1124 DOT 1023 C3 Office Competencies

Front

A person who has the emotional and mental qualities that are considered normal for a socially adjusted adult.

Back

Maturity

Front

A measure of the amount of quality

work done in a certain amount of time.

Back

Productivity

Front

Moral standards or values reflected in behavior.

Back

Ethics

Front

Collecting, organizing, analyzing and summarizing data.

Back

Data Processing

Front

Listed are basic competencies for __.

o Keyboarding with speed and accuracy

o Knowledge and skill in the use of software programs

o Skills in formatting and proofreading documents

o A large vocabulary

o Proficiency with grammar, punctuation, and spelling

Back

Word processing

Front

Establishing and maintaining high

standard in how work is done.

Back

Total Quality Management

Front

Below are characteristics of __?

o Understand the purpose or goals of the team

o Accept responsibility

o Communicate clearly with other members

Back

Effective teamwork

Front

Business conducted electronically, as in buying and selling on the world wide web.

Back

e-commerce

Front

Basic values and principles that are reflected in a person’s behavior.

Back

Character

Front

Below are elements of __?

o Continuous improvement

o Customer satisfaction

o Team work

Back

Total Quality Management

(TQM)