
SM 504
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University
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Practice Problem
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Hard
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1.
FLASHCARD QUESTION
Front
What is the main goal of cascading communication in an organization?
Back
To build trust, alignment, and momentum
2.
FLASHCARD QUESTION
Front
Why is consistent messaging across teams important, even in global companies?
Back
to create connection, trust, and cultural alignment
3.
FLASHCARD QUESTION
Front
What is one recommended strategy to prevent post-meeting confusion? Options: avoid sending summaries, only verbal communication, send a bulleted recap within 24 hours, wait until the next meeting to clarify
Back
send a bulleted recap within 24 hours
4.
FLASHCARD QUESTION
Front
Which of the following is NOT part of the checklist for mastering Discipline 3: Overcommunicate Clarity?
team members ignore messages from upper management,
leadership communicates the six aspects of clarity to all employees,
meetings result in key messages that are cascaded quickly,
Employees can articulate the organization’s purpose, values, strategy, and goals
Back
team members ignore messages from upper management
5.
FLASHCARD QUESTION
Front
What is a common mistake organizations make in their hiring processes? Options: using too few interviewers, overemphasizing cultural fit over technical skills, focusing only on technical skills instead of values, conducting interviews in informal settings
Back
focusing only on technical skills instead of values
6.
FLASHCARD QUESTION
Front
What is a key purpose of orientation in a healthy organization?
Back
explaining the six critical questions like "Why do we exist?"
7.
FLASHCARD QUESTION
Front
What drives employee retention more effectively than raises, according to the presentation? Options: free lunches, annual bonuses, casual fridays
Back
recognition that timely, specific, and personal
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