Principles of Human Services Semester I Exam

Front

True or False: Basic needs must be met before we can fulfill higher needs.

Back

True

Front

What does it mean to self-actualize?

Back

to reach one's full potential

Front

How many levels are there on Maslow's hierarchy?

Back

5

Front

The order of Maslow's hierarchy of needs, from bottom to top, is...

Back

Physiological, Safety, Belonging-Love, Self-Esteem, and Self-Actualization

Front

Involves asking questions and restating ideas to discover the true message of the sender.

Back

active listening

Front

A step-by-step approach that can help a person make responsible decisions based on needs, wants, values and priorities.

Back

decision making process

Front

The ability to identify with and share another's feelings. "Putting yourself in another person's shoes."

Back

empathy

Front

Major goals that may take months or even years to achieve.

Back

long term goals

Front

What the receiver gets when there are differences between the sender's verbal and nonverbal messages.

Back

mixed messages

Front

Achievable in the immediate to near future.

Back

short-term goals