Management

Management

Multiple Select

What should managers do? (select all correct)

• perform all tasks

• set purposes

• motivate staff

• allocate resources

• communicate

What is management?

Management is important.

The success or failure of companies, public sector institutions and services, not-for-profit organizations, sports teams, and so on, often depends on the quality of their managers.

But what do managers do? One well-known classification of the tasks of a manager comes from Peter Drucker. Drucker was an American business professor and consultant who is often called things like 'The Father of Modern Management'.

Multiple Choice

Management is important to run

• companies

• sports teams

• non-profit companies

• educationa institutions

• all of the above

Drucker suggested that the work of a manager can be divided into five tasks:

• planning (setting objectives),

• organizing,

• integrating (motivating and communicating),

• measuring performance,

• developing people.

Multiple Choice

What about controlling? What task suppose it?

• integrating

• measuring performance

• motivating

• developing people

Senior managers and directors set objectives, and decide how their organization can achieve or accomplish them. This involves developing strategies, plans and precise tactics, and allocating resources of people and money.

Multiple Select

Planning deals with ... (select all correct)

• performing tasks

• developing strategy and plans

• measuring performance

• setting aims

• allocating resources

Secondly, managers organize. They analyse and classify the activities of the organization and the relations among them. They divide the work into manageable activities and then into individual tasks. They select people to perform these tasks.

Multiple Choice

Managers prefer to perform all tasks by themselves.

• yes

• no

Thirdly, managers practise the social skills of motivation and communication. They also have to communicate objectives to the people responsible for attaining them. They have to make the people who are responsible for performing individual tasks form teams. They make decisions about pay and promotion.

Open Ended

Why are teams so important?

Fourthly, managers have to measure the performance of their staff, to see whether the objectives or targets set for the organization as a whole and for each individual member of it are being achieved.

Multiple Choice

Measuring performance means

• meeting goals and targets

• setting goals

• knowing how to lead people

• executing plans and strategies

Lastly, managers develop people - both their subordinates and themselves.

A company's top managers also have to consider the future, and modify or change the organization's objectives when necessary, and introduce the innovations that will allow the business to continue.

Multiple Choice

Who should managers develop?

• subordinates

• themselves

• all of the above

Multiple Choice

Managers should have foresight skills.

• yes

• no

Poll

Managerial skills are

• in-born

• able to be learnt