The General Customer Service Flashcard

Front

What is the purpose of the Customer Service Department with The General?

Back

To assist customers who already have a policy with inquiries, make changes to a policy and collect a payment

Front

What are the components of the insurance mechanism?

Back

Risk, Transfer, Pooling

Front

This provides coverage in case you cause an accident in which another person (or people) is hurt.

Back

Liability - BI

Front

This provides coverage in case you cause an accident in which there is damage to another's property.

Back

Liability - PD

Front

This means that each coverage only applies to individually selected vehicles.

Back

Vehicle Level Coverages

Front

This means that if the coverage is selected, it applies to the entire policy (all active vehicles and primary drivers) automatically.

Back

Policy Level Coverages

Front

This coverage provides services such as towing, flat tire change, locksmith service, and battery jump start to customers.

Back

Roadside Assistance/Motor Club

Front

Property Damage Liability is mandatory in all of the states?

Back

True

Front

In Florida, the customer can elect to reject BI?

Back

True

Front

In which States is the Bond Policy offered?

Back

OH