Unit 3 Hotels (Review)

Unit 3 Hotels

LISTENING TEST

Multiple Choice

• A

• B

• C

Who is checking in at the front desk?

(A) There's a tour group from Japan.

(B) They're paying by check.

(C) Roger has already checked there.

Multiple Choice

• A

• B

• C

Where can I find your current room rates?

(A) We currently have two rooms available.

(B) Please visit our hotel website.

(C) Currency exchange is on the second floor.

Multiple Choice

• A

• B

• C

When would you like your wake-up call?

(A) I was asleep at the time.

(B) Could you call me at 6:30?

(C) After I check out in the morning.

Multiple Choice

• A

• B

• C

What does a deluxe room cost per night?

(A) The location is really convenient.

(B) Let me check the current room rate.

(C) I'll put you through to room service.

Multiple Choice

• A

• B

• C

Why isn't the room available yet?

(A) Housekeeping is cleaning it now.

(B) Please check in at reception.

(C) We can extend your stay for two more days.

Multiple Choice

• A

• B

• C

How much will we spend on accommodation?

(A) At least three or four hours.

(B) Only when we use our coupons.

(C) About the same as last time.

Multiple Choice

• A

• B

• C

Do you offer room service?

(A) Of course. Just dial 107.

(B) Yes, that is why it's on the bill.

(C) How many rooms would you like?

Multiple Choice

• A

• B

• C

Is this hotel part of a chain, or is it independent?

(A) A room for one person will be fine.

(B) There are several locations in the U.S.

(C) Yes, they changed most of the rooms.

Multiple Choice

• A

• B

• C

We're supposed to meet in the lobby, aren't we?

(A) It's where we check in.

(B) For well over 20 minutes.

(C) Yes, we should go down soon.

Multiple Choice

• A

• B

• C

The hotel amenities close at 10 P.M.

(A) How does 11:30 sound to you?

(B) A double room will be fine.

(C) That's later than I expected.

READING TEST

Multiple Choice

To show our __________ for your choosing to stay with us, this coupon may be exchanged for a free drink in the lobby bar.

• appreciative

• appreciation

• appreciate

• apprciated

Multiple Choice

I ordered room service over an hour ago, and I __________ it took this long to make a cheese sandwich.

• couldn't believe

• cannot be believing

• cannot believe

• am not believing

Multiple Choice

The hotel does not have the right to make staff members __________ on public holidays without asking them first.

• work

• be working

• will work

• worked

Multiple Choice

One of the great things about the Fenton Hotel is you can always __________ high-quality service.

• deal with

• find out

• look into

• count on

Multiple Choice

The hotel __________ responsible for the mistake if it had not reconfirmed the booking with the guest.

• will be

• was

• could be

• would have been

Multiple Choice

Most guests appreciate __________ that their business is important to the hotel.

• to know

• know

• knowing

• knew

Multiple Choice

It appears that the front desk clerk __________ a mistake when calculating your final bill.

• might have made

• might make

• would have made

• may make

Multiple Choice

The room booking __________ by your secretary is for three nights and include breakfast.

• was made

• made

• is made

• making

Multiple Choice

Please call our __________ department if you require anything to make your stay with us more comfortable.

• housing

• housekeeper's

• housekeeper

• housekeeping

Multiple Choice

Although the Fenton Hotel only opened six months ago, it __________ has a reputation for excellent service.

• already

• yet

• every

• sometimes

Multiple Choice

__________ its geat location and would-class service, booking early is absolutely essential if you want to get a room.

• However

• In addition

• Therefore

• On account of

Multiple Choice

Although the Fenton Hotel is thirty percent cheaper, its amenities and services are just __________ the Astor's Hotel.

• as better as

• good than

• as good as

• best as

Multiple Choice

Thanks for your offer, but I can take my luggage to my room __________.

• itself

• yourself

• myself

• ourselves

Multiple Choice

I am e-mailing to reconfirm that my wife and I will be checking in to the Fenton Hotel __________ Friday at around 3:00 P.M.

• for

• at

• on

• to

Multiple Choice

__________ hotel operations can return to normal, the computer booking system must be upgraded.

• Before

• Whenever

• If

• Since