Sales techniques for retail

Sales techniques for retail

Assessment

Flashcard

Professional Development

Hard

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12 questions

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1.

FLASHCARD QUESTION

Front

What is the most effective way to ensure customer engagement in a retail outlet?

Back

Provide excellent customer service

2.

FLASHCARD QUESTION

Front

What is the best way for store owners to enhance customer loyalty?

Back

Tap into customer insights and feedback

3.

FLASHCARD QUESTION

Front

What is the best way for store owners to promote products without using advertisements? Options: Introduce new schemes, Unveil innovative designs, Engage in word-of-mouth marketing, Reduce the price

Back

Engage in word-of-mouth marketing

4.

FLASHCARD QUESTION

Front

What is the most essential tool for a retail store to use?

Back

Customer relationship management (CRM) software

5.

FLASHCARD QUESTION

Front

What should be the store manager's primary focus? Options: Meeting sales goals, Improving customer engagement, Improving customer navigation, Increasing foot traffic

Back

Improving customer engagement

6.

FLASHCARD QUESTION

Front

What is the most effective way for retail stores to generate leads? Options: Telemarketing, Organizing promotional events, Email marketing, Manual labor

Back

Email marketing

7.

FLASHCARD QUESTION

Front

What is the most effective way to provide feedback to customers in a retail environment? Options: Face-to-face interaction, Physical surveys, Online surveys, Printed surveys

Back

Online surveys

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