Subunit 5.7 Crisis management and contingency planning review

Front

Which term describes the procedures, processes and policies set in place to help an organization handle a crisis if or when it arises?

Back

Contingency plan

Front

Which of the following is not a factor that directly affects the effectiveness of crisis management? Transparency, Communication, Safety

Back

Safety

Front

Which of the following is most likely to be an unquantifiable risk for a publishing company?
Options: The outbreak of infectious diseases in a city which temporarily reduces the demand for new books, Product recall following misprints in the publication of a new novel, Fire damage to stocks of books and magazines

Back

The outbreak of infectious diseases in a city which temporarily reduces the demand for new books

Front

One of the factors that affects the effectiveness of crisis management, about being open and honest with all stakeholders during a crisis. It is about disclosing the truth, such as the scale or severity of the crisis.

Back

transparency

Front

Which term describes the management process of handling unexpected and unpredictable events that may threaten the normal operations or survival of a business organization?

Back

Crisis management

Front

Which of the following is not a factor affecting effective crisis management in the event of an earthquake, tsunami or other natural disaster? Communication, Speed, Costs, Control

Back

Costs

Front

One of the factors that affects the effectiveness of crisis management, about using a crisis management team to handle a crisis and ensure there is leadership and governance.

Back

Control

Front

One of the factors that affects the effectiveness of crisis management, about making prompt decisions and actions in order to return to the business to its normal operations as soon as possible.

Back

Speed

Front

Which is a key step in contingency planning?

Back

Minimize the potential impact of crises

Front

Which is an example of an organizational crisis? Options: Having your ice cream eaten by a naughty seagull, Not being able to go to a Bad bunny concert

Back

Theft and vandalism