AY21/22 Primary Coaching Resource 2 : Familiarity Ops

Multiple Choice

In Teacher Selection, If a tutor needs to override a completed LO that a teacher has selected again, how can they mark the S2S for that particular LO?

• Mark the S2S as NMW

• Delete the LO and mention this in the internal notes

• Delete the LO and there is no need to mention this in the internal notes

• Mark the S2S as it was marked in the previous session and tick the box

Multiple Select

Pick the instances where a tutor can delete the LOs in the post session feedback form, while also making a note in the internal notes.

• The tutor feels like the LO is too easy for the student

• If the tutor starts teaching a LO and stops on the intro slide due to time limitations

• The teacher selects an already completed LO without any specific comment

• If your Supervisor or Academic Coach informs you to delete it due to a platform bug

Multiple Choice

How should the tutor mark the following S2S for an LO, that he/she forgot to tick the box in the previous session;

Concept - NL

Practice time - NMW

Application - NT

• Concept - NL , Practice - NMW,

  Application - NT

• Concept - RE , Practice - NMW,

  Application - NMW

• Concept - RE , Practice - NMW, Application - NT

• Concept - NL , Practice time - NL, Application - NL

Multiple Choice

What should you do if you face a power cut in the middle of a session?

• Start using your backup internet connection to log back into the session, Inform the Supervisor, Extend the session by 5 mins if the Supervisor advises to do so.

• Be truthful and professional when explaining to the student as to what happened and inform them that you will extend the session by 5 mins

• Make sure to mention the timings of when the tutor was unavailable due to the power cut in the “Internal Notes.”

• All of Above

Multiple Choice

How do you mark the post session feedback form if there is a power cut from the tutor's end?

• Mention in the tech notes- “Timing - Power cut”

• Mention in the internal notes- “Timing - Tutor was NA’’

• Mention in the tech notes - “Timing - TUTOR UNAVAILABLE (Power cut)’’

• Mention in the internal notes- “Timing - TUTOR UNAVAILABLE (Power cut)”

Multiple Choice

How would you mark the “Tech Notes” if you faced a power cut in the middle of a session for more than 5 minutes?

• Audio Status: “All good”

  Audio Connection: “All good”

  Tech Notes: “All good”

• Audio Status: “All good”

  Audio Connection: “All good”

  Tech Notes: “Faced a power cut”

• Audio Status: “No audio”

  Audio Connection: “All good”

  Tech Notes: “No Audio”

• Audio Status: “No audio”

  Audio Connection: “All good”

  Tech Notes: “Faced a power cut”

Multiple Select

Pick two important points that have to be mentioned in the internal notes after a session.

• The slide that the tutor started on for the day

• The slide that the tutor ended the session

• The specific learning gaps of the student

• The time that the student joined the session

Multiple Select

Which of the following is the correct way to fill the “Internal Notes” according to a new update in Term 2. Pick 2 that apply.

• Tutor ID - Platform Name, “Tutor’s notes on the session”

• Tutor ID - Platform Name, “ABSENT or NO LEARNING HAPPENED”

• “ABSENT or NO LEARNING HAPPENED”, Tutor ID - Platform Name

• “Tutor’s notes on the session”, Tutor ID - Platform Name

Multiple Choice

Below are some technical issues faced by two tutors :

Paul - HBN throughout the session, so had to switch to chat

Jake - The audio was crackling (Unmanageable) from 45.00 RKT to 25.00 RKT

How are they supposed to calculate the time lost?

• Paul - 45 mins Jake - 20 mins

• Paul - No time lost Jake - No time lost

• Paul - No time lost Jake - 20 mins

• Paul - 45 mins

  Jake - No time lost

Multiple Choice

Which view of the Post Session Feedback Form is ideal for double checking?

Multiple Choice

Why is it important that the Post Session Feedback Form, for each session, be filled within the 15 minutes break before the next session?

• In order to avoid overloading yourself with numerous feedback forms to fill at the same time.

• In order to ensure that your bonus is not affected by feedback form errors

• In order to ensure that the student’s teachers and parents are aware of their progress in sessions with TSL.

• In order to ensure that students give a good customer rating.