Front

Abilities that help people communicate and relate with others.

Back

interpersonal skills

Front

Facial expressions, body language, gestures, and other signals that do not involve words.

Back

nonverbal communication

Front

Paying attention to a speaker with the goal of understanding the message.

Back

active listening

Front

Constructive response to a message or action.

Back

feedback

Front

Use of words to communicate.

Back

verbal communication

Front

Process in which a trained individual helps people resolve conflict.

Back

mediation

Front

Teaching children to behave in socially acceptable ways.

Back

socialize

Front

Competition with a brother or sister.

Back

sibling rivalry

Front

Oversimplified ideas about a group of people.

Back

stereotype

Front

Groups of friends that deliberately exclude others.

Back

clique