Emotional Intelligence Flashcard
Flashcard
•
Professional Development
•
University
•
Practice Problem
•
Hard
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20 questions
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1.
FLASHCARD QUESTION
Front
What is the definition of emotional intelligence (EQ)?
Back
The ability to identify, understand, manage, and influence emotions.
2.
FLASHCARD QUESTION
Front
Which of the following is NOT one of the five components of emotional intelligence according to Daniel Goleman? Self-awareness, Empathy, Self-regulation, Technical expertise
Back
Technical expertise
3.
FLASHCARD QUESTION
Front
Which emotional intelligence component is related to recognizing your own emotions and how they affect your behavior?
Back
Self-awareness
4.
FLASHCARD QUESTION
Front
Which emotional intelligence component involves understanding the emotions, needs, and concerns of others?
Back
Empathy
5.
FLASHCARD QUESTION
Front
Which emotional intelligence component refers to managing or redirecting disruptive emotions and impulses?
Back
Self-regulation
6.
FLASHCARD QUESTION
Front
How does high emotional intelligence impact communication in the workplace?
Back
It helps employees express themselves more clearly and understand others better.
7.
FLASHCARD QUESTION
Front
What is a key benefit of having emotional intelligence in conflict resolution?
Back
High EQ helps manage conflicts constructively, finding win-win solutions.
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