Onboarding

Front

Scenario 1: The Laptop Delay
It’s Day 1, and a new hire, Ryan, hasn’t received his laptop. IT says it will take another 3 days to set it up. Ryan is frustrated and feels unproductive.
What should HR do?

Back

Provide access to temporary shared desktops and involve his manager in assigning tasks he can begin with

Front

Scenario 2: Feeling Left Out
A new remote hire, Priya, messages HR on Day 3 saying she feels isolated and isn’t sure who to reach out to for help.
How should HR respond?
Options:
Tell her to "be patient"—it takes time to adjust.
Organize a virtual coffee chat with the team and assign her a buddy.
Forward her concern to her manager without any follow-up.
Send her an email with a list of company resources

Back

Organize a virtual coffee chat with the team and assign her a buddy.

Front

Scenario 3: First-Day Chaos A new hire shows up, but their manager is out on an unexpected leave. No one knows what they should be doing. What should HR do?

Back

Quickly arrange a temporary orientation plan and involve a team member in welcoming them.

Front

What should HR do in the future regarding overwhelming onboarding information? Options: Reduce onboarding content and provide a digital guide for later reference., Stick to the current plan—employees should absorb everything at once., Replace presentations with a long email containing all the details., Add even more sessions to ensure all aspects are covered thoroughly.

Back

Reduce onboarding content and provide a digital guide for later reference.