Chapter 13 Principles of Business 9e Production and Business Operations

Front

The economy begins with retailing.

Back

False

Front

Manufacturing involves changing and improving the form of another product.

Back

False

Front

Custom manufacturers work closely with individual customers.

Back

True

Front

Businesses must develop new products to keep up with competition and changing customer needs.

Back

True

Front

Mass production usually requires a smaller work area than custom production.

Back

False

Front

The best practices among all competitors are called benchmarks.

Back

True

Front

A business that offers products that meet customer needs at competitive prices cannot fail.

Back

False

Front

Logistics personnel are responsible for locating and purchasing supplies.

Back

True

Front

An operational plan identifies how work will be done, who will do it, and what resources will be needed.

Back

True

Front

Standards are steps to be followed for performing a particular work activity.

Back

False