How do you communicate?

How do you communicate?

What type of communicator are you?

Texter

• You are always on the move- too busy to speak

Networker

• You like being with people and you want people to know what you're doing.

Caller

• You are an old-fashioned communicator who enjoys speaking to people.

Poll

What type of communicator are you?

• I like talking more than writing.

• I get most of my news through social media.

• Email takes too long.

• It"s cheaper to speak to someone directly.

• All my social media accounts are linked.

Means of communication

What means of communication can you use to communicate the following messages? What is the right thing to say or write?

1.Two friends in Canada are getting married.You would like to wish them a happy wedding day.

2.You need to apologize to a friend.

3.You have to tell a teacher that you did not do your homework.

4.You want to tell all your friends about a fantastic song that you heard on the radio.

Communication skills

Discuss which communication skills are most important to the people in their work and why.

1.listening skills

2.speaking skills

3.writing skills

4.reading skills

5.none of these

a.teachers

b.doctors

c.electricians

d.scientists

e-researchers

f.customer advisors at a call centre

Where is it normal to speak to strangers:

• on a train

• in a doctor's waiting room

• at a bus stop

• at a hotel

Small talk is light conversation with someone you don't know well, it involves talking with another person about things you have in common and having a conversation which is light, friendly and fun.

Decide which opening sentences are good examples of small talk.

Do you know anything about the political situation here?

• Do you come from Spain?

• Is it your first time in Vienna?

• Can you believe this weather we're having?

• I love the food in this hotel.

• I like your jacket.It's a really nice color.

• Oh, you're reading Wonder.I really enjoyed that book.

• I find these kinds of conferences really boring.