Net Docs Workflow

Net Docs Workflow

​Project Number: PRO0001924

To begin...

1. Using the universal search bar on ServicePoint, search for PRO0001924.

2. ​Click on the project number.

Some text here about the topic of discussion

Open Ended

Who is the project assigned to?

Open Ended

What is the additional client attribute?

Open Ended

What was the SLA for the project?

Open Ended

What was the live date?

Let's look at the form now...

In the center of the page, is a form that was filled out by the assigned IPS, Julie. That form will tell you about what the client wanted.

Subject | Subject

Some text here about the topic of discussion

Open Ended

What was the job code?

Let's Look at the Workflows now...​

​Scroll to the end of the page and you will find all workflows that were opened as a result of the job code...

Subject | Subject

Some text here about the topic of discussion

Multiple Choice

Is there a Net90 form attached to the workflow?

• Yes

• No

Open Ended

What is the Net Docs workflow number?

Multiple Choice

What was the assignment group for that workflow?

• Net New

• Balancing

• Card-Existing SDO-Rapid Projects-Debit

• Card-Existing SDO

Open Ended

Who was assigned to the workflow?

​Let's explore the Workflow...

Click on the workflow hyperlink to explore the workflow details...

Subject | Subject

Some text here about the topic of discussion

Open Ended

What was the project type?

Open Ended

Who was the project contact?

Multiple Choice

What was the scope of the project?

• Client is adding ACCEL Advantage to the bins listed above. Live date has been confirmed for 2/7/18.

• Client is adding Allpoint Premier to the bins listed above. Live date has been confirmed for 2/7/18. 533059

  551673

• Client is canceling MasterCards to the bins listed above. Live date has been confirned for 2/7/18.

Let's look at the tasks...

Scroll down to the end of the page to find all of the tasks associated with a Network Add. Be sure to also use the job aid to help you.

Subject | Subject

Some text here about the topic of discussion

Open Ended

Upon submitting the Net90 form, which task did the IPS complete next?

Open Ended

What happened in Task PRFT0009366?

Open Ended

The Network documentation was now prepared and submitted. What is the next task?

Open Ended

After the peer review was completed, what did the IPS add and update before the live date?

Open Ended

Task PRFT0005718 refers to what task?

It is now the live date...​

Look at those final tasks.

Subject | Subject

Some text here about the topic of discussion

Multiple Choice

Was the scope approved?

• Yes

• No

Open Ended

What will the IPS monitor for?

Open Ended

What happens if transactions are going through?