Healthcare Communication

Front

Findings that CAN be seen or measured are examples of ____________ information.

Back

Objective

Front

A patient uses profanity when describing his nausea. How should the nurse communicate the patient's complaint?

Back

Use the patient's exact words.

Front

Standing with your arms crossed when having a conversation is an example of __________ communication.

Back

Nonverbal

Front

What communication behavior by a health care provider demonstrates a sincere concern for the patient's welfare?

Back

Listening carefully.

Front

A patient complains to her physician that 'I'm up all night going to the bathroom.' Her physician replies, 'About how many times a night do you go to the bathroom?' This response is an example of what feedback method?

Back

Asking questions.

Front

What is the definition of 'Subjective information' in healthcare communication?

Back

Information based on personal opinions, interpretations, feelings, or beliefs.

Front

What is 'Nonverbal communication'?

Back

Communication without words, using body language, gestures, facial expressions, and posture.

Front

Why is 'Active listening' important in healthcare communication?

Back

It ensures that the healthcare provider fully understands the patient's concerns and feelings.

Front

What does 'Empathy' mean in the context of healthcare communication?

Back

The ability to understand and share the feelings of another person.

Front

What is the role of 'Feedback' in communication?

Back

To clarify and confirm understanding between the communicator and the receiver.