Workplace Communication and Conflict Resolution

Workplace Communication and Conflict Resolution

Assessment

Flashcard

Business

9th - 12th Grade

Hard

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5 questions

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1.

FLASHCARD QUESTION

Front

What is the most effective way for coworkers to address Sean's lack of contribution? Options: Report him to their supervisor. Ignore the situation. Speak directly to Sean about the issue. Give Sean's duties to others.

Back

Speak directly to Sean about the issue.

2.

FLASHCARD QUESTION

Front

How should Tristan handle a scheduling conflict?

Back

Ask a coworker to switch schedules.

3.

FLASHCARD QUESTION

Front

What should Pauline do if she hasn't received training on documenting her internship work? Options: Copy her coworker's documentation. Wait for a training session. Research local trainings and resources. Do her best and document her work throughout the year.

Back

Research local trainings and resources.

4.

FLASHCARD QUESTION

Front

Who should be involved in creating a company vision?

Back

Key stakeholders.

5.

FLASHCARD QUESTION

Front

Which of the following is NOT an effective decision-making skill?
- Brainstorming possible solutions.
- Weighing the pros and cons of solutions.
- Ignoring the situation to avoid upsetting others.
- Researching facts and possible outcomes.

Back

Ignoring the situation to avoid upsetting others.