Conflict Resolution

Conflict Resolution

Open Ended

Define the term "conflict" in your own words.

Open Ended

How do you handle conflict? Explain. (By competing, collaborating, compromising, avoiding, or accommodating)

Poll

During conflict do you stay calm?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you try to listen then speak?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you interrupt?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you use language that lets other people know you understand their point of view?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict are you willing to accept feedback?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you avoid using sarcasm?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you reserve judgement?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict is the tone of your voice threatening?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict is your body language threatening?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you use "I" Messages?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you take responsibility for your actions?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you separate the issue or problem from the person?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you deal with the facts?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you suggest possible solutions?

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict do you have the attitude that "we can work this out?"

• Never

• Sometimes

• Mostly

• Always

Poll

During conflict are you willing to negotiate?

• Never

• Sometimes

• Mostly

• Always

Open Ended

Based on how you answered the previous questions, what are 3 things you can work on or improve when you have a conflict?

(Example: I can improve how I handle conflict by avoiding using sarcasm, utilizing "I" messages, and separating the problem from the person.)