Key Performance Indicators

Front

XYZ company has a goal of increasing sales of a brand new product... should they track a) the number of new products sold, b) the number of product returns/refunds due to defects or breakdown, c) the number of visitors to the webpage for the new product, d) the monthly sales revenue, e) the monthly COGS

Back

Number of new products sold

Front

XYZ food truck company wants to know which locations are the most profitable...should they track a) Total net profit from each location, b) Total number of customers at each location, c) Total sales revenue from each location

Back

Total net profit from each location

Front

XYZ company has a goal of improving customer service...should they track a) number of product returns, b) number of visitors to the website, c) monthly sales revenue

d) customer satisfaction surveys

Back

Customer satisfaction surveys

Front

XYZ company wants to increase revenue from website purchases... should they track: a) monthly revenue b) number of sales from the website c) number of website visitors d) number of social media ad clicks

Back

Number of sales from the website

Front

XYZ company sells picture frames online and in a birck and mortar store and they started a social media ad campaign that sends people to their website. They want to see if the ad campaign is effective... should they track: a) Number of sales from the website, b) Number of ad clicks for the product on social media, c) Number of visitors to the webpage for the new product, d) Number of ad clicks that result in a sale on the website, e) Total sales revenue during the time period of the ad campaign.

Back

Number of ad clicks that result in a sale on the website

Front

What does the S in SMART goals stand for?

Back

Specific

Front

What does the M in SMART goals stand for?

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Measurable

Front

What does the A in SMART goals stand for?

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Achievable

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What does the R in SMART goals stand for?

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Relevant

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What does the T in SMART goals stand for?

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Time-bound