Consultation time!

Consultation time!

There are steps to a consultation such as greeting the patient

• "Good evening sir/m'am"

• "Good afternoon"

Obtain or verify the patient's name

"What is your name sir/m'am?"

"Good afternoon Mr. Johnson. May I call you John or Mr. Johnson?"

Introducing yourself

Good afternoon I'm Dr. Carlos, what brings you with me today, sir/m'am?

Gathering the patient's information

• How are you feeling today?

• What brings you to today's consultation?

• How is your pain affecting your daily life?

• Have you injured your knee before?

• If it's ok I would like to know about your family history...

Phrases patient's may use

I've injured my knee

My back hurts when...

I feel pain when...

Obtaining consent

I would like to continue with a physical examination

If it's ok with you, I'd like to check your knee

Please sit/lay down on the bed

May I...?

Does it hurt if I...?

Explain the treatment

Multiple Choice

How would you greet a male patient at 3:00 pm

• Good afternoon, sir

• Good evening, m'am

• Good evening, sir

Open Ended

How would you ask a patient their name?

Open Ended

How would you introduce youself to a patient who is coming for the first time?

Open Ended

How would you greet a patient who has come for a second time or who you already know?