Resident Services

Resident Services

By Hanover Company

Main Topics

• Resident Portal Passwords

• Guest Permission to Enter

• Community Events

• Reserving Amenities

• MLE Maintenance Package​

• Resident Views​

Resident Portal passwords can easily be reset from the resident's profile in Entrata.

​​Resetting a Resident Portal Password

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Residents have their own guest list in Entrata that can be updated. All requests to make changes to a resident's guest list MUST BE WRITTEN!​

Updating Guests & Permission to Enter

This document must be completed each time the resident requests we add a new guest to their list. It is a merge field document that can be sent for electronic signature in Entrata.

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Authorization for Key Release

Adding Community Events

Add community events in Entrata to display in the Resident Portal and allow residents to RSVP!

Customize your event before publishing to the Resident Portal. Even add a photo for the event so it stands out!

Event Scheduler

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Resident View