
Alta Pest Control
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Other
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University
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Practice Problem
•
Hard
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133 questions
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1.
FLASHCARD QUESTION
Front
What is this:
“Provide a better experience by becoming better people.”
Back
Alta's Mission Statement
2.
FLASHCARD QUESTION
Front
This is the definition of what?
"Alta's aim and agenda is to enhance the quality of our services, interactions, and products by fostering the personal and professional growth of our employees. We submit and firmly believe that a commitment to continuous self-improvement, ethical behavior, and a dedication to personal development is THE pathway to delivering superior experience to our customers."
Back
Alta's Mission Statement
3.
FLASHCARD QUESTION
Front
What are these?
1. Communicate
2. Become More
3. Take Ownership
4. Climb Together
5. Full Send
Back
Alta's Core Values
4.
FLASHCARD QUESTION
Front
Our ___ is the most important thing that separates us from our competitors.
Back
Customer Service
5.
FLASHCARD QUESTION
Front
____ will prevent customers from switching over to another company for a better price.
Back
Fantastic Interactions
6.
FLASHCARD QUESTION
Front
If you didn’t ______, it didn’t happen.
Back
Write it down
7.
FLASHCARD QUESTION
Front
What are these 5 steps to?
- 1. Non-verbals & Para-verbals
- 2. Acting Class
- 3. Be patient and listen
- 4. Be knowledgeable
- 5. Gametime- Enjoy yourself
Back
Great Customer Service
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