FBLA Business Communications Part One

Front

Which of the following is a form of nonverbal communication? email, body language, teleconference, all of the above

Back

body language

Front

Which of the following are important to the total effect of your letter? Options: using simple words, using a positive tone, building goodwill, all of these

Back

all of these

Front

Communication which is tactful and "reader-centered" demonstrates

Back

courtesy

Front

When communication is accurate in every way, it is could be described as being

Back

correct

Front

Which of the following sentence(s) is written in the active voice? Jennifer wrote the examination., The examination was written by Jennifer., The examination was written quickly by Jennifer., None of these

Back

Jennifer wrote the examination.

Front

Which of the following sentence(s) is written in the passive voice? Jack drove the van to school., Jack drove the van to school yesterday., The van was driven to the school by Jack., None of these

Back

The van was driven to the school by Jack.

Front

The need for additional clarity and follow-up communication is eliminated if your communication is 

Back

complete

Front

A telephone conversation may not be as acceptable a method for conveying information as a written document because a telephone may

Back

not provide a confidential method of communication.

Front

A written communication may be effective for international correspondence because

Back

it will allow the reader time to translate the information.

Front

A spell check

Back

allows you to find and correct spelling errors.