MULTI DEBATE

Front

Initial Elements

Shared Symbols

Back

Name, Meaning, or Value.

Front

Initial Elements

Openness to new ideas

Back

increases the chance to better understand the counterpart, despite different values between the service providers and customers, because humbleness and interest in learning with the other are present

Front

Initial Elements

Frequency and Quality of Interactions

Back

allow deeper knowledge of the counterpart, and understand that values, world visions, and means to solve problems are similar and different. When combined with shared meanings and symbols, the frequency becomes more effective and more valued by their counterparts.

Front

Intermediate Elements

Trust

Back

serves as the core element for both organizations building on an inter-organizational culture or relationship

Front

Intermediate Elements

Commitment

Back

company’s permanent will to continue the relationship with another, without measuring efforts to maintain it

Front

Intermediate Elements

Learning

Back

identified learning processes and learning results

Front

Resultant Elements

Need for change

Back

must be expected for the organization to continuously grow and improve.

Front

Resultant Elements

Cooperation

Back

is evident with those involved in the relationship assembled to discuss and solve problems.