and the way they work by doing all of the following EXCEPT:

A general manager should:

GE recognized that it could only sustain its competitive advantage for a limited time as competitors attempted to outmaneuver them. What was the model that Welch applied to help solve this problem?

Through the use of various technologies, a ski resort tracks the slopes each customer skis and the times he or she skis them. Skiers then have the ability to view this information online, and can choose to seamlessly share their accomplishments on Facebook. In addition, photographers positioned at the resort post pictures on Facebook for the skier. This ski resort has worked hard to develop a strong:

Technology guru Tim O'Reilly said this about the publishing industry: "To adapt, publishers need to cannibalize their own business, experimenting with new forms, new formats, and new business models." This statement is consistent with:

The physical means by which information is exchanged among hardware components is called ______.

Which of the following is not a Decisional Role?