F4 (L) Buy It L37

F4 (L) Buy It L37

Poll

HAVE YOU HEARD OF A MYSTERY SHOPPER?

• Yes

• No

Open Ended

WHAT DO YOU THINK A MYSTERY SHOPPER DOES?

Fill in the Blanks

What are you listening to?

Fill in the Blanks

Who is Nigel Eastman?

Poll

Do you have any thing you don’t understand about the questions or answers right now?

• Yes

• No

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

1. What kinds of businesses use mystery shoppers?

• a. any business tha has customers

• b. only businesses that sell products

• c. any business that has a problem with its staff

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

2. What should you do if you want to become a mystery shopper?

• a. write emails to businesses

• b. register on a website

• c. attend a business and customer service course

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

3. What is true about the job of a mystery shopper?

• a. It's a full-time job

• b. It's a part-time job

• c. You can work at weekends only

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

4. How long does a typical job at a shop take?

• a. 30 minutes

• b. A few hours

• c. It's not mentioned

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

5. What happens to the things mystery shoppers buy?

• a. mystery shoppers can keep them, but they have to pay for them

• b. companies give you the money for them and you can keep them

• c. They have to give it bavk to the companies

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

6. How did the waitress find out Nigel was a mystery shopper?

• a. She asked his wife

• b. She used to be a mystery shopper, too

• c. His wife said it by accident

Poll

WOULD YOU WANT TO BE A MYSTERY SHOPPER?

• Yes

• No

Open Ended

WHAT PRODUCTS DO YOU WANT TO BE A MYSTERY SHOPPER FOR?

Open Ended

IN YOUR OPINION, WHY IS THE JOB OF A MYSTERY SHOPPER IMPORTANT?

I think it is because…

In my opinion, …

I feel like …

Poll

DID YOUR LISTENING IMPROVE?

• No, It is the same. I still cannot hear the answers

• Yes, a little improvement. I can understand a bit better

• Yes, It improved a lot. I can understand more now