Accommodation management aspects

Front

RevPAR

Back

Revenue Per Available Room

Total Room Revenue/Total rooms available for sale

or

ADR X Occupancy percentage

Front

ADR

Back

Average Daily Rate

Total Room Revenue/Total rooms sold

Front

Occupancy Rate

Back

Percentage of available rooms that are occupied

(Total rooms sold/Total rooms available) x 100

Front

mLOS

Back

Minimum length of stay

'refers to the minimum number of nights a guest must book to make a reservation'

Front

Rate Parity

Back

the practice of maintaining consistent hotel rates across all distribution channels

Front

Dynamic Pricing

Back

pricing involves changing room rates daily or even within the day based on real-time market data

Front

Hubbart Formula

Back

Operating Costs + Required Returns – Income ex other departments        

Expected number of room nights

Front

Marginal Pricing

Back

Marginal pricing is aimed at ensuring that the price charged for any individual service covers the variable (i.e. extra) cost of providing that service plus a contribution to the establishment’s fixed costs.

Front

High Balance report

Back

'watch out' for charges that may exceed authorized amount.

Front

Average daily guest spend

Back

Total guest bills/

Total guests