CCOI

Front

What does COI stand for?

Back

Certificate of Insurance

Front

Why are Certificates of Insurance (COIs) important?

Back

They serve as proof of coverage for businesses, vendors, and contractors, help prevent financial liabilities and operational delays, ensure compliance with contractual requirements, and reduce legal risks.

Front

What is the correct Epic code for every COI activity?

Back

CCOI

Front

How much time do you have to issue a COI after assignment?

Back

20 minutes

Front

What happens if a COI is delayed beyond the timeframe?

Back

It could cause operational delays and contractual issues.

Front

Who should you report any COI processing issues to?

Back

Your direct leader

Front

What types of issues should be reported regarding COIs? Delays in processing, Missing information, System errors, All of the above

Back

All of the above

Front

Why is the COI Quality Control Tracker important?

Back

It tracks inconsistencies like incorrect details and delays, is shared with POCs to improve processes and maintain quality, and helps ensure compliance with service standards.

Front

Who maintains the COI Quality Control Tracker?

Back

Your leader

Front

What is the main goal of maintaining a quick COI issuance process?

Back

To meet compliance and service standards, to reduce legal risks and financial liabilities, and to avoid operational delays.