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Global

Total questions: 190

Worksheet time: 2hrs 3mins

Name
Class
Date
1.

Managing key relationships is fundamental to an organization as:

a)

Retaining existing customers is more costly than acquiring new customers.

b)

Many organizations no longer have sufficient skills, resources and time to operate on their own and pursue global market dominance.

c)

80% of customers generate 20% of revenue according to the famous Pareto 80/20 rule.

d)

Suppliers and retailers are normally slow to react to the changing global business environment.

2.

The changing demographics of consumers globally present tremendous implications on the nature of opportunities for organizations. Which of the following is not true?

a)

The need to develop and market products and services that cater to the changing needs of the ageing consumers.

b)

Reduction in birth rates in many developed economies.

c)

This can only be regarded as a major threat to the survival of today's organizations as it will bring significant costs to them.

d)

Global marketers need to face up to the challenges of marketing to the growing markets in the developing nations.

3.

For any organizations, operating in the global market environment in the 21st century requires types of management competences. Which of the following is not one of the competences required?

a)

Analytic competence in assessing opportunities and selecting markets for entry.

b)

Leadership competence to enforce regular downsizing and de-layering to maintain a high level of efficiency.

c)

Strategic competence to ensure successful market entry and ongoing marketing management.

d)

Operational competence to manage and coordinate the global marketing effort.

4.

Which of the following is not a benefit for conducting environmental analysis?

a)

An increase in an organization's exposure to politically unstable markets

b)

Aid to decision making

c)

Choice of market and marketing mix

d)

Prioritize and manage risk factors

5.

Within the micro-environment, a channel of distribution can BEST be described as:

a)

All of the retailers in a country who stock a particular type of product.

b)

All of those people and organizations involved in the process of transferring a product from the producer to the consumer.

c)

A route plan for a company's fleet of delivery trucks, designed to minimize the cost per delivery.

d)

A route plan for a company's fleet of delivery trucks, designed to maximize the speed of delivery.

6.

Key controllable factors in global marketing are:

(a)  

7.

The work of an international marketer is mainly concerned with:

a)

Adapting a marketing mix to enter a market in another country.

b)

Establishing global brands.

c)

Translating product instructions and advertising messages.

d)

Transferring a marketing mix to enter a market in another country.

8.

From the point of view of marketing, an organization that enjoys competitive advantage in an industry has done so by:

a)

Focusing on long-term profit.

b)

Creating superior value for customers.

c)

Constantly enlarging its marketing activities.

d)

Charging lower prices than the competition.

9.

Born global shares the following similarities

a)

They have a strong customer orientation.

b)

They focus on a narrow global market segment.

c)

They possess unique assets.

d)

All of the above.

10.

Arrange 5 five-stage decision model in global marketing:
The decision whether to internationalize
Designing the global marketing programme
Deciding which markets to enter
Marketing Entry Strategies
Implementing and Coordinating the Global Marketing Programme

(a)  

11.

Strong exchange rates can

a)

drive imports to become cheaper.

b)

help predict change in lifestyle across Europe.

c)

predict the evolution of sales for particular brands.

d)

help estimate consumer purchasing power.

12.

Consumer product channels tend to be ___ industrial product channels.

a)

the same length as

b)

shorter than

c)

identical to

d)

longer than

13.

When an organization's intermediary is located in the target foreign market, the international entry model is known as:

a)

direct exporting

b)

indirect exporting

c)

franchising

d)

joint-venture

14.

Global branding is a branding alternative that bears great advantages such as:

a)

reduction of advertising costs

b)

elimination of brand confusion, easy identification and recognition

c)

uniform world-wide image

d)

all of the above

15.

Countries in which the retail systems are fragmented tend to have:

a)

longer distribution channels

b)

no cartels

c)

fewer customers

d)

few suppliers

16.

The strategy consisting of adapting both product and promotion for each market is known as:

a)

product adaptation

b)

promotion extension

c)

straight adaptation

d)

dual adaptation

17.

Which of the following is true in terms of SMEs' marketing expertise?

a)

Specialist expertise is often a constraint

b)

Specialist expertise is never a constraint

c)

Specialist expertise is always available

d)

Specialist expertise is not needed

18.

What does globalization reflect?

a)

The trend of firms buying, developing, producing and selling products and services in most countries and regions of the world

b)

The restriction of trade between countries to protect local industries

c)

The focus on domestic markets and avoidance of international expansion

d)

The elimination of technology in business operations

19.

Within the value chain, what is considered as a support activity?

a)

Procurement

b)

Inbound Logistics

c)

Operations

d)

Marketing & Sales

20.

Which of the following is true about value shops?

a)

It's a model for solving problems in a service environment

b)

It's a model for selling products

c)

It's a model for manufacturing

d)

It's a model for retailing

21.

Which of the options is correct in terms of customer experience?

a)

It provides customer value

b)

It increases costs

c)

It reduces customer satisfaction

d)

It is irrelevant

22.

Having equipment in some McDonald's stores to gather operational data that tracks customer interactions, traffic in stores and ordering patterns is an example of using what?

a)

Big data

b)

Cloud computing

c)

Artificial intelligence

d)

Internet of Things

23.

A marketing director for a car manufacturer is given particular responsibility for the Far East markets. Which information will the marketing director require as a priority in order to analyze and screen these markets?

a)

Price levels in each country

b)

Competition levels in each country

c)

The number of cars sold and income distribution per country

d)

All of the above

24.

Which of the following is not correct in terms of SMEs' global marketing expertise?

a)

SME entrepreneurs have a formal business education

b)

SME entrepreneurs lack formal business education

c)

SME entrepreneurs have informal business education

d)

SME entrepreneurs have global experience

25.

Solberg’s framework (1997) is based on the following two dimensions:

a)

Industry globalism

b)

Preparedness for Internalization

c)

Economies of Scale

26.

Being a global organization means: creating both ___________ and __________products.

(a)  

27.

The goals of international marketing are to: ______ and ______ customers in global markets.

(a)  

28.

Which of the following represents a company's effort to identify and categorize groups of customers and countries according to common characteristics?

a)

Global market segmentation

b)

Customer segmentation

29.

When management believes or assumes that the home country is superior and the needs of the home country are most relevant in terms of doing business internationally, then management is thought to have a (n) ______ business orientation.

a)

Ethnocentric

b)

Polycentric

c)

Geocentric

d)

Regiocentric

30.

Which term refers to the phenomenon in which the world's population shares commonly recognized cultural symbols?

(a)  

31.

Which of the following industries are known for their high degree of globalism?

a)

PCs, IT (software), records (CDs)

b)

Movies and aircraft

c)

Food and diaries

32.

Regionalism is:

a)

The grouping of countries into regional clusters based on geographic proximity

b)

The process of global integration of economies

c)

The establishment of international organizations

d)

The promotion of individualism among nations

33.

In the EU, SMEs constitute approximately (a)   per cent of all firms.

34.

Within an international context, what are economies of scope synonymous with?

a)

Reusing a resource from one business/country in additional businesses/countries

b)

Increasing production of a single product in one country

c)

Focusing on a single market segment globally

d)

Reducing costs by limiting operations to one country

35.

According to the concept of the value chain, a firm is profitable if: The ____ it commands _____ the _____ involved in creating the product.

(a)  

36.

In which industries is global competition more common?

a)

Where upstream and support activities are crucial to competitive advantage

b)

Where local consumer preferences dominate

c)

Where government regulation restricts foreign entry

d)

Where products are highly customized for local markets

37.

Internationalization is a key factor to success in the long-term survival of SMEs.

a)

True

b)

False

38.

Contrary to LSEs, a characteristic of SME managers is: their limited (a)   business education

39.

The notion that a company can be both global and local represents: Local (a)   (Transnational Strategy)

40.

Research has shown that the (a)   of the organization typically makes the first decision to internationalize in SMEs.

41.

Global car manufacturers such as Ford and Volkswagen achieve great economies of (a)   by: using similar engines and gear boxes across their entire product range.

42.

Global car manufacturers such as Ford and Volkswagen achieve great economies of (a)   by: using similar engines and gear boxesin different models of cars

43.

Estimation of total market is calculated as: number of ______ × average _______ per year

(a)  

44.

An international organization may design a product in country A, produce parts for it in countries B, C, D and E, assemble the product in country F, and then export it worldwide. This is an example of: the globalization of (a)  

45.

Based upon the flowchart in Figure 2.1 showing the pre-internationalization process, which of the following sentences is correct?

a)

Proactive motives act as the input for SMEs’ pre-internationalization process

b)

Reactive motives are the only factor in SMEs’ pre-internationalization process

c)

SMEs’ pre-internationalization process begins with market entry strategies

d)

The flowchart in Figure 2.1 does not include motives for internationalization

46.

What refers to internal or external events taking place to initiate internationalization?

a)

Internationalization trigger

b)

Globalization factor

c)

Market expansion event

d)

Cross-border catalyst

47.

What acts as a barrier for internationalization initiation?

a)

Insufficient market knowledge

b)

High domestic demand

c)

Advanced technological infrastructure

d)

Strong government support

48.

Proactive motives for internationalization steam mainly from:

a)

Internal pull for the company to internationalize

b)

External pressure from competitors

c)

Government regulations and restrictions

d)

Random market fluctuations

49.

Which of the following are positive reasons for internationalization?

a)

Market Diversification

b)

International Competitiveness

c)

Economies of Scale

d)

All of the above

50.

It is generally believed that SMEs and firm that are in their early stages of internationalization are more likely to use ______ procedures:

a)

Rules of the thumbs

b)

Psychic distance

c)

Cultural distance

d)

The first of second answer above

51.

In the case of SMEs, increasing internationalization often results in:

a)

Global strategies

b)

Individual withdrawals

c)

Multiple withdrawals

d)

Multi-domestic strategies

52.

In Sven Hollensen's view, ______ are perhaps the most critical factor in the initiation of the internationalization process in the SME:

a)

Information and knowledge

b)

Financial resources

c)

Government policies

d)

Market competition

53.

Which of the following does not represent a political risk in the internationalization process?

a)

Difficulties in obtaining export financing

b)

Expropriation of assets by foreign governments

c)

Changes in foreign government policies

d)

Political instability in the target market

54.

The following represent major reactive motives for initiating export:

a)

Overproduction/excess capacity and unsolicited foreign order

b)

Competitive pressures

c)

Extended sales of seasonal products

d)

Strong domestic market growth

55.

According to Svend Hollensen, the main internal triggers of export initiation are:

a)

Perceptive management.

b)

Specific internal event

c)

Importing as inward internationalization

56.

What reflects the traditional marketing focus on the firm’s core competences combined with opportunities in the foreign environment?

a)

The Penrosian tradition

b)

The Uppsala model

c)

The Eclectic paradigm

d)

The Born Global approach

57.

With reference to the four different modes of entering an international market (Johanson and Wiedersheim-Paul, 1975), which of the following statements is correct?

a)

The first stage of entering an international market is characterized by no regular export activities (sporadic export).

b)

The first stage of entering an international market is characterized by establishing a wholly owned subsidiary.

c)

The first stage of entering an international market is characterized by forming a joint venture with a local partner.

d)

The first stage of entering an international market is characterized by direct investment in production facilities.

58.

Four Different modes of Operation: No regular export (______ Export) -> Independent _____ -> Foreign sales subsidiary -> Foreign production & sales subsidiary

(a)  

59.

When do transaction costs emerge?

a)

When market fails to operate under the requirements of perfect competition.

b)

When all firms have equal market power.

c)

When there are no barriers to entry in the market.

d)

When resources are perfectly allocated.

60.

Which of the following is a basic assumption of the network model?

a)

Companies usually depend on other companies

b)

Companies always operate independently

c)

Companies never interact with each other

d)

Companies do not require any external resources

61.

Why would K-pop be considered 'born-global'?

a)

They operate in international markets from the earliest days of their establishment

b)

They only perform in their home country

c)

They focus solely on traditional music styles

d)

They avoid collaborations with foreign artists

62.

According to the original Uppsala Internationalization Model:

a)

Lack of knowledge of foreign markets is a barrier to internationalization

b)

Internationalization always starts with joint ventures

c)

Firms prefer to enter distant markets first

d)

Companies have complete information before internationalizing

63.

An international online firm is most likely:

a)

A born global firm

b)

A local retailer

c)

A domestic manufacturer

d)

A regional distributor

64.

The main consequence according to the Uppsala model is that organizations tend to:

a)

Intensify their commitment towards foreign markets as their experience grows

b)

Reduce their involvement in international markets over time

c)

Avoid entering foreign markets regardless of experience

d)

Focus exclusively on domestic markets as their experience grows

65.

According to the TCA model, firms integrate _____ in order to reduce transaction costs:

a)

Vertically

b)

Horizontally

c)

Regionally

d)

Functionally

66.

Psychic distance refers to factors such as:

a)

Differences in language, culture and political systems

b)

Geographical proximity between countries

c)

Economic similarities between nations

d)

Shared technological advancements

67.

According to the incremental approach, firms typically begin their internationalization by going to those markets that they can:

a)

Dominate.

b)

Easily access geographically.

c)

Easily influence.

d)

Most easily understand

68.

Uppsala is a city in (a)  

69.

A defining characteristic of born globals is:relatively unique products or process (a)   .

70.

The network model of internationalization argues that internationalizing firms typically engage in networks which are primarily: (a)  

71.

One of the main criticisms of the Uppsala model is that the internationalization model is not valid for: (a)   organization

72.

The global financial market is an example of the phenomenon of " (a)   globals"

73.

A very important trend in favour of born globals is the recent advance in: (a)  

74.

According to the case study, LG applied (a)   in order to support their product launch of the new L series of smart phones.

75.

There are 11 official languages in ______ and these tend to be vernacular/dialects. In consequence, researchers must fix the conceptual aspect and then adjust it in order to be able to convey the same idea and try to eliminate bias introduced in translation.

a)

South Africa

b)

Australia

c)

Asian

76.

Which country has the largest economy (as measured by GNP) of the nations in ASEAN?

a)

Indonesia

b)

Saudi Arabia

c)

Brazil

77.

Which member of the Gulf Cooperation Council (GCC) has both the largest economy and population?

a)

Indonesia

b)

Saudi Arabia

c)

Brazil

78.

The country with the largest telecommunication sector in all of Latin America is:

a)

Indonesia

b)

Saudi Arabia

c)

Brazil

79.

Which member of the Gulf Cooperation Council (GCC) has both the largest economy and population?

a)

Indonesia

b)

Saudi Arabia

c)

Brazil

80.

During the past 10–15 years there has been much focus on internationalization in (a)   , where a firm has different relationships not only with customers but also with other actors in the environment.

81.

Which of the following is NOT a stage in the Uppsala internationalization model?

a)

No regular Export (Sporadic Export)

b)

Independent Intermediary

c)

Joint Venture

d)

Foreign Sales Subsidiary

e)

Foreign Production and Sales Subsidiary

82.

The original stage model has been extended by Welch and Loustarinen (1988), who operate with six dimensions of internationalization including:

a)

Foreign Operation Methods

b)

Sales Object + Markets + Finance + Personnel

c)

Transportation Costs

d)

Organizational Structure

e)

Domestic Competition

83.

A true multinational organization will often adopt a (a)   strategy.

84.

- Porter's diamond represent the (a)   stage in the model

85.

Porter's five-forces model is defined as: The state of competition and profit potential in an industry dependent on five basic competitive forces: new entrants, suppliers, buyers, (a)   and market competitors.

86.

Which of the following is correct in terms of perceived value? It might lead to brand (a)  

87.

Which of these are considered an example of company resources?

a)

Human and organization resources

b)

Core Competences

c)

Decreased Value

d)

Market Shares

88.

Which of the following is not a determinant of the threat of new entrants in Porter's Five Forces Model?

a)

Brand equity

b)

Perceived level of product differentiation

c)

Access to distribution

d)

Government policies

89.

Which of the following statements is true? Competitive benchmarking _____

a)

Assesses relative market performance compared which main competitors

b)

Focuses only on internal process improvements without external comparison

c)

Ignores industry standards and best practices

d)

Is unrelated to analyzing competitors' strengths and weaknesses

90.

Why is Airbnb an example of shared economy?

a)

Airbnb customers are able to make short-term rentals of assets (e.g., holiday homes) owned by service providers, typically through an online marketplace.

b)

Airbnb only allows long-term property investments for large corporations.

c)

Airbnb operates exclusively as a traditional hotel chain with no peer-to-peer transactions.

d)

Airbnb provides free accommodation to travelers without any payment or rental agreements.

91.

Which of the following is one of the downsteam value chain activities?

a)

Inbound logistics

b)

Operations

c)

Outbound logistics

d)

Marketing & Sales

e)

Services

92.

Which of the following statements about blue oceans is true?

a)

They denote an environment where companies beat the competition by focusing on developing compelling value innovations that create an uncontested marketplace.

b)

They involve an environment where companies beat the competition by tough head-to-head competition in mature industries, fighting over a shrinking profit pool.

93.

Which of the following statements about red oceans is true?

a)

They denote an environment where companies beat the competition by focusing on developing compelling value innovations that create an uncontested marketplace.

b)

They involve an environment where companies beat the competition by tough head-to-head competition in mature industries, fighting over a shrinking profit pool.

94.

Internationalizing the downstream value chain means that: ________

a)

Marketing is moved to a foreign country

b)

Production is shifted to a domestic location

c)

Research and development is outsourced locally

d)

Human resources are centralized in the home country

95.

Imperfect competition in international markets occurs in: ________

a)

oligopsony (độc quyền nhóm mua, ex: Nestle, Cargill, Mars kiểm soát thị trường Cacao)

b)

monopoly (độc quyền bán, ex: ngành điện VN)

c)

monopsony (độc quyền mua, ex: 1 nhà máy đường, nhiều gia đình trồng mía)

96.

Price-fixing is a form of collusion which typically occurs in a situation of:

a)

oligopsony (độc quyền nhóm mua, ex: Nestle, Cargill, Mars kiểm soát thị trường Cacao)

b)

monopoly (độc quyền bán, ex: ngành điện VN)

c)

monopsony (độc quyền mua, ex: 1 nhà máy đường, nhiều gia đình trồng mía)

97.

According to Porter's diamond, the characteristics of the ________ play a central role in explaining the international competitiveness of the firm:

a)

Home base

b)

Foreign market

c)

Global supply chain

d)

International subsidiaries

98.

The value chain activities by which the firm is regarded as a better performer than any of its competitors are known as: ________

a)

Core resources

b)

Corporate competences

c)

Core competences

d)

Personal competences

99.

What metaphor is used to describe the competitive space where products are not yet well defined, competitors are not structured, and the market is relatively unknown?

a)

Blue ocean

b)

Red ocean

c)

Green field

d)

Black swan

100.

Portugal is relatively better at producing wine than wheat, so Portugal is said to have a (n) (a)   advantage in the production of wine.

101.

If Portugal can produce wheat and wine much cheaper than England can, then it can be concluded that Portugal has a(n) (a)   advantage in both commodities.

102.

When an organization is more successful at creating value for customers than its competitors, it can be said that the organization has a(n) (a)   advantage in the industry.

103.

According to the ________, it can be concluded that firms have a competitive advantage in a market if they offer products of a higher perceived value to the customers and lower relative costs than competing firms:

a)

Competitive triangle

b)

Porter's Five Forces

c)

Porter's Diamond

d)

Value Chain Model

104.

An organization competing internationally should be aware of (a)   which are common in oligopolistic markets.

105.

The key international marketing principles are: ________

a)

Value, focus and competitive advantage

b)

Price, promotion and place

c)

Innovation, leadership and teamwork

d)

Growth, expansion and diversification

106.

Organizations attempting to compete effectively in global markets are faced with the following main interrelated challenges: ________

a)

Complexity, change, competition and conscience

b)

Growth, stability, profit and prestige

c)

Innovation, tradition, leadership and loyalty

d)

Expansion, regulation, technology and trust

107.

An indication of fierce international competition is given by which factors?

a)

Competitors are numerous

b)

High exit barriers

c)

Competitors are of equal size and power

d)

Slow market growth and constant battle for market share

108.

Which of the following sentences best summarize the differences between the red and blue oceans strategies?

a)

Red oceans are about avoiding head-to-head competition while blue oceans are about rivals fighting over a shrinking profit pool.

b)

Red oceans denote an environment where products are not yet well defined while blue oceans refer to the frequently accessed marketplaces.

c)

In the red oceans, industry boundaries are defined and accepted and the competitive rules of the game are known. Blue oceans are occasionally created well beyond existing industry boundaries.

d)

Blue oceans are an old paradigm that represents all the industries in existence today while red oceans are those where companies beat competition by focusing on value innovations.

109.

Nintendo attempts to create a (a)   by offering a unique gaming experience and keeping the cost of its system lower than Sony’s and Microsoft’s.

110.

Nintendo’s Wii has managed to become a market leader by emphasizing which of the following?

a)

non-traditional users characteristics

b)

lower price than its competition

c)

product simplicity

111.

Being focused in global marketing is equal to:concentrating on core ______ and ______ .

(a)  

112.

A global market challenger is an organization that aims to attack the market leader as well as the strong ___ and weaker ___

(a)  

113.

In relation to Figure 4.1 describing the firm’s international competitiveness, the Porter diamond model is a part of (a)   -level analysis.

114.

In relation to Figure 4.1 describing the firm’s international competitiveness, the Porter 5-source model is a part of (a)   -level analysis.

115.

In relation to Figure 4.1 describing the firm’s international competitiveness, Value chain Analysis is a part of (a)   -level analysis.

116.

Why international marketing decisions are concerned with allocation of resources between countries?

a)

Because they have to deal with different countries

b)

Because they only focus on domestic markets

c)

Because resources are unlimited in every country

d)

Because marketing is the same everywhere

117.

Which question is used to judge effectively the reliability of data sources?

a)

Who collected the data?

b)

What is the color of the data?

c)

How old is the collector?

d)

Where was the data stored?

118.

In qualitative research...

a)

Design is flexible (the interviewer and his or her competence is the critical element in the research process).

b)

Design is always rigid and predetermined before the study begins.

c)

The interviewer has no influence on the research process.

d)

Quantitative data is the only focus of qualitative research.

119.

A study conducted by a market research specialist that covers many topics, where companies can buy questions in the survey and receive an analysis of the questions purchased, is an example of:

a)

Omnibus studies

b)

Panel studies

c)

Longitudinal studies

d)

Focus group studies

120.

The political and economic environment Political/legal environment compromises three dimensions: _____, host country environment and general international environment.

a)

Home country environment

b)

Economic environment

c)

Cultural environment

d)

Technological environment

121.

Fishing is an example of ______

a)

Primary economic activity

b)

Secondary economic activity

c)

Tertiary economic activity

d)

Quaternary economic activity

122.

Manufacturing is an example of ______

a)

Primary economic activity

b)

Secondary economic activity

c)

Tertiary economic activity

d)

Quaternary economic activity

123.

Education, Transport, Leisure are examples of ______

a)

Primary economic activity

b)

Secondary economic activity

c)

Tertiary economic activity

d)

Quaternary economic activity

124.

GNP per capita is primarily used as a predictor of people’s:

a)

Ability To Buy

b)

Income Equality

c)

Technological Development

d)

Quality Of Life

125.

A recessionary gap causes national debt to increase because: _____ ___ receipts drop off markedly

(a)  

126.

Which of the following is true about GNP?

a)

It is the value of all goods and services produced by a country during a one-year period

b)

It only includes the value of goods produced within the country's borders

c)

It excludes services from its calculation

d)

It is calculated monthly

127.

Political/legal environment compromises three dimensions: (a)   , host country environment and general international environment

128.

To join the EU, countries must fulfil some conditions (Copenhagen criteria) such as:

a)

Respect human rights

b)

Increase military spending

c)

Ban international trade

d)

Reduce education standards

129.

____ is one of the key elements proposed by Prahalad to thrive in the low-income market.

a)

Shaping aspirations (tailoring local solutions to target consumers who want value and are well aware of the value brands).

b)

Ignoring local needs and preferences.

c)

Focusing solely on premium products.

d)

Limiting access to global brands.

130.

Which type of barriers become much more prevalent in times of recession?

a)

Non-tariff barriers

b)

Tariff barriers

c)

Technological barriers

d)

Geographical barriers

131.

In the book, culture is defined as: the _____ ____ in which a society understands, decides and communicates

(a)  

132.

In this culture, equality is a desirable value. However the actual behaviour of _________ does not show so much equality, as in this culture people should get what they deserve if they have the capabilities to work hard.

a)

China

b)

Korea

c)

Japan

d)

Americans

133.

The many different bows used in Japan, such as the bow for meeting colleagues in the hall, the bow for greeting customers and the bow for special occasions, are examples of: (a)   communivation

134.

Confucianism (Nho giáo) has adherents mainly in:

a)

China

b)

Korea

c)

Japan

d)

Americans

135.

In this country, beliefs emphasize the spiritual progress of each person’s soul rather than hard work and wealth creation.

a)

China

b)

Korea

c)

Japan

d)

India

136.

Confucianism (Nho giáo) has adherents mainly in:

a)

China

b)

Korea

c)

Japan

d)

Americans

137.

The cultural environment of a country is best defined by which characteristics?

a)

Values

b)

Attitudes

c)

Heroes

d)

Myths

e)

Symbols

138.

China is an example of a ______ system:

a)

Market socialism

b)

An economic union

c)

Centrally planes socialism

d)

Tribal confederacy

139.

In Svend Hollensen’s classification, which of the following are major types of political risk?

a)

Ownership risk

b)

Operating risk

c)

Partnership risk

d)

Transfer risk

e)

Political risk

140.

Svend Hollensen argues that when barriers to leaving a market are high due to such factors as lack of opportunities elsewhere, high vertical integration, emotional barriers or the high cost of closing down plant, rivalry will be more (a)   than when exit barriers are low.

141.

Which of the following is not a common form of tariff?

a)
Quotas
b)

Specific

c)

Ad Valoren

d)

Embargoes

e)

Discriminatory

142.

The European Union is an example of:

a)

An economic union

b)

Market socialism

c)

Centrally planes socialism

143.

_____ is the economic system whereby the state holds broad powers to serve the public interest, it decided what goods and services are produced and in what quantities and demand typically exceeds supply:

a)

An economic union

b)

Market socialism

c)

Centrally planes socialism

144.

The economic system that relies upon consumers to determine the allocation of resources is known as a ________ system.

a)

An economic union

b)

Market socialism

c)

Market allocation

145.

The Economist’s exchange-rate scorecard, known as the Big Mac Index, shows that in 2010 currencies continued to be cheap in the developing world but over-valued in Europe. TRUE

a)

True

b)

False

146.

Some key economic factors that marketers need to consider in view of planning for international marketing ares

a)

interest rates, inflation and employment levels

b)

economic growth, GDP per capita and GNP, balance of trade

c)

levels of literacy and demographics

d)

the first and second answers above only

147.

An EU country’s government delaying the privatization of its national telecommunication giant is an example of which of the forces driving and restraining global marketing and integration?

a)

National Control

b)

Market Control

c)

Price Control

d)

Tax Control

148.

An EU country’s government delaying the privatization of its national telecommunication giant is an example of which of the forces driving and restraining global marketing and integration?

a)

National Control

b)

Market Control

c)

Price Control

d)

Tax Control

149.

Which of the following options contains the correct order from the lowest to the highest level of economic integration: From ____ trade area to ____ union to ____ market to ____ union

(a)  

150.

The concept of friendship is ambiguous and does not exist in ________ society.

a)

Japanese

b)

American

151.

Among the factors that affect the balance of trade figures are:

a)

Exchange rates

b)

Taxes

c)

Tariffs

d)

Trade measures

e)

Credit policy

152.

Which of the following statements about elections are true to a marketer carrying out a global political environment analysis?

a)

Elections are often a poor guide to a country’s overall state of democracy and civil liberties.

b)

A country with frequent elections always has a lower Operating Risk.

c)

Democratic elections are the only reliable indicator of a country's openness to foreign investment.

d)

Political environment analysis is only necessary for Host Country, not Home Country.

153.

Global marketers should emphasize __________ in countries ranking low in power distance:

a)

Functional product benefits

b)

Status symbols

c)

Hierarchical relationships

d)

Authority figures

154.

Which of the following is true about culture characteristic?

a)

It is shared (it is interrelated: that is, one part of the culture is deeply connected with another part, such as religion and marriage, business and social status).

b)

It is shared (it is interrelated: that is, one part of the culture is deeply connected with another part, such as religion and marriage, business and social status).

155.

Which of the following is true about low-context cultures? They have ___ time consciousness

a)

low

b)

high

156.

Which reference to Hofstede's model, when people are motivated by a more qualitative goal set as a means to job enrichment, this is related to:

a)

Low masculinity

b)

High power distance

c)

High uncertainty avoidance

d)

Individualism

157.

Which of the following statements best illustrates individualist versus collectivist cultures?

a)

The USA is an individualistic culture, while Japan is a collectivist culture

b)

The USA is an collectivist culture, while Japan is a individualistic culture

158.

Parody fits ____power distance cultures.

a)

low

b)

high

159.

Which of the following American values does not mean anything when translated into Japanese?

a)

Salvation

b)

Arigatou

160.

Which of the following sentences is not true?

a)

In large power distance and collectivistic cultures, children remain dependent on their parents much more than those in small power distance and individualistic cultures.

b)

In small power distance cultures, freedom means independence.

c)

Characteristic of weak uncertainty avoidance is resistance to change, a desire for stability.

d)

The norm, the desirable, in masculine societies is that one wants to show one's success.

161.

Which of the following is true about the Self-Reference Criterion (SRC)?

a)

The first step is to define the problem in terms of home country culture, traits, habits and norms

b)

SRC encourages ignoring cultural differences in international business

c)

SRC suggests that all cultures have the same norms and habits

d)

SRC is not relevant in global marketing decisions

162.

Which of the following is not true about high-context cultures?

a)

Negotiations are lengthy

b)

Competitive bidding is less important.

c)

People make a big deal out of private space.

d)

Lawyers are less important.

163.

_____ enhance brand performance in countries that rank high on the power distance dimension in Hofstede's model:

a)

Social brand images

b)

Functional brand images

c)

Economic brand images

d)

Technological brand images

164.

The cultural environment of a country is best defined by which characteristics?

a)

Values, attitudes, heroes, myths and symbols

b)

Economic growth, infrastructure, and technology

c)

Political stability, legal systems, and governance

d)

Climate, geography, and natural resources

165.

Hyperbole, persuasiveness, dreams, great expectations, and comparative advertising are reflections of which Hofstede's dimensions?

a)

Masculinity

b)

Individualism

c)

Uncertainty Avoidance

d)

Power Distance

166.

Which of the following sentences is not true?

a)

Characteristics of weak uncertainty avoidance is resistance to change, a desire for stability

b)

Weak uncertainty avoidance cultures are comfortable with ambiguity and risk

c)

Strong uncertainty avoidance cultures prefer clear rules and structure

d)

Weak uncertainty avoidance cultures are open to innovation and new ideas

167.

Which approach do LSEs use in the international market selection process?

a)

The systematic approach

b)

The random approach

c)

The intuitive approach

d)

The opportunistic approach

168.

What is the problem with defining international markets as a country or group of countries?

a)

Country boundaries do not necessarily relate to differences in buyer characteristic.

b)

It always leads to higher profits for companies.

c)

It guarantees cultural similarity among buyers.

d)

It simplifies all marketing strategies.

169.

Which of the following is considered as a fine-grained screening method?

a)

The market attractiveness/competitive strength matrix

b)

SWOT analysis

c)

PESTLE analysis

d)

Porter's Five Forces

170.

What is considered to be one of the drawbacks of traditional approaches to segmentation?

a)

It is difficult to be consistent about segmentation across different markets.

b)

It always guarantees higher profits in every market.

c)

It eliminates the need for market research.

d)

It ensures identical customer preferences everywhere.

171.

Which option best describes the waterfall approach?

a)

It is a suitable approach for unexperienced companies to enter new markets.

b)

It is used for advanced companies only.

c)

It is not suitable for international expansion.

d)

It is only for domestic markets.

172.

Within the Herfindahl index, what does **** C represent?

a)

The export concentration index

b)

The import concentration index

c)

The market share index

d)

The risk index

173.

Mediocrity is proof of failure in ________ cultures.

a)

low-context

b)

high-context

c)

masculine

d)

non-verbal communication

174.

SME's choice for international market selection is often limited to:

a)

Immediate neighbors

b)

Distant countries

c)

Advanced economies

d)

Emerging markets

175.

High degree of measurability, accessibility and actionability in international market segmentation equals analysis of general characteristics such as geographic, language, political factors, etc.

a)

True

b)

False

176.

Which of the following represent the main determinants of a firm's choice for international markets?

a)

The environment & the firms' characteristics

b)

Only the environment

c)

Only the firm's characteristics

d)

Market trends

177.

BERI, a useful tool in the coarse-grained, macro-oriented screening of international markets, stands for:

a)

Business Environment Risk Index

b)

Business Economic Risk Indicator

c)

Basic Export Risk Index

d)

Business Evaluation Rating Index

178.

Income and population are two variables that can be used in ________ segmentation.

a)

demographic

b)

geographic

c)

psychographic

d)

behavioral

179.

Which of the following tools measures the general quality of a country's business climate?

a)

Euromoney

b)

BERI

c)

BMI

180.

The ___ is based upon the identification of relative changes in international import shares among various countries.

a)

Shift-share approach

b)

Gravity model

c)

Comparative advantage theory

d)

Heckscher-Ohlin model

e)

Waterfall approach

181.

According to which approach have multinational companies stripped away features of new products or technologies, originally for advanced countries, in order to offer them at lower prices to people in developing countries?

a)

Waterfall approach

b)

Shift-share approach

c)

Undifferentiated approach

d)

Market share approach

182.

When an organization selling electric and electronic household goods evaluates international markets in view of entering them, a crucial factor taken into account is represented by:

a)

the economic factors

b)

cultural proximity

c)

geographic distance

d)

population size

183.

The least demanding targeting strategy in international marketing is:

a)

Differentiated

b)

Undifferentiated

c)

Concentrated

d)

Focused

184.

A marketing director for a condom manufacturer is given particular responsibility to market condoms internationally. Which environmental factors will likely have the greatest impact on the marketing director's decision?

a)

Economic

b)

Socio-cultural

c)

Political

185.

SMEs' choice for international market selection is often limited to:

a)

Immediate neighbors

b)

Distant countries

c)

Advanced economies

d)

Emerging markets

186.

Which of the following are positive reasons for internationalization?

a)

market diversification

b)

economies of scale

c)

international competitiveness

187.

Which of the following is not a major reactive motif for initiating export?

a)

Foreign market opportunities/market information

b)

Unsolicited foreign orders

c)

Competitive pressures

d)

Proximity to international customers/psychological distanc

188.

A marketer can use the age distribution of the population in a market to:

a)

Identify target customer segments for products and services.

b)

Determine the average income of the population.

c)

Predict the weather patterns in the market area.

d)

Calculate the total land area of the market.

189.

Which of the following is one of the downstream value chain activities?

a)

Inbound logistics

b)

Operation

c)

Outbound logistics

d)

Marketing and Sales

e)

Services

190.

Which of the following is true about low-context cultures? They have ____ time consciousness

a)

high

b)

low