Email Etiquette and Communication Skills

Front

How long should the subject line of an email be?

A.) 1-5 words

B.) 10 words

C.) leave it blank

Back

A.) 1-5 words

Front

What is an example of an appropriate subject line of an email?

A.) I need help with my homework and I wasn't sure if I should submit it late or not

B.) Deadline Extension

C.) help

Back

B.) Deadline Extension

Front

Why is it important to start an email with a greeting?

A.) It makes the email longer.

B.) It is required by all email platforms.

C.) It helps set a polite and professional tone.

Back

C.) It helps set a polite and professional tone.

Front

Which of the following is the best way to start an email to your teacher?

A.) Hey, did you grade my assignment yet?

B.) Hi, Mrs. Hurm. I hope you're doing well.

C.) I sent an email yesterday and haven't heard back yet.

Back

B.) Hi, Mrs. Hurm. I hope you're doing well.

Front

What should be included in the body of an email?

A.) excessive or unrelated details

B.) slang/texting language

C.) specific details that are brief but necessary

Back

C.) specific details that are brief but necessary

Front

What is an example of an appropriate body paragraph of an email?

A.) Did you get my assignment yet? Let me know.

B.) I wanted to email you because I think my assignment is missing, but I’m not sure. So I was trying to submit it on Friday, but then my internet stopped working, and I had to restart my computer. Then I thought it uploaded, but now I don’t see a grade, so I’m not sure if you got it. I also had issues with another assignment last week, so maybe it’s the same problem? Anyway, can you check for me? Thanks.

C.) I wanted to check on my assignment from last week. I submitted it on Canvas, but I don’t see a grade yet. Could you let me know if you received it, or if I need to resubmit it?

Back

C.) I wanted to check on my assignment from last week. I submitted it on Canvas, but I don’t see a grade yet. Could you let me know if you received it, or if I need to resubmit it?

Front

Which of the following is most appropriate for the closing of your email? Choose all that apply.

A.) a polite sign-off

B.) your name

C.) your Instagram handle

D.) relevant information (class time, section, phone number, etc.)

Back

A, B, and D

Front

What is an example of an appropriate closing to an email?

A.) Let me know. Bye.

B.) I need a reply ASAP.

C.) Looking forward to hearing from you.

Back

C.) Looking forward to hearing from you.

Front

Before hitting send on your email, what should you do?

Back

proofread, use Grammarly or spell check, have someone else read it first, etc.