Training Flashcard 2

Front

When a customer avails the ONT device on installment, the tax amount is collected:

Back

In the first invoice

Front

What is the total installment amount for the ONT device (excluding tax)?

Back

19,008

Front

The connection under the Summer Offer is installed within 24 hours after payment.

Back

False

Front

Customers can now submit complaints through the My Transworld App?

Back

True

Front

What are the installation charges for a new connection if applicable?

Back

1500 + Tax

Front

Customers can experience 100 Mbps speed on a 50 Mbps connection, subject to a 150 GB cap limit?

Back

False

Front

The social media customer touchpoints of Transworld include? Insta, Facebook & LinkedIn Only, Insta and FaceBook Only, Insta, Facebook, WhatsApp and LinkedIn only, None of these

Back

Insta, Facebook & LinkedIn Only

Front

What are the charges of 300 Mbps Summer offer package?

Back

19675

Front

How much discount will a customer receive when subscribing to a 150 Mbps package through online channels?

Back

Rs. 1,000

Front

If a customer gets an ONT device on installment, what is the monthly installment amount?

Back

Rs. 792