Personal Development

Personal Development

Unit G8 - Maintain effectivness in the Workplace

Welcome and well done for joining! Today we will cover:

• How to improve your performance in the workplace

• How to create goals and targets

• How to create S.M.A.R.T. targets

• How to work with others effectively

• Ensuring you are working effectively

• Identify how to find guidelines and NOS for our industry

Poll

Who is worried about using new technology today?

• Not me, it will be a laugh!

• I am terrified in case I get it wrong!

• I don't care

• I think I will manage just fine

Don't be worried!

• I will be here to guide you

• We will have fun

• We are improving our skills by using new technology

What are your strengths and weaknesses?

Go to

Why is it important to improve our performance?

Let's explore the reasons!

Poll

Why should we always try to improve our performance at work?

• To make our bosses pay us more

• To contribute more to our workplace

• To grow our skills and develop ourselves

• I shouldn't have to do that I'm not getting paid enough

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You can improve your work performance by:

• Acting in a polite and professional manner towards colleagues and customers

• Working towards mutual targets set by you and your manager

• Applying yourself to one task at a time and doing your best at it

• Be accountable for your actions

Discuss in groups - 'What would be a good goal to work towards in a salon?'

Take a break

see you in 10 mins

NOS

What does NOS mean?

Poll

WHat does NOS mean?

• National Occupying Setting

• Nail Operations System

• National Occupational Standards

• Nails Only Service

Where can we find out what NOS, or guidelines are?

• On the NOS website

• NHBF

• Habia

• Direct.gov

Group Discussion

Why are standards set?

What is CPD?

C_________ P___________ D__________

Continuous Professional Development

Always striving to stay up to date

Let's Jam

Using our Jam Board

How can we work well with others?

Staffing Structure

Example

Multiple Choice

Why do we have staffing structures in the salon?

• To ensure everyone is working within their abilities and has a dedicated area to focus on

• It is better to have some lower paid staff to save money that do the boring jobs

• Some people like to be bossy!

• To make sure people are doing as they are told

Staff Appraisals

Have you ever had a staff appraisal in work?

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Staff Appraisals - Why do them?

• Performance reviews

• Encourages development

• Set goals

• Discuss problems

Smart Targets

Let's teach eachother what they are

Poll

Have you made a S.M.A.R.T. target before?

• Yes

• No

S.M.A.R.T.

• Specific

• Measurable

• Achievable/ attainable

• Realistic

• Time-bound

Let's create a target for this year

Let's build some dreams :)

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