What is the first step in the sales process?

Identifying potential customers or 'prospects'.

What does prospecting involve?

Identifying target audience, researching, networking, and contacting prospects.

What is the importance of maintaining a database in sales?

It helps keep an active list of prospects, existing clients, and previous clients.

What are key accounts in sales?

Clients who provide a significant portion of business regularly.

What are the three types of clients based on their business contribution?

Key accounts, potential growth accounts, and nominal business accounts.

What is the purpose of the follow-up stage in the sales process?

To ensure client satisfaction and maintain the relationship.

What should a salesperson do during the negotiation stage?

Address client concerns or objections effectively.

What is the significance of understanding client needs in sales?

It helps tailor the product presentation to meet customer needs.

What is the final step in the sales process?

Closing the sale and asking for the client’s commitment.

What should sales professionals do to solicit repeat sales?

Maintain constant communication for feedback and new offers.

What is the role of research in the sales process?

To familiarize with business opportunities of prospects.

What is the importance of cultural sensitivity in sales?

To observe proper sales etiquette and protocols.

What are the seven stages of the sales process?

Prospecting, Pre-approach, Approach, Presentation, Negotiation, Closing, Follow-up.

What is the purpose of a promotional pitch?

To attract tourists by highlighting key attractions and unique experiences.

How can sales professionals keep in touch with clients?

Through networking and maintaining communication.

What is the significance of listening to customers during the sales process?

To understand their needs and resolve differences.

What should a salesperson highlight during a product presentation?

Features, benefits, and advantages of the product.

What is the role of feedback in the sales process?

To improve services and address customer complaints.

What is the importance of overcoming objections in sales?

To address client concerns and facilitate the closing of the sale.

What should a salesperson do if a client raises an objection?

Address the objection effectively to move forward in the sales process.

What is the purpose of a sales blitz?

To generate leads through intensive outreach efforts.

What is the significance of tailoring product presentations?

To meet the specific needs of the customer.

What should be included in a sales presentation?

Information that highlights how the product meets the client's needs.

What is the role of a salesperson in problem-solving?

To help clients solve problems and provide expert assistance.

What is the importance of maintaining an active prospect list?

To ensure effective follow-up and engagement with potential clients.

What is the benefit of using a client database management program?

To efficiently manage and maintain client information.

What should a salesperson do during the approach stage?

Introduce themselves and establish rapport with the client.

What is the significance of observing proper sales etiquette?

To build trust and respect with clients.

What is the goal of the pre-approach stage?

To think about the best way to approach the client based on gathered information.

What is the importance of identifying client needs?

It helps in providing tailored solutions and enhancing customer satisfaction.

What should a salesperson do to ensure a mutually beneficial exchange?

Listen to the customer and resolve differences effectively.

What is the role of referrals in the sales process?

To generate leads from current clients.

What is the significance of cold calls in sales?

To reach out to potential clients who may not be familiar with the product.

What should be done after closing a sale?

Follow up to ensure client satisfaction and maintain the relationship.

What is the importance of cultural aspects in tourism promotion?

To attract tourists by showcasing local culture and cuisine.

What should a salesperson do to prioritize clients?

Assess past and future business engagements.

What is the role of networking in sales?

To build relationships and identify potential clients.

What is the significance of addressing customer complaints?

To improve customer satisfaction and loyalty.

What is the purpose of a sales presentation?

To demonstrate how a product meets the client's needs.

What should a salesperson do to maintain client relationships?

Engage in constant communication and provide updates.

What is the importance of understanding competition in sales?

To strategize effectively and meet client needs.

What is the role of a salesperson in the tourism industry?

To promote tourism products and services to potential customers.

What should be highlighted in a tourism-related promotional pitch?

Key attractions, unique experiences, local culture, and travel tips.

What is the significance of the follow-up stage in the sales process?

To ensure client satisfaction and encourage repeat business.

Tourism Promotion Service Flashcards

Student preview

70 questions

Show all answers

1.

FLASHCARD QUESTION

Front

What are the key attractions to highlight in a promotional pitch for a destination?

Back

What makes the destination special.

2.

FLASHCARD QUESTION

Front

What unique experiences should be mentioned in a tourism pitch?

Back

What tourists can do there that they can’t do elsewhere.

3.

FLASHCARD QUESTION

Front

What cultural aspects should be highlighted in a tourism pitch?

Back

Local culture and cuisine.

4.

FLASHCARD QUESTION

Front

What should tourists know about accommodations and travel tips?

Back

Important information about staying and traveling in the destination.

5.

FLASHCARD QUESTION

Front

What are the stages of the sales process?

Back

Prospecting, Targeting, Communicating, Selling, Servicing, Information gathering, Allocating.

6.

FLASHCARD QUESTION

Front

What is personal selling?

Back

Person-to-person communication between a salesperson and a prospective customer.

7.

FLASHCARD QUESTION

Front

What is the role of sales representatives?

Back

They are the company’s link to customers and represent the business.

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever

or continue with

Microsoft

Apple

Others

Already have an account?

Similar Resources on Wayground

55 questions

Financial Terms Flashcards (by ktagara)

Flashcard

•

10th Grade - University

55 questions

G2 Unit 4 Leave Only Footprints

Flashcard

•

8th Grade

61 questions

Media and Entertainment Vocabulary

Flashcard

•

University

58 questions

G1 Unit 2 School Activities

Flashcard

•

7th Grade

72 questions

Physical aspects

Flashcard

•

6th - 8th Grade

53 questions

Unit 3

Flashcard

•

University

50 questions

Science Bee Practice - General Science

Flashcard

•

6th - 8th Grade

68 questions

G2 Unit 2 Koshien Project in Africa

Flashcard

•

8th Grade

Popular Resources on Wayground

8 questions

Spartan Way - Classroom Responsible

Quiz

•

9th - 12th Grade

15 questions

Fractions on a Number Line

Quiz

•

3rd Grade

14 questions

Boundaries & Healthy Relationships

Lesson

•

6th - 8th Grade

20 questions

Equivalent Fractions

Quiz

•

3rd Grade

3 questions

Integrity and Your Health

Lesson

•

6th - 8th Grade

25 questions

Multiplication Facts

Quiz

•

5th Grade

9 questions

FOREST Perception

Lesson

•

KG

20 questions

Main Idea and Details

Quiz

•

5th Grade

Discover more resources for Business

20 questions

Reading a Pay Stub Practice

Quiz

•

9th - 12th Grade