Communication Exam - A

Front

What type of listening involves absorbing information with little to no outward reaction?

Back

Passive listening

Front

The ability to register sound waves that hit the eardrum is called:

Back

Hearing

Front

What can be used to determine if communication was successful?

Back

Feedback

Front

To be clear and concise in electronic communication, one should avoid:

Back

Unnecessary jargon

Front

The individual who creates a message to convey information is known as the:

Back

Sender

Front

A leader is defined as an individual who:

Back

Directs the activities of a group toward a shared goal

Front

"ADL" is a medical abbreviation for:

Back

Activities of daily living

Front

What should a message be to avoid a barrier to communication?

Back

Clear and easily understood

Front

A laissez-faire leader is characterized by:

Back

noninterference in the affairs of others

Front

What is a key role of a healthcare leader?

Back

To set the moral tone for the staff