DCM Domain 5 Lesson 1 Windows Troubleshooting and Policies

Front

What are Windows troubleshooting tools used for?

Back

To determine possible causes for device issues.

Front

What should users do if Windows troubleshooters do not fix an issue?

Back

Research the issue through a search engine or Microsoft’s website.

Front

What is the difference between local policies and Group Policies?

Back

Local policies apply to the individual computer, while Group Policies apply to multiple computers in a domain.

Front

What is an organizational unit group in Active Directory?

Back

A group that allows the administrator to place different users, groups, and computers into subdivisions.

Front

What takes precedence, domain Group Policy or local policy?

Back

Domain Group Policy usually takes precedence over local policy.

Front

What does resetting the computer do?

Back

Removes applications that have been installed on the system.

Front

What does the Boot Logging startup method do?

Back

Creates a special file that logs and generates a list of drivers used during startup.

Front

What is Safe Mode?

Back

A Windows startup method used to start a computer in basic mode with limited files and drivers.

Front

What are compatibility issues?

Back

They occur when users try to run older apps on a newer version of an operating system.

Front

What should you do after uninstalling an application?

Back

Restart the computer to remove any leftover files.