Business Communication Flashcard

Front

Which of the following is an example of verbal communication in business? Body language, Email correspondence, Facial expressions, Eye contact

Back

Email correspondence

Front

In which type of culture is communication most likely to be indirect and rely on contextual cues?

Back

High-context culture

Front

Which of the following is an example of non-verbal communication? A phone call, A smile, A business proposal, An email

Back

A smile

Front

In business communication, what is the primary difference between written and verbal communication?

Back

Written communication is delivered through words, while verbal communication is delivered through spoken words.

Front

Which of the following is the most effective way to build trust during a business interaction? Avoid eye contact, Use a weak handshake, Maintain a firm handshake and positive body language, Speak only about the business topic at hand

Back

Maintain a firm handshake and positive body language

Front

High-context cultures rely on verbal communication, and low-context cultures rely on non-verbal communication.

Back

True

Front

Non-verbal cues such as facial expressions can convey emotional states, even if no words are spoken.

Back

True

Front

In some cultures, it is considered disrespectful to make direct eye contact in a business setting.

Back

True