Front

KPI

Back

Key Performance Indicator

Front

What is the formula for calculating occupancy rate?

Back

Number of occupied rooms / Total number of available rooms

Front

Which of the following is NOT a KPI mentioned in the text?

Revenue Per Available Room (REVPAR)

,

Average Room Rate (ARR)

,

Occupancy Rate

,

Customer Satisfaction Index (CSI)

Back

Customer Satisfaction Index (CSI)

Front

What does REVPAR measure?

Back

Revenue generated by occupied rooms

Front

If a hotel has 100 rooms and 60 are occupied, what is the occupancy rate?

Back

60%

Front

What is the purpose of using KPIs in organizations?

Back

To assess how effectively a company is achieving business objectives

Front

What is the average room rate (ARR) used for?

Back

To calculate the average rate per available room over time

Front

Which metric should be used alongside occupancy rate?

Back

Average Daily Rate (ADR)

Front

What is the significance of a high occupancy rate?

Back

It shows efficient use of space

Front

Room Sold Variation

Back

The difference between actual and budgeted rooms sold