F4 (L) Buy It L37

F4 (L) Buy It L37

Poll

HAVE YOU HEARD OF A MYSTERY SHOPPER?

• Yes

• No

Open Ended

WHAT DO YOU THINK A MYSTERY SHOPPER DOES?

Fill in the Blanks

Fill in the Blanks

Poll

Do you have any thing you don’t understand about the questions or answers right now?

• Yes

• No

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

1. What kinds of businesses use mystery shoppers?

• a. any business tha has customers

• b. only businesses that sell products

• c. any business that has a problem with its staff

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

2. What should you do if you want to become a mystery shopper?

• a. write emails to businesses

• b. register on a website

• c. attend a business and customer service course

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

3. What is true about the job of a mystery shopper?

• a. It's a full-time job

• b. It's a part-time job

• c. You can work at weekends only

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

4. How long does a typical job at a shop take?

• a. 30 minutes

• b. A few hours

• c. It's not mentioned

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

5. What happens to the things mystery shoppers buy?

• a. mystery shoppers can keep them, but they have to pay for them

• b. companies give you the money for them and you can keep them

• c. They have to give it bavk to the companies

Multiple Choice

B. You will hear a radio interview with Nigel Eastman, a mystery shopper. The interview is in three parts. Listen and answer the questions for each part. Choose a, b or c.

6. How did the waitress find out Nigel was a mystery shopper?

• a. She asked his wife

• b. She used to be a mystery shopper, too

• c. His wife said it by accident

Poll

WOULD YOU WANT TO BE A MYSTERY SHOPPER?

• Yes

• No

Open Ended

WHAT PRODUCTS DO YOU WANT TO BE A MYSTERY SHOPPER FOR?

Open Ended

IN YOUR OPINION, WHY IS THE JOB OF A MYSTERY SHOPPER IMPORTANT?

I think it is because…

In my opinion, …

I feel like …

Poll

DID YOUR LISTENING IMPROVE?

• No, It is the same. I still cannot hear the answers

• Yes, a little improvement. I can understand a bit better

• Yes, It improved a lot. I can understand more now