GEAR Guidelines Flashcard

Front

What is one way to take care of the customer according to the GEAR guidelines?

Back

Provide prompt, courteous service

Front

Which action is recommended for taking care of the merchandise?

Back

Visually present merchandise to stimulate sales

Front

What should be done daily to take care of the store?

Back

Clean the store daily

Front

How can one grow themselves and those around them?

Back

Implement staff development plan

Front

What is a key aspect of taking care of the culture?

Back

Act with integrity, own your responses and outcomes

Front

Which of the following is NOT a part of taking care of the customer?
Use appropriate sales presentation,
Add value to the product,
Execute accurate policy and procedures,
Provide prompt, courteous service

Back

Execute accurate policy and procedures

Front

What should be avoided when taking care of the merchandise?

Back

Wasting merchandise

Front

What is one of the actions to take care of the store?

Back

Execute accurate policy and procedures

Front

Which action is part of growing yourself and those around you? Options: Practice professionalism and teamwork, Add value to the product, Visually present merchandise, Clean the store daily

Back

Practice professionalism and teamwork

Front

What is a recommended practice for taking care of the culture?

Back

Treat everyone with empathy and dignity